Rob Edmonds | Page 44

Excellent Service! Looking to purchase my first Mercedes, I was hesitant walking onto the Mercedes sales lot but Rob was very patient and answered all my questions. I w Looking to purchase my first Mercedes, I was hesitant walking onto the Mercedes sales lot but Rob was very patient and answered all my questions. I was looking at a different make of car but I did not feel the dealership cared about by business. Rob was very professional and wanted to make sure I selected the right car for me. Once a decision to purchase was made Tony was very helpful in reviewing all the financial documents. Rob took the time to show me the important features of the car and how they work. I could not be happier with my car and will recommend Mercedes of Hagerstown to my friends. Mark and Shelley More

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Very professional, friendly atmosphere We found Rob and Austin very professional , informative and accommodating. This is the 4th car from this dealership and it is a always a pleasure to We found Rob and Austin very professional , informative and accommodating. This is the 4th car from this dealership and it is a always a pleasure to work with Mercedes-Benz of Hagerstown. More

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Unbeatable!!! We usually hate stepping onto a car lot but “Mercedes” has changed our minds! We Were looking for a used car. Test drove & looking for an SUV. Then Tr We usually hate stepping onto a car lot but “Mercedes” has changed our minds! We Were looking for a used car. Test drove & looking for an SUV. Then Travis saw the GLC Sport Coupe. Four door SUV ! Well we were done! The look, the ride, unbelievable! Let me tell you, the Sales Associate Rob was just absolutely terrific! He was very knowledgeable, informative, and so very friendly. Tony the Finance Manager was just absolutely terrific and worked with us. The rest of the staff was also very helpful .We would recommend Mercedes to everyone. The ride is as smooth is the car is sweet! Thank you all at Mercedes, we’re loving the ride!!! More

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My Mercedes of Hagerstown experience My purchase of a 2018 S560 Maybach at Mercedes of Hagerstown was as good an experience as I have ever enjoyed at any dealership I've ever visited. Bet My purchase of a 2018 S560 Maybach at Mercedes of Hagerstown was as good an experience as I have ever enjoyed at any dealership I've ever visited. Between personally, and in my several businesses, I have bought about 30 vehicles. of which nine have been Mercedes and one a BMW... Mercedes of Hagerstown made me feel like a special customer and Rob Edmonds was an excellent salesman ,staying in touch with e-mails and phone calls and answering my questions in a very timely manner.. He and I hit it off from the first handshake. We found out we have a lot in common and he is a real car guy as well as a talented salesman and hard worker. Tony made the financial process and final paperwork a breeze and he has a great personality with a good sense of humor. A perfect fit for his position. Barry met me in the lot and made me feel welcome and Austin was also a very informed auto and Mercedes guru. Overall a very capable, friendly, and professional staff with the ability to make customers feel at ease and helping the buying process become a delightful task... More

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Great Experience From the moment I walked in the door the experience was first class. I was intent on purchasing the Metris to help our community "eat mor chickin" bu From the moment I walked in the door the experience was first class. I was intent on purchasing the Metris to help our community "eat mor chickin" but was distracted by all the awesome cars in the showroom. Rob kept me focused on the goal and we worked quickly and effortlessly to complete the transaction. I already had a great respect for the Mercedes brand and having met our local Mercedes team my confidence has grown even more. I now have a few new friends here and it is quite possible another Mercedes might be in the near future. Randy More

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Great experience As always, Mercedes Benz of Hagerstown never disappoints. Rob, and Tony were very helpful and answered all my questions and concerns. Lisa was very As always, Mercedes Benz of Hagerstown never disappoints. Rob, and Tony were very helpful and answered all my questions and concerns. Lisa was very helpful with the scheduling of services after the initial purchase, so thank you also! I am very happy with my purchase, and would highly recommend! More

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great work These guys do the car business proud. I had worked as a new car Sales Manager for over 17 years (different brand) and am proud to say I bought my car These guys do the car business proud. I had worked as a new car Sales Manager for over 17 years (different brand) and am proud to say I bought my car there. They went above, and beyond my expectations. More

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2015 Mercedes C300 - Mercedes-Benz Hagerstown Very happy with smooth trade of my 2008 C300 for a certified pre-owned 2015 C300 Mercedes. Sales staff were professional and helpful. Tony Mills; th Very happy with smooth trade of my 2008 C300 for a certified pre-owned 2015 C300 Mercedes. Sales staff were professional and helpful. Tony Mills; the financial advisor, was great to work with and offered a variety of financing options. Only issue at this time is the mirror in the passenger visor was cracked, noticed shortly after leaving dealership. Immediately contacted our sales consultant Rob Edmonds and he arranged to have replacement ordered. Install is scheduled for next week. More

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Outstanding Customer Service Rob was friendly and helpful. He and the rest of the team at Hagerstown Mercedes deserve a pat on the back. A lot of effort was put into completing th Rob was friendly and helpful. He and the rest of the team at Hagerstown Mercedes deserve a pat on the back. A lot of effort was put into completing this sale. It is refreshing to see that outstanding customer service is still alive. Thanks again for everything - and the chocolate is delicious. More

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Great Experience Had a great experience at Mercedes Benz of Hagerstown. They answered our questions and provided us with everything we needed to get into our new car. Had a great experience at Mercedes Benz of Hagerstown. They answered our questions and provided us with everything we needed to get into our new car. Best car buying experience I've had. Will return for our next car. More

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