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Ridge Hancock
Ridge Hancock | Page 6
Service Advisor
Klaben Chrysler Jeep Dodge Ram
1106 West Main Street
Kent, OH 44240
116 Reviews
116 Reviews
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116 Reviews of Ridge Hancock
Verified Customer
November 03, 2025
Ridge is an exception when it comes to customer service. He does whatever it takes to assist the customer in saving them money. That has been my experience with Ridge. Very prompt and professional and most He does whatever it takes to assist the customer in saving them money. That has been my experience with Ridge. Very prompt and professional and most importantly he listens to the customer's concerns. I would highly recommend Klaben and seek out Ridge for your service advisor. More
by gary chack
November 01, 2025
Klaben has gone above and beyond for me in regard to customer service. Always a great experience. customer service. Always a great experience. More
by allison0510
Other Employees Tagged: Elizabeth Curry
October 29, 2025
Cell people were very knowledgeable and very respectable. Would recommend anybody a ask for Ken. Would recommend anybody a ask for Ken. More
by mudd_poppa
Other Employees Tagged: Steve Stephens, Christopher Hamilton, Ken Harris, Joby Bacher , Brian Franklin
October 26, 2025
Service was good. Took less time than expected. Nice waiting area. I will come back. Took less time than expected. Nice waiting area. I will come back. More
by Rich K.
Other Employees Tagged: Josh McFarland
October 23, 2025
Have been with them for over 20years and have always had positive results.both insales and service positive results.both insales and service More
by starcraft
Other Employees Tagged: Joe Hilliard , Qa
October 18, 2025
I had a great service visit. Ridge was great he was very professional, helpful and communicated with me well. I was very satisfied from the start to finish of my service. Thank y Ridge was great he was very professional, helpful and communicated with me well. I was very satisfied from the start to finish of my service. Thank you! More
by P.Y
October 03, 2025
Ridge was very kind and had great customer service. The whole garage his far too busy and needs to either expand and hire more people to accommodate all the cars Klaben sells, or, stop selling cars. The whole garage his far too busy and needs to either expand and hire more people to accommodate all the cars Klaben sells, or, stop selling cars. No one should have to wait almost 4 weeks to get their car fixed…or even looked at to see what’s wrong! More
by kmiller74
September 29, 2025
They are Friendly and accessible very helpful. They always have a nice selection of new cars with various amounts of options and colors to choose from. They always have a nice selection of new cars with various amounts of options and colors to choose from. More
by KGKNIGHT40
Other Employees Tagged: Don Jacobs
September 26, 2025
This was my first paid preventative maintenance on my Wrangler as the first 3 were included in the purchase. Ridge helped me understand the value in the 15,000 mile package, particularly in light of the Wrangler as the first 3 were included in the purchase. Ridge helped me understand the value in the 15,000 mile package, particularly in light of the fact that we plan to keep the vehicle for several more years. More
by leebrown44262
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