Rigo Arechiga Larios | Page 10

Regal and Cameron have been my service advisors. Always communicative and honest and don't pressure me to do anything I don't want to do. Gosch always picks up my vehicles from my house and drops th Always communicative and honest and don't pressure me to do anything I don't want to do. Gosch always picks up my vehicles from my house and drops them off at my house when the jobs are completed. Very convenient and easy. Thanks More

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My rep (Rigo) provided the most amazing customer service. He kept me informed and updated throughout the entire process. The quality of the service is top notch. I'll never trust anyone else to fix a He kept me informed and updated throughout the entire process. The quality of the service is top notch. I'll never trust anyone else to fix and maintain my car. Great work! More

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They were very efficient. I really liked that. They had the video showing you everything that they had done to the car. I appreciate everything they did. I really liked that. They had the video showing you everything that they had done to the car. I appreciate everything they did. More

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Thank you so much for the wonderful job on my Chevy, the service provided was and has always been top customer service. service provided was and has always been top customer service. More

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Very prompt in getting recall repair done & back to me, same day as appt. Thank you same day as appt. Thank you More

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Excellent service as always very efficient and friendly will recommend this service department to all my friends and family will recommend this service department to all my friends and family More

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Temecula Ford does an amazing job at keeping the customer informed about their vehicle. They are also very helpful and friendly. informed about their vehicle. They are also very helpful and friendly. More

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Great service and prompt in and out will be back for transmission repair much better service then last time transmission repair much better service then last time More

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Honestly can’t stand this dealership, blows my mind you’re able to stay open with such poor communication. No matter what department I call and leave a message, I never get a call back. I’ve left voice you’re able to stay open with such poor communication. No matter what department I call and leave a message, I never get a call back. I’ve left voicemails in three different departments and not once have been called back. I also think when I dropped off my vehicle, I should have been told it would take two full days for it to be finished. I understand my service writer became ill, but returned his message within a hour to get a rental car and then never heard back. I had to Uber over to your store and speak to someone to get a loaner vehicle. I’d rather drive to Encinitas Ford where I bought the truck from and Uber home from there than deal with this ford store. More

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Everyone is friendly and professional. My questions are answered in a timely manner. I am kept in the loop about my vehicle status. My questions are answered in a timely manner. I am kept in the loop about my vehicle status. More

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