Ridge Hancock | Page 4
Service Advisor
Klaben Chrysler Jeep Dodge Ram
1106 West Main Street
Kent, OH 44240
116 Reviews
Write a Review116 Reviews of Ridge Hancock
January 19, 2026
The service team at Klaben is wonderful! !! They went above and beyond to address the issues and provide excellent service! Thank you Liz and Ridge! !! They went above and beyond to address the issues and provide excellent service! Thank you Liz and Ridge! More
Other Employees Tagged: Elizabeth Curry
January 15, 2026
Ridge is the man. Fantastic job. Best service. Speedy, friendly, give the man a raise he deserves it Fantastic job. Best service. Speedy, friendly, give the man a raise he deserves it More
Other Employees Tagged: Gregory Makoski
January 07, 2026
I was recently in for an oil change and tire rotation and had a great experience. Ridge Hancock was wonderful, and I was in and out in about 45 minutes! The process was smooth, efficient, and stress free. I had a great experience. Ridge Hancock was wonderful, and I was in and out in about 45 minutes! The process was smooth, efficient, and stress free. I absolutely love Klaben, Ridge, and their entire service team and highly recommend! More
Other Employees Tagged: Tyler Schultz
January 05, 2026
My experience with Ridge has been nothing but amazing every time! I will call and ask about needing to get in for a oil change and Ridge gets me in that day! Highly recommend and Thank you so much for th every time! I will call and ask about needing to get in for a oil change and Ridge gets me in that day! Highly recommend and Thank you so much for the awesome experience every time! More
January 03, 2026
Service Advisor Ridge Hancock and the entire service team at Klaben Chrysler Jeep Dodge Ram are second to none. After a quick test drive they confirmed a brake issue we suspected in our Grand Cherokee. Ridge at Klaben Chrysler Jeep Dodge Ram are second to none. After a quick test drive they confirmed a brake issue we suspected in our Grand Cherokee. Ridge discussed what the estimated costs and services required in a kind no pressure manner. Also pointing out an open recall that they would take care of while our vehicle was there. We were provided a loaner vehicle and went home while the repairs were made quickly, efficiently and at a more than fair cost. I highly recommend Klaben CJDR service. Thank You Ridge! More
January 02, 2026
Justin Bolen was extremely helpful. He went above and beyond all expectations that I had for my vehicles purchase. He went above and beyond all expectations that I had for my vehicles purchase. More
Other Employees Tagged: Justin L. Bolen
December 29, 2025
Josh was very kind and polite great customer service! Thanks for pulling my truck to the door since it was so cold today Thanks for pulling my truck to the door since it was so cold today More
Other Employees Tagged: Joe Hilliard, Josh McFarland
December 19, 2025
Klaben service dept. is awesome. The service advisors are very professional and knowledgeable especially Ridge Hancock. All the team members at Klaben’s service dept. are is awesome. The service advisors are very professional and knowledgeable especially Ridge Hancock. All the team members at Klaben’s service dept. are very professional. More
December 13, 2025
Casey and the team worked hard to get me what I wanted and be where I wanted to be with my payment. Top Notch services. and be where I wanted to be with my payment. Top Notch services. More
Other Employees Tagged: Timothy Beane, Joby Bacher , Casey Shaw

