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Ricky Bautista
Ricky Bautista at Audi Hoffman Estates

Ricky Bautista | Page 4

Audi Brand Specialist

Audi Hoffman Estates

1200 W Golf Rd
Hoffman Estates, IL 60169

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4.7
49 Reviews

Languages Spoken

Spanish Spanish

4.7

49 Reviews

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49 Reviews of Ricky Bautista

October 15, 2024

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Employee Rating

The sales and service have been great. Amanda was very helpful with delivery of my vehicle. More

by CHRISTOPHERSZELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 16, 2024

Audi Hoffman Estates responded

Christopher, Thank you so much for your kind words for Amanda, and for taking the time to leave us this wonderful feedback!

October 01, 2024

Dealership Rating
Employee Rating

Excellent service. I've been servicing my car only here for 7 years. But... Guys, you have the worst coffee. The BMW dealer has it 100 times better. And with your car p More

by DARKBOX666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Jigalov, Carlo Gilli Jr., Robert LeGault, Mike Macedon, Eddie Duranovic, Daniel Yusko, Amanda Filios , Tamara Janecek, Isabela Tanase

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Oct 01, 2024

Audi Hoffman Estates responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 08, 2024

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Employee Rating

Ricky was very knowledgeable about the car and all of the details I needed to operate it. More

by maureen
Recommend Dealer
Yes
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Sep 08, 2024

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad Ricky was able to help, and we hope to see you again!

August 29, 2024

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Employee Rating

Not a good service & more expensive then other dealers. Not happy with service no choice. More

by YASH_CHAUDHARI4444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 02, 2024

Audi Hoffman Estates responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Sep 02, 2024

Audi Hoffman Estates responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 29, 2024

Dealership Rating
Employee Rating

Everyone there is very professional and very nice to work with and very knowledgeable I always appreciate everything they do 😊 More

by FRANNYJCLEVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlo Gilli Jr., Robert LeGault, Mike Macedon, Eddie Duranovic, Amanda Filios , Isabela Tanase

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Aug 30, 2024

Audi Hoffman Estates responded

Thanks for sharing about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

August 20, 2024

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Employee Rating

Great Service and I appreciate the communication through text. Will def go back for service. More

by RHEAKALRA14
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Dan Jigalov, Carlo Gilli Jr., Robert LeGault, Mike Macedon, Eddie Duranovic, Daniel Yusko, Amanda Filios , Tamara Janecek, Isabela Tanase

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Aug 20, 2024

Audi Hoffman Estates responded

Thank you for taking the time to share your service feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 04, 2024

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Employee Rating

A pleasant atmosphere to shop. Clean and professional. No pressure sales. Listened to my requirements for a purchase. More

by QUINCY6519
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Eddie Duranovic

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Aug 05, 2024

Audi Hoffman Estates responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

August 04, 2024

Dealership Rating
Employee Rating

Ricky made the experience amazing. Explained every feature and made sure we we comfortable before leaving the dealership. I would recommend to anyone looking to buy an Audi. More

by ginadelpriore1979
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
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Aug 05, 2024

Audi Hoffman Estates responded

Thank you, Gina, for taking the time to share your thoughts on working with Ricky and our team. We're glad to hear we delivered such a great experience!

August 03, 2024

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Employee Rating

Very professional car service . People are very nice and responsible. I’m very happy and I come back soon . More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Filios , Andy

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Aug 03, 2024

Audi Hoffman Estates responded

Greg, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Audi Hoffman Estates, we look forward to having you as a valued customer for many years to come!

June 01, 2024

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Employee Rating

I had a very nice experience trading in my 2019 Audi Q3 at Audi Hoffman Estates for a 2024 Q5 that I fell in love with right in the showroom. Ricky and Dan made my purchase go very smoothly from the test d More

by DEBRA.BLACK
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dan Jigalov

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Jun 02, 2024

Audi Hoffman Estates responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Debra, please let us know.

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