Ridge Hancock | Page 8
Service Advisor
Klaben Chrysler Jeep Dodge Ram
1106 West Main Street
Kent, OH 44240
149 Reviews
Write a Review149 Reviews of Ridge Hancock
December 29, 2025
Josh was very kind and polite great customer service! Thanks for pulling my truck to the door since it was so cold today Thanks for pulling my truck to the door since it was so cold today More
Other Employees Tagged: Joe Hilliard, Josh McFarland
December 19, 2025
Klaben service dept. is awesome. The service advisors are very professional and knowledgeable especially Ridge Hancock. All the team members at Klaben’s service dept. are is awesome. The service advisors are very professional and knowledgeable especially Ridge Hancock. All the team members at Klaben’s service dept. are very professional. More
December 13, 2025
Casey and the team worked hard to get me what I wanted and be where I wanted to be with my payment. Top Notch services. and be where I wanted to be with my payment. Top Notch services. More
Other Employees Tagged: Timothy Beane , Joby Bacher, Casey Shaw
December 02, 2025
this dealership is just wonderful. Chris is the Rep. that is my Rep. So wonderful. the finance gentleman was extremely helpful and kind. The Service department on my first oil change w Chris is the Rep. that is my Rep. So wonderful. the finance gentleman was extremely helpful and kind. The Service department on my first oil change was wonderful. Elizabeth Curry was the check in Gal. So wonderful and friendly. I thank them . More
Other Employees Tagged: Elizabeth Curry
November 26, 2025
I trust Joe Hilliard and Klaben Dodge with all my service needs! I've never had a problem with any work done. The prices are great! Joe explains everything at the end of the service. Plus i never have to wai needs! I've never had a problem with any work done. The prices are great! Joe explains everything at the end of the service. Plus i never have to wait long! More
Other Employees Tagged: Joe Hilliard, Richard Klaben , Joby Bacher, Brian Franklin
November 22, 2025
I have a 2020 Jeep Wrangler, that unfortunately had corrosion damage from the manufacturer. The Klaben team replaced all panels and hinges that were damaged and repainted the vehicle and it still looks corrosion damage from the manufacturer. The Klaben team replaced all panels and hinges that were damaged and repainted the vehicle and it still looks awesome! So when my daughter‘s 2021 had the same corrosion issues, we trusted the Klaben team again! Ridge was are service rep and he kept us informed the entire time! Highly recommend! More
Other Employees Tagged: Derek Tenney
November 19, 2025
Klaben has exceeded my friends and family’s expectations for sales and service. We were treated like family. Klaben always puts the customer first and goes above and beyond. for sales and service. We were treated like family. Klaben always puts the customer first and goes above and beyond. More
Other Employees Tagged: Joe Hilliard, Timothy Beane, Ken Harris , Joby Bacher
November 17, 2025
They have been nothing but easy to deal with, both on the sales and service sign of things sales and service sign of things More
Other Employees Tagged: Joe Hilliard, Michael Van Hoose, Brian Binegar, Elizabeth Curry, Tyler Schultz, Josh McFarland

