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Rick Milbeck
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Rick Milbeck | Page 16
Service Advisor/Warranty Administrator
Maple Hill Auto Group
5622 W Main St.
Kalamazoo, MI 49009
185 Reviews
Dealership Experience
19 yrs, 5 mos
185 Reviews
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185 Reviews of Rick Milbeck
July 10, 2019
I love this place I'm an old man, and I've dealt with a lot of dealership service departments ... and Maple Hill's service department is the best I've ever encountered. I'm an old man, and I've dealt with a lot of dealership service departments ... and Maple Hill's service department is the best I've ever encountered. For the last 20 years (and 3 Subaru Foresters) they have never failed to exceed my expectations in both the quality of the service, the timing of the work and the friendliness of the employees. Good job people! More
by SAILORPHIL
Verified CustomerOther Employees Tagged: Matt Williamson, Ed Fitts , Steve Nutt
Helpful 
June 11, 2019
DAVE MAY is the Best and so is the service .dept! ANDREA and CASANDRA make me feel like family. They are completely CUSTOMER focused. RICK helps me understand my car. I highly recommend MAPLE HIL ANDREA and CASANDRA make me feel like family. They are completely CUSTOMER focused. RICK helps me understand my car. I highly recommend MAPLE HILL to you! More
by Volvo Addict
Other Employees Tagged: Cassandra Westfall, Andrea Darnell , Heather Crummel
June 07, 2019
Awesome service From the moment I stepped in, I was well received and service was fabulous. They noticed on the way out my tail light was out. It got fixed immediatel From the moment I stepped in, I was well received and service was fabulous. They noticed on the way out my tail light was out. It got fixed immediately. More
by KLBATT80
Other Employees Tagged: Steve Westra
May 20, 2019
Maple Hill Service Center is AWESOME!!! I have moved away from Michigan and, while back visiting, needed an oil change. It was great to be able to have it done where I bought my 2014 Outbac I have moved away from Michigan and, while back visiting, needed an oil change. It was great to be able to have it done where I bought my 2014 Outback and have had such good service over the years. My local Subaru dealers are good but Maple Hill is GREAT!!! They go a step above every time! More
by JALYCHNER
Other Employees Tagged: Jeff Daniel, Andrea Darnell , Misty Figg
May 14, 2019
Good service Maple Hill Auto has been my go-to dealership for almost two decades through three Subarus. The employees are helpful and I have confidence in them. Maple Hill Auto has been my go-to dealership for almost two decades through three Subarus. The employees are helpful and I have confidence in them. More
by SubaurThreeTimes
Other Employees Tagged: Cassandra Westfall , Phil Lawrence, Steve Nutt
May 12, 2019
I bought my car on service! The service here is top notch. Always willing to answervmy questions and do the best for me. When the service department no longer is as good as it The service here is top notch. Always willing to answervmy questions and do the best for me. When the service department no longer is as good as it is now I will not be driving a subau! More
by Sews4babies
Other Employees Tagged: Jeff Daniel , Heather Crummel, Phil Lawrence
May 01, 2019
Why we are "Threepeat" car buyers from Maple Hill Auto Maple Hill has always done very well by us on any of the three vehicles we have purchased there. If anything is ever not to my satisfaction (which is Maple Hill has always done very well by us on any of the three vehicles we have purchased there. If anything is ever not to my satisfaction (which is very exacting) they makes sure that I do leave there a happy customer. LaRue Russell More
by LARUEMAY57
Other Employees Tagged: Cassandra Westfall, Andrea Darnell , Heather Crummel, Steve Nutt, Bob Warren
April 20, 2019
Great Customer Service I visit MHAG for all maintenance on our Subaru’s. The staff are helpful, there is a comfortable waiting area, and above all the work done by the techn I visit MHAG for all maintenance on our Subaru’s. The staff are helpful, there is a comfortable waiting area, and above all the work done by the technicians always has me leaving knowing my vehicle is in good shape. When it comes to cost and pricing you get value for money and treated fairly. More
by tsupnick76
Other Employees Tagged: Jeff Daniel, Andrea Darnell , Heather Crummel, Misty Figg, Steve Nutt, Greg Vinstra
April 13, 2019
Back camera replaced—Now it is crystal clear! Yay! The folks at Maple Hill Subaru are always friendly and helpful! I’ve been to the service department two times in the past 4 months. Once to identify The folks at Maple Hill Subaru are always friendly and helpful! I’ve been to the service department two times in the past 4 months. Once to identify a rattle up front (nothing found) and another time to change out a faulty fuzzy back camera. Both items were under warranty. Rick was helpful in showing me how to put my roof rails on. Two women service folks kept me apprised of the progress on my repair. Another man put together a bid for new tires which I need after purchase of the car 2 years ago. This is my 3rd Subaru Outback purchased at Maple Hill (love this car!). Waiting room is comfortable, glassed in so there is natural light and with some snacks and drinks provided. It was great that I could keep my Golden Doodle with me during the wait time. My only wish is that the length of time to fix things was not so long. More
by Ginger
Other Employees Tagged: Phil Lawrence, There were 2 women and another man who were also helpful—have forgotten their names—sorry!
April 09, 2019
Best dealer service ever. We have used Maple Hill for 20 years. The service is superb. Dave May, a Volvo Master Mechanic always knows the answer and works really hard to make We have used Maple Hill for 20 years. The service is superb. Dave May, a Volvo Master Mechanic always knows the answer and works really hard to make things right. More
by Volvo Addict
Other Employees Tagged: Cassandra Westfall, Andrea Darnell , Heather Crummel, Steve Nutt
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