Rob Flowers | Page 4

Great Buying experience from the time I picked up the phone So,after being irritated by several large dealerships locally to me and then traveling a LONG distance to another major dealership and leaving annoyed So,after being irritated by several large dealerships locally to me and then traveling a LONG distance to another major dealership and leaving annoyed after being assured the car I wanted was ready for sale I just happened upon and still can’t believe my luck after tiring searches on line,I found the VERY hard to get,VERY low miles Jeep Cherokee and particularly wanted this years model (those looking for a Limited or TrailHawk will know EXACTLY what I mean),I picked up the phone REAL fast and called Criswell at their 499 Quince location.I guess the tone of my voice showed my irritation for my car hunt, I was very specific about asking if this car wa,infact,available on the lot. Chip patiently explained that yes it was,and that he had personally looked at the vehicle and it was in excellent condition inside and out. My wife and I jumped in my car and headed straight to the dealership (about 1 1/2 hr drive),When we got there we saw the 19 Cherokee Limited and initially didn’t think it was the one we came to look at and thought it was a new one(yep,the sales rep hadn’t been wrong,this was awesome),I guess Chip already saw us and kindly hit the remote start from inside the dealership offices before he came out. I was impressed,actually,WAY impressed by the asking price considering it is fully loaded,and I DO mean FULLY loaded...............it’s in service date was only 4 months before,yep,FOUR months and only a few thousand miles,and I do mean few,can count the Ks on one hand!!! I could see by my wife’s face even before she opened the car door she loved it(can never get her to keep a poker face) we both looked around the exterior,not a dent or scratch,nothing.Interior was perfect,navigation worked flawlessly,sunroof,smooth and gliding,leather very soft,still had that fresh smell.The car was really flawless,is flawless. Stereo,combined with the factory sub really pushes out the tunes.I guess I am crowing,but consider this,this car is 4 months old,so we get all of the warranty,minus only 4 months,incredibly low low low miles and saved HUGE $$$$$$$$ over a new one(when you consider the dealer took delivery in July and it originally sold in August of this year) I am a very happy buyer. Chip made the buying process VERY easy and streamlined,laid out the great price with tag,title processing charge etc and I snapped up the offer as it was WAYYYYY less than new,and way less than comparable vehicles where I live that are NOT fully loaded with CONSIDERABLY more mileage, and I do mean considerably more mileage. I had intended to purchase a MaxCare plan directly from Mopar,via Ziegler online as they are currently offering sale prices,the dealership offered me the same for less,so I left very happy,with a great car,a very long warranty over and above the factory warranty and still have money in my pocket.How often does THAT happen? Easy easy easy buying process Finance manager,Rob,was very friendly and offered me additional options over and above the MaxCare I wanted,but when I declined he didn’t push anything and finalized the deal. In the meantime Chip had taken off the window stickers and thoroughly cleaned off the residue and was ready to put the temp tag on our ready to go vehicle.He also took the time to help my wife pair her phone which was a kind gesture. Everything was fluid,we arrived around 1pm and left alittle after 3.30 pm A perfect experience from a buyers point of view,no hassles,no stress,just an easy transaction. More

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No hassles for this out of state buyer I couldn't ask for a better experience then with Chip at Criswell. I came from out of state and Chip worked hard with me over the phone to get the dea I couldn't ask for a better experience then with Chip at Criswell. I came from out of state and Chip worked hard with me over the phone to get the deal done. You hear horror stories where people travel to dealers and the vehicles are already gone, not the case hear. Chip was very knowledeable and friendly. There was no pressure and I felt very comfortable through out the purchasing processz which was quick and easy. I would definitely buy from them again. More

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Chip Bozga was awesome! He was very helpful with the explanation and the whole process. Will definitely recommend Chip to all my friends. His integrity and professionalism left great feeling of satisfac explanation and the whole process. Will definitely recommend Chip to all my friends. His integrity and professionalism left great feeling of satisfaction. Great experience! Thank you Chip! More

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First Class Operation I called about a particular used Corvette C7 Z/06 and spoke to Chip. When I arrived at the dealership it was cleaned up front and center, standing ta I called about a particular used Corvette C7 Z/06 and spoke to Chip. When I arrived at the dealership it was cleaned up front and center, standing tall. During the test drive Chip had full knowledge of the features of the vehicle. I was on a time crunch so I asked for an expedited delivery. Rob in the finance department offered a variety of attractive extended warranties. The communication thru the process was excellent. More

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Smooth Transaction I am an out of state buyer and Peter was great to deal with for our preowned purchase. He was responsive to my questions and very good follow up. Wh I am an out of state buyer and Peter was great to deal with for our preowned purchase. He was responsive to my questions and very good follow up. When my son and I arrived, we were warmly greeted and given the keys to take a test drive before completing the purchase. Car was detailed and spotless. All pricing agreed to before the transaction was honored with no pressure for add ons (finance office did discuss extended warranty but I had asked for pricing beforehand). Bottom line: highly recommend. More

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Customer Service and Personal Skills Hello, Used Car Sales was Kerry Hughes and the Account Rep Rob Flowers . Where Great!! Wonderful. They helped me through the process and never mad Hello, Used Car Sales was Kerry Hughes and the Account Rep Rob Flowers . Where Great!! Wonderful. They helped me through the process and never made me feel as if I didn't belong there trying to get this car I wanted so much. I bought a 2015 Camaro and I was soooo! happy how everything went. Even the Accountant Mr. Rob Flowers. But, he was Wonderful too!!. I would send and sent all my friends to come to this dealership and check them out. I also told my friends, it might have been out of my way. But, it was worth every mile. Thank you soooo! much Mr. Kerry Hughes for your help on the emails and in person. I also wanted to give thanks, to Mr. Rob Flowers in Used Cars as well one of the Accountants there. Thank you sooo! as well More

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Great Selection and Service Found the car online. Chip had it ready to go when I got there but I found a car on the lot that I liked better. It was quick and easy to taken care o Found the car online. Chip had it ready to go when I got there but I found a car on the lot that I liked better. It was quick and easy to taken care of. Will buy next car here. More

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Purchase car I traveled from out of state. Chip was very helpful over the phone which made for a positive experience when we arrived. The transaction from trade- I traveled from out of state. Chip was very helpful over the phone which made for a positive experience when we arrived. The transaction from trade-in to driving away was very efficient. Rob in Finance was great to deal wth. Both were professional and personable. More

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Peter Eaton made my corvette buying experience amazing!!! Amazing deal on a C7 Corvette Grand Sport! The deal only took 2 days out of state. Flew out the next day to pick the car up and Peter picked me up fro Amazing deal on a C7 Corvette Grand Sport! The deal only took 2 days out of state. Flew out the next day to pick the car up and Peter picked me up from the airport to take me to get the car. We talked about how much we loved corvettes and cars. The best thing about working with Peter Eaton is that he is a car guy and really knows his stuff. He showed me everything about the car that I could have possibly wanted to know and was also just as excited to deliver me my first corvette as I was to receive it. Rob Flowers made financing a breeze and was a joy to get to work with. I will definitely be coming back! More

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Great experience Mario is the best. Great experience and customer service. We were reluctant and the beginning but Mario did help us a lot and guided us throughout th Mario is the best. Great experience and customer service. We were reluctant and the beginning but Mario did help us a lot and guided us throughout the entire process. Everything was so done quick and easy . We just made one offer and deal... Thank so much Mario. More

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