Ridge Hancock
Ridge Hancock at Klaben Chrysler Jeep Dodge Ram

Ridge Hancock

Service Advisor

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

Contact Me
4.9
32 Reviews
4.9

32 Reviews

Write a Review

32 Reviews of Ridge Hancock

June 23, 2025

Dealership Rating
Employee Rating

Ridge was awesome to work with. He communicated and followed through and got my jeep back on the road! More

by ereginelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 20, 2025

Dealership Rating
Employee Rating

Work was completed timely and at the price quoted. Truck was clean inside and washed on the oitside More

by racing3jb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 17, 2025

Dealership Rating
Employee Rating

Dealer is very concern and listened to get problem solved. Glad to work with same service writer More

by Pauline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 12, 2025

Dealership Rating
Employee Rating

Thank you for servicing my Ram, Ridge Hancock did an excellent job in handling my truck! More

by Smalls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 09, 2025

Dealership Rating
Employee Rating

Got my car in quickly. Was done within the day. No complaints from me. Very happy More

by ashleyr.childers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 22, 2025

Dealership Rating
Employee Rating

Work was preformed satisfactorily and in a timely manner. Communication with the service department was good. Car was clean after service More

by Nevin12640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 16, 2025

Dealership Rating
Employee Rating

Ridge was not the original employee that I was working with for my vehicle’s recall, but he stepped in when the other employee had to be out unexpectedly and quickly took over. He was very clear with me a More

by Hfg1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 16, 2025

Dealership Rating
Employee Rating

I have been dealing with the Klaben Services for many years and they are always on top of everything. They make sure your vehicle is up to date and has the proper inspections before you leave your appoin More

by salt102698
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 15, 2025

Dealership Rating
Employee Rating

Always professional, always on time, goes above and beyond servicing my vehicle. Came from another dealership because of Klabens outstanding customer service. More

by lstalder1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Van Hoose

May 11, 2025

Dealership Rating
Employee Rating

Klaben Chrysler/Jeep/Dodge is a great place to go for your servicing needs. My service rep, Ridge Hancock, provided excellent support throughout the servicing process. I would highly recommend Klaben f More

by Jhoov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1
...

Dealership Inventory (202 Vehicles)

new 2025 Chrysler Pacifica car, priced at $50,140
2025 Chrysler Pacifica
new
Ceramic Gray exterior
Automatic
All-wheel Drive
new 2025 Chrysler Pacifica Hybrid car, priced at $56,515
2025 Chrysler Pacifica Hybrid
new
Bright White Clearcoat exterior
CVT
Front-wheel Drive
new 2025 Dodge Charger Daytona car, priced at $48,499
2025 Dodge Charger Daytona
new
Diamond Black exterior
Automatic
All-wheel Drive
new 2025 Jeep Compass car, priced at $30,605
2025 Jeep Compass
new
Hydro Blue Pearl exterior
Automatic
Four-wheel Drive
new 2025 Jeep Wrangler car, priced at $55,308
2025 Jeep Wrangler
new
Black Clearcoat exterior
Automatic
Four-wheel Drive
new 2025 Dodge Charger Daytona car, priced at $48,499
2025 Dodge Charger Daytona
new
Diamond Black exterior
Automatic
All-wheel Drive