Rick Milbeck | Page 18
Service Advisor/Warranty Administrator
Maple Hill Auto Group
5622 W Main St.
Kalamazoo, MI 49009
Dealership Experience
19 yrs, 5 mos
185 Reviews
Write a Review185 Reviews of Rick Milbeck
January 30, 2019
Purchase new Hyundai Kona Maple Hill Auto Group has always taken good care of me including new auto sales and maintenance and repair for the past twenty years. Highly recommend Maple Hill Auto Group has always taken good care of me including new auto sales and maintenance and repair for the past twenty years. Highly recommended. More
Other Employees Tagged: Matt Williamson , Steve Nutt, Greg Vinstra
December 17, 2018
They don't care about you or your business Scheduling service is a nightmare here, even the simplest service like an oil change takes way too long (two hours sometimes) and they will always try Scheduling service is a nightmare here, even the simplest service like an oil change takes way too long (two hours sometimes) and they will always try and upsell you. I would strongly suggest that if you're interested in purchasing and maintaining a Subaru to look somewhere else. More
Other Employees Tagged: Heather Crummel
December 04, 2018
Extremely satisfied. I've been a customer of this service dept. for many years and have never been disappointed. The work that I've had done has always been excellent and I've been a customer of this service dept. for many years and have never been disappointed. The work that I've had done has always been excellent and the treatment by the staff has been superior. The service rep. (Rick Milbeck) even bought a soda and an energy bar for me while I was waiting for my repair to be completed..............Now that's service ! ! ! More
November 19, 2018
Fantastic experience with Phil Lawrence , very professional, We feel like we are treated like family from the car sales to service staff. Great place to buy a car. Phil and Matt were great about answering all o We feel like we are treated like family from the car sales to service staff. Great place to buy a car. Phil and Matt were great about answering all our questions More
Other Employees Tagged: Phil Lawrence, Steve Nutt, Matt Taylor
November 13, 2018
Outstanding Subaru Service Department The Subaru service department is a wonderful team. On every visit I am greeted and the team listens to what my concerns are and uses their expertise t The Subaru service department is a wonderful team. On every visit I am greeted and the team listens to what my concerns are and uses their expertise to diagnose and fix my car for a fair price. I’m happy to give them my business and recommend their team to anyone. More
Other Employees Tagged: Jeff Daniel, Cassandra Westfall , Heather Crummel, Misty Figg, Steve Nutt, Greg Vinstra
November 04, 2018
Top Flight Courtesy and Service We have 3 Subarus and I was in for an oil change. I once again received great service and courtesy from the service department. That's why I continue We have 3 Subarus and I was in for an oil change. I once again received great service and courtesy from the service department. That's why I continue going to Maple Hill. All of the service advisors are great to work with and the Service Manager is fair if ever there is a problem. More
Other Employees Tagged: Ed Fitts, Jeff Daniel, Cassandra Westfall , Dempsy Bluman , Heather Crummel, Steve Nutt, Aaron Sayles, Dennis Schurman, Tyler West
October 18, 2018
Friendly and efficient Excellent services he car was in and out in a reasonable time and all work was done nicely . The people were friendly and not pushy I also like that t Excellent services he car was in and out in a reasonable time and all work was done nicely . The people were friendly and not pushy I also like that the car was washed More
Other Employees Tagged: Heather Crummel, Misty Figg, Mike Huffman, Steve Nutt, Tyler West, Steve Westra
September 11, 2018
Great Sales and Service Experience! I just bought my 2nd car (another Subaru) from Phil Lawrence and could not have been more pleased with how helpful he was yet again! He always makes s I just bought my 2nd car (another Subaru) from Phil Lawrence and could not have been more pleased with how helpful he was yet again! He always makes sure you don’t feel pressured to buy and makes sure that you find the best car to fit your needs no matter what. I will definitely be coming back here again! Also, the service department never ceases to amaze me with how they know you by name and truly care for your car...they are wonderful! More
Other Employees Tagged: Phil Lawrence, Steve Nutt
August 27, 2018
Peace of mind it is critical to me to be certain my automobile is in top working function because 1. I drive a lot 2. I often have a passenger who’s safety I am ent it is critical to me to be certain my automobile is in top working function because 1. I drive a lot 2. I often have a passenger who’s safety I am entrusted with. I know I can rely upon, and I expect, the folks at Maple Hill auto to assure my Car is running at is best possible performance. It’s gives me peace of mind knowing I can count on Maple Hill’s Subaru service Team. Thank you Bev More
Other Employees Tagged: Cassandra Westfall , Phil Lawrence, Aaron Sayles
August 19, 2018
Very Professional I've bought my last 5 cars from Maple Hill so I think that attest to the quality of the service and professionalism of the staff. They know me and tre I've bought my last 5 cars from Maple Hill so I think that attest to the quality of the service and professionalism of the staff. They know me and treat me fairly and have made reasonable suggestions and comments of advice that have saved me money and time. I appreciate their honesty and candidness. More
Other Employees Tagged: Matt Williamson , Steve Nutt, Aaron Sayles