Rob Edmonds | Page 40

Great Experience! This is the second vehicle I've purchased from MB Hagerstown and Barry London. When I went to test drive the GLC, he was tied up with another customer This is the second vehicle I've purchased from MB Hagerstown and Barry London. When I went to test drive the GLC, he was tied up with another customer, so Austin and Rob helped me. T, many questions, going so far as offering to connect my cell phone to the Smartphone Integration Package so I could see how it worked! The whole process was smooth. I received my follow up call from Barry 1 week later to see how I liked my new vehicle and if I had any questions. With my last vehicle, the service department is very nice to work with. Overall, MB Hagerstown is a great dealership to work with from sales to service. More

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The BEST Experience! We went to Younger Mercedes with the intention of getting more information of the white SUV in the picture. My husband didn’t think we would be purch We went to Younger Mercedes with the intention of getting more information of the white SUV in the picture. My husband didn’t think we would be purchasing the vehicle with such ease, but Rob made everything so easy. He was educated, easy going and knew everything about the vehicle. He never played the games you get of going back and forth. We knew what our vehicle was worth that we wanted to trade in and he agreed. The GM, was also genuine and was kind. The entire visit was pleasant and we felt like they were truly interested in making sure we were getting the car we wanted, not the one they wanted to sell...how refreshing! Great dealership...great people! More

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Car purchase was easy, but it took 2 months to get the GPS The car purchase was easy and professional but there was no folow up on the GPS that was owed to me and it took 2 months to get it. The car purchase was easy and professional but there was no folow up on the GPS that was owed to me and it took 2 months to get it. More

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Rob has great salesman qualities and see below* My rating is a 5 STAR because when we first walked in the door we were greeted by a very pleasant gentleman called "Tony" and then are salesman "Rob My rating is a 5 STAR because when we first walked in the door we were greeted by a very pleasant gentleman called "Tony" and then are salesman "Rob" was right there to greet us for our appointment. The car was just what I wanted and a sale was quickly made. Rob answered all my questions and if he didn't know the answer he found the answer right away. My husband started to talk about getting a Mercedes for himself and Rob steered us to the "300". The rest of the story is I got the "250" on Saturday, June 23rd and my husband got the "300" on Monday, June 25th. Many thanks to Rob and Tony for making our experience very pleasant for an 80 and 85 year old customer buying two Mercedes-Benz Shirley and Larry DiMarco More

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Second Time Rround This is the second car I have bought from Rob Edmonds. His product knowledge was outstanding, he took the time to make sure I knew how to use the fun This is the second car I have bought from Rob Edmonds. His product knowledge was outstanding, he took the time to make sure I knew how to use the functions in my car. I wanted a specific car and he found that car at another dealer and had it transported here in a timely manner. He is an asset to Mercedes and his customers. Thanks Rob for making this experience so pleasant. Pam Mrozinski More

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Efficient and thorough It's always a pleasure dealing with Mercedes Benz of Hagerstown. We have purchased four Mercedes as well as a Mitishibishi and Toyota. Thank you It's always a pleasure dealing with Mercedes Benz of Hagerstown. We have purchased four Mercedes as well as a Mitishibishi and Toyota. Thank you More

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Thank You Rob Edmonds and the Hagerstown Team I recently purchased a vehicle from Mercedes-Benz of Hagerstown. I was purchasing from 750 miles away. This type of long-distance purchase usually m I recently purchased a vehicle from Mercedes-Benz of Hagerstown. I was purchasing from 750 miles away. This type of long-distance purchase usually makes things much more complicated; however, Rob Edmonds, my sales consultant, went above and beyond to make this as seamless and transparent as possible. His immediate response to any inquiries I had, as well as his communication skills, made me feel confident and assured that I was purchasing a vehicle that was exactly what I was looking for. When I picked up my vehicle, a car that is almost impossible to find now (r350), it truly was everything they said it was and more. The customer service was top notch and my car was absolutely pristine. Thank you very much to Rob Edmonds, Manager Justin Harbert, and the entire team at Hagerstown who helped a client all the way from St. Louis feel right at home. More

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First MB experience This is my first experience with MB and everyone was so helpful and made it a great experience. They answered all my questions and made sure I knew h This is my first experience with MB and everyone was so helpful and made it a great experience. They answered all my questions and made sure I knew how to operate my new MB. I would definitely recommend this dealership. More

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Quick and Professional This was by far the easiest car buying experience I have ever had. Everyone from Rob to Tony to Austin were incredible to work with. I now have an ama This was by far the easiest car buying experience I have ever had. Everyone from Rob to Tony to Austin were incredible to work with. I now have an amazing car coupled with excellent service and I couldn’t ask for more. Thank you to everyone at Mercedes Benz of Hagerstown. More

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The Best Service KYLE AND ROB TOOK GREAT CARE OF US......WE LOVE OUR NEW MERCEDES-BENZ.... THE SERVICE WAS HANDS DOWN THE BEST... IT WAS A GREAT EXPERIENCE... THANK YO KYLE AND ROB TOOK GREAT CARE OF US......WE LOVE OUR NEW MERCEDES-BENZ.... THE SERVICE WAS HANDS DOWN THE BEST... IT WAS A GREAT EXPERIENCE... THANK YOU More

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