Rob Ploof
Rob Ploof at Heritage Toyota
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Rob Ploof | Page 6

F&I Manager

Heritage Toyota

1620 Shelburne Rd
S. Burlington, VT 05403

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5.0
221 Reviews

I have been in the business for 8 years, all with Heritage Toyota. Every year I have had the privilege of being recognized by Toyotas National Sales Society for Superior Sales performance. I firmly believe the customer should have a seamless, transparent shopping experience with no pressure. My customers always have full control of the process from start to finish. Away from the dealership I'm a father of 3 girls and a Certified Foster Parent. We have been very fortunate to adopt 2 of our 3 girls through the program. My passions consist of cheering my older girls on from the sidelines of soccer fields or the gymnastics arena. When the time permits (and with my wife's permission), you can find me on the golf course or on the mountain as well.

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5.0

221 Reviews

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221 Reviews of Rob Ploof

August 12, 2023

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Employee Rating

It was a pleasure to work with Billy Burke and the whole Heritage team. I described my wants and needs and Billy came up with what I feel is the perfect car for me. The process was smooth and seamless and More

by sayers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Bushey, Billy Burke , Rob Ploof was in Finance not sales.

Aug 15, 2023

Heritage Toyota responded

Thank you for taking the time to share your feedback, and Merry (August) Christmas! We are so glad to hear that you enjoyed working with Bill to shop for your new Toyota, and that he was able to help make the experience a special one for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 12, 2023

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I met with a lot of different salesman lately, and Frankie was the only one that explained everything to me in detail, so that I understood everything. I appreciated this so much. I recommend Frankie More

by Saramorrill2988
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frankie Candido

Aug 15, 2023

Heritage Toyota responded

Sara, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie and our team to shop for your new Toyota, and that they were able to help make the experience a smooth and stress-free one! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 11, 2023

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Having just purchased our second new car from Heritage, our experiences have been positive ones. Both sales and service staff have been personable and knowledgeable in all our dealings. No high pressure sa More

by Adk2998
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Conor McQuade, Steve Kemp

Aug 15, 2023

Heritage Toyota responded

Thank you for taking the time to share your feedback, and for making Heritage Toyota your dealership of choice! We are so glad to hear that you have continued to enjoy working with Steve to shop for your vehicles, and that he was able to make choosing Toyota #2 another smooth experience. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

August 06, 2023

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Jason was great to work with! He was on top of every detail and made the entire process seamless! Would definitely recommend Jason to anyone looking to buy a car!!! We really enjo More

by hljtcs23
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jason Dillon

Aug 07, 2023

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Jason to shop for your new Volvo, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 01, 2023

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Heritage makes buying a vehicle super easy, convenient and fun. I had a pleasant experience working with them. More

by hunger
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tek Luitel

Aug 02, 2023

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Tek to shop for your new Toyota, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

July 31, 2023

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Easy to work with. Our sales guy Frankie was very friendly, knowledgeable, and helpful. Rob in finance was also great to work with. More

by Randy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frankie Candido

Jul 31, 2023

Heritage Toyota responded

Randy, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie and Rob to shop for and bring home your new Toyota, and that everything went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

July 30, 2023

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Great to work with my sales person Keith L. From Heritage Toyota, South Burlington,VT More

by Maria A.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Lawrence

Jul 31, 2023

Heritage Toyota responded

Maria, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Keith to shop for your new Toyota, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

July 17, 2023

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Employee Rating

Very friendly, knowledgeable and helpful employees. Would recommend to friends searching for their next car. More

by JH
Recommend Dealer
Yes

Other Employees Tagged: Frankie Candido

Jul 18, 2023

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie and our team to shop for your new Toyota, and that everything went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 20, 2023

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Joe was great to work with. The Tacoma I bought was my first truck and I am 100% satisfied. Joe answered all my questions, and was very friendly to work with. A few weeks after More

by Gordosbovt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Rice, Joe Cornelio

Jun 21, 2023

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Joe to shop for your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 10, 2023

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Daniel was excellent to work with. The process was smooth. He was extremely informative and took the time to talk through what worked best for us. After shopping around, it was clear t More

by bmcshane54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Pasco, Matthew Messenger

Jun 19, 2023

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Dan and our team to shop for your new Toyota, that that they were able to help find the perfect fit your needs. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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