Ridge Hancock

We needed a jump start because the battery In our 2018 Jeep Wrangler was dead. They arrived within 10 minutes. We then drove to the Service Department and Service quickly wrote us up for a battery replace Jeep Wrangler was dead. They arrived within 10 minutes. We then drove to the Service Department and Service quickly wrote us up for a battery replacement. They also gave us a ride home until our Jeep was ready for pickup. Wonderful customer service! More

by jjones146 Verified Customer Verified Customer

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Josh was very thorough, explained that will be done during the service appointment, kept me informed the whole time. He was efficient, friendly and knowledgeable. during the service appointment, kept me informed the whole time. He was efficient, friendly and knowledgeable. More

by ida3 Verified Customer Verified Customer

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very professional and communicative of time line and services completed! Klaben has the best sales/service team I’ve ever experienced!!! services completed! Klaben has the best sales/service team I’ve ever experienced!!! More

by PrzTheLowered Verified Customer Verified Customer

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Very satisfied . Very satisfied .Very satisfied .Very satisfied. Very satisfied. Very satisfied. Very satisfied. Very satisfied. Very satisfied .Very satisfied .Very satisfied. Very satisfied. Very satisfied. Very satisfied. Very satisfied. More

by lynk57 Verified Customer Verified Customer

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Service went well, no surprises. Service advisor communicated well and provided loaner car. Appreciate the help. Service advisor communicated well and provided loaner car. Appreciate the help. More

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They kept me updated regularly on a lengthy recall repair when parts availability was impacted by a backorder. when parts availability was impacted by a backorder. More

by leebrown44262 Verified Customer Verified Customer

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Had an iissue but Ridge and Jeff handled it promptly. I appreciate them going the extra mile. I appreciate them going the extra mile. More

by jenstates Verified Customer Verified Customer

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This was my first time at Klaben for service. It was an easy experience all-around and the service was performed faster than the time estimate given! It was an easy experience all-around and the service was performed faster than the time estimate given! More

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This was my second truck that I leased with Casey and the Klaben team.Casey went out of his way to help me get the truck that I wanted. It took awhile to make something happen but we got there. I had a coupl Klaben team.Casey went out of his way to help me get the truck that I wanted. It took awhile to make something happen but we got there. I had a couple small service issues that Casey helped get them addressed quickly. Gotta give a shout out to Tim Beane for letting me bully him (lol) on this last truck deal.Keep up the good work Casey and the rest of the Klaben team. More

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Ridge and the service crew were very helpful and accommodating. I had to reschedule a couple of times and Ridge was very accepting, and also arranged a ride for me each time. accommodating. I had to reschedule a couple of times and Ridge was very accepting, and also arranged a ride for me each time. More

by rlewis27 Verified Customer Verified Customer

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