Ridge Hancock | Page 7

Ridge was very caring and made the effort to squeeze me in quickly ahead of the winter storm to inspect my truck and determine the severity of the issue. His technicians diagnosed the problem promptly and in quickly ahead of the winter storm to inspect my truck and determine the severity of the issue. His technicians diagnosed the problem promptly and confirmed it wasn’t too severe, allowing it to be repaired the same day before the storm hit. I really appreciated Ridge’s transparency and understanding of the situation. While the cost wasn’t the lowest, the work was done right - and considering how quickly they took care of me and kept me on the road before the storm, I have no complaints at all. More

by Andrew Maillis Verified Customer Verified Customer

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Ridge and the team always take good care of the 'ol Jeep. Have been going there for 8 years. Have been going there for 8 years. More

by jimbenne Verified Customer Verified Customer

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Ridge was awesome. Excellent customer service took care of not only my vehicle but my daughter‘s vehicle got us a rental car. Everything was phenomenal. Best customer s Excellent customer service took care of not only my vehicle but my daughter‘s vehicle got us a rental car. Everything was phenomenal. Best customer service I’ve seen in my 35 years servicing. Vehicles Ridge is awesome. More

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The service team at Klaben is wonderful! !! They went above and beyond to address the issues and provide excellent service! Thank you Liz and Ridge! !! They went above and beyond to address the issues and provide excellent service! Thank you Liz and Ridge! More

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Ridge is the man. Fantastic job. Best service. Speedy, friendly, give the man a raise he deserves it Fantastic job. Best service. Speedy, friendly, give the man a raise he deserves it More

by michael.sheppard Verified Customer Verified Customer

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I was recently in for an oil change and tire rotation and had a great experience. Ridge Hancock was wonderful, and I was in and out in about 45 minutes! The process was smooth, efficient, and stress free. I had a great experience. Ridge Hancock was wonderful, and I was in and out in about 45 minutes! The process was smooth, efficient, and stress free. I absolutely love Klaben, Ridge, and their entire service team and highly recommend! More

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Ridge was professional, great communication, Klaben service department is better than another dealer service department that I have deal with. service department is better than another dealer service department that I have deal with. More

by Cavermv Verified Customer Verified Customer

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My experience with Ridge has been nothing but amazing every time! I will call and ask about needing to get in for a oil change and Ridge gets me in that day! Highly recommend and Thank you so much for th every time! I will call and ask about needing to get in for a oil change and Ridge gets me in that day! Highly recommend and Thank you so much for the awesome experience every time! More

by smiletti1 Verified Customer Verified Customer

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Service Advisor Ridge Hancock and the entire service team at Klaben Chrysler Jeep Dodge Ram are second to none. After a quick test drive they confirmed a brake issue we suspected in our Grand Cherokee. Ridge at Klaben Chrysler Jeep Dodge Ram are second to none. After a quick test drive they confirmed a brake issue we suspected in our Grand Cherokee. Ridge discussed what the estimated costs and services required in a kind no pressure manner. Also pointing out an open recall that they would take care of while our vehicle was there. We were provided a loaner vehicle and went home while the repairs were made quickly, efficiently and at a more than fair cost. I highly recommend Klaben CJDR service. Thank You Ridge! More

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Justin Bolen was extremely helpful. He went above and beyond all expectations that I had for my vehicles purchase. He went above and beyond all expectations that I had for my vehicles purchase. More

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