Ridge Hancock
Ridge Hancock at Klaben Chrysler Jeep Dodge Ram

Ridge Hancock

Service Advisor

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

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4.9
28 Reviews
4.9

28 Reviews

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28 Reviews of Ridge Hancock

June 09, 2025

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Employee Rating

Got my car in quickly. Was done within the day. No complaints from me. Very happy More

by ashleyr.childers
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Recommend Dealer
Yes

May 22, 2025

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Work was preformed satisfactorily and in a timely manner. Communication with the service department was good. Car was clean after service More

by Nevin12640
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Recommend Dealer
Yes

May 16, 2025

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Ridge was not the original employee that I was working with for my vehicle’s recall, but he stepped in when the other employee had to be out unexpectedly and quickly took over. He was very clear with me a More

by Hfg1977
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Recommend Dealer
Yes

May 16, 2025

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I have been dealing with the Klaben Services for many years and they are always on top of everything. They make sure your vehicle is up to date and has the proper inspections before you leave your appoin More

by salt102698
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Recommend Dealer
Yes

May 15, 2025

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Always professional, always on time, goes above and beyond servicing my vehicle. Came from another dealership because of Klabens outstanding customer service. More

by lstalder1
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Recommend Dealer
Yes

Other Employees Tagged: Michael Van Hoose

May 11, 2025

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Klaben Chrysler/Jeep/Dodge is a great place to go for your servicing needs. My service rep, Ridge Hancock, provided excellent support throughout the servicing process. I would highly recommend Klaben f More

by Jhoov
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Recommend Dealer
Yes

May 03, 2025

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Klaben has always treated my wife and I with the utmost respect and quality service. More

by Mritchey80
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Curry

April 24, 2025

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Ridge Hancock always goes above and beyond. Appreciate his honesty and efficient way that he handles each situation. More

by STEBBINS.DKJ
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Recommend Dealer
Yes

April 23, 2025

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Very knowledgeable highly recommend taking your vehicle there for service. Ridge was also great with responding unlike other cheap dealerships I have been to. More

by jacewicz95
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Recommend Dealer
Yes

April 21, 2025

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Ridge worked with me to get to the bottom of a problem that was persisting for a few months until we could find the problem. Once we did he helped me get my Jeep in for service and I have not had any iss More

by James
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Recommend Dealer
Yes
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