Ridge Hancock | Page 6
Service Advisor
Klaben Chrysler Jeep Dodge Ram
1106 West Main Street
Kent, OH 44240
149 Reviews
Write a Review149 Reviews of Ridge Hancock
February 16, 2026
Had an iissue but Ridge and Jeff handled it promptly. I appreciate them going the extra mile. I appreciate them going the extra mile. More
Other Employees Tagged: Jeff Ashley
February 02, 2026
This was my second truck that I leased with Casey and the Klaben team.Casey went out of his way to help me get the truck that I wanted. It took awhile to make something happen but we got there. I had a coupl Klaben team.Casey went out of his way to help me get the truck that I wanted. It took awhile to make something happen but we got there. I had a couple small service issues that Casey helped get them addressed quickly. Gotta give a shout out to Tim Beane for letting me bully him (lol) on this last truck deal.Keep up the good work Casey and the rest of the Klaben team. More
Other Employees Tagged: Timothy Beane , Casey Shaw
February 02, 2026
Ridge and the service crew were very helpful and accommodating. I had to reschedule a couple of times and Ridge was very accepting, and also arranged a ride for me each time. accommodating. I had to reschedule a couple of times and Ridge was very accepting, and also arranged a ride for me each time. More
January 31, 2026
I have always been reluctant to take my Jeep to the dealership for repairs but they found and fixed the problem. Thank you to all. dealership for repairs but they found and fixed the problem. Thank you to all. More
Other Employees Tagged: Joe Hilliard
January 30, 2026
Ridge in service always works with you,keeping you in the loop when your vehicle is in for service.Ridge and the Klaben team are always ready to assist you and get the problem taken care of in a timely manne loop when your vehicle is in for service.Ridge and the Klaben team are always ready to assist you and get the problem taken care of in a timely manner and the whole team goes the extra mile.I think we need a shout out to the Tech's in the back for getting our vehicles repaired and back to us. Thanks Again. More
Other Employees Tagged: Timothy Beane , Casey Shaw

