"This was my second vehicle purchase through Louis Polos..."
This was my second vehicle purchase through Louis Polos via online in the last year!! This sales crew that works for Klaben Ford is incredible!!!!! They made both my purchases very easy with no stress what so ever!!I was able to make my purchase decision from the comforts of my own home getting all my info on my deal via text messaging and emailing when I came to take Delivery my new car was waiting for me in front of the show room detailed and gassed up ready for me to drive away !! Unfortunately Louis was unable to meet up with me this time so his partner Rob Simon took the reigns and finished my purchase with me Wow!!!! What a great guy!!!! Both times I spent less then an hour to finish my purchase!! The finance department has it going on paperwork and approval was ready for me to sign!!! I think more dealerships need to pay attention to what Klaben Ford is doing as far as customer service cause its a winner!!! THANK YOU LOUIS POLOS AND ROB SIMON FOR A JOB WELL DONE!!!! And Thank You Klaben Ford for employing these guys!!
"Rob and Jenn were amazing!!!! I will be back again to..."
Rob and Jenn were amazing!!!! I will be back again to purchase in the future, that’s for sure. It was a pleasure working with both of them👍🏼😁
"Rob and Christine made the whole process very pleasant..."
Rob and Christine made the whole process very pleasant and easy.
Rob was easy to talk to, worked hard to close the deal at a price within my comfort range, and made himself accessible for contact and questions even after I left the dealership.
Christine was very personable, extremely efficient with the paperwork and took time to answer all my questions,
Very happy with my first time experience at Klaben.
"The men and women at Klaben bent over backwards to make..."
The men and women at Klaben bent over backwards to make sure that my seventeen year old daughter’s first car shopping experience was the best ever. They gained a new customer. I will be back in a year when my son needs a car. I will be back when I’m looking for a new car. Everyone at Klaben made sure everyone was happy and satisfied with our purchase. I highly recommend them to everyone shopping for new or used vehicles.
"I've purchased quite a few cars over the last 50 years...."
I've purchased quite a few cars over the last 50 years. This was in the top 2 best experiences. Rob and Christine handled everything efficiently and, most importantly, satisfactorily.
"Klaben, simply the best. Whether it is a simple look..."
Klaben, simply the best. Whether it is a simple look around, question ,purchase or lease, they really do put the customer before the sale. Thank you Klaben
"The car was clean and well presented. Our salesman was..."
The car was clean and well presented. Our salesman was super friendly and pleasant to deal with. He kept in contact with us and answered all my questions
"The Klaben family has proven itself time and time again..."
The Klaben family has proven itself time and time again for continued valued professional service. They are second to none. Mr Robert Simon, is the most excellent sales person, whom puts family values first to ensure a perfect experience.
"David helped me out through text messages which I..."
David helped me out through text messages which I appreciate during this busy time in my life. He was very helpful and was able to answer any questions I had. When it was time to come in David was in a training session but Rob Simon was able to step in and provided the best car buying experience I've ever had! Steve Opalco was very nice and greeted me at the door and was able to makes things move quickly. Christina Klaben in finance was so nice, down to earth and very knowledgeable as well as helpful when it came to picking an extra warranty. I will absolutely recommend Klaben Ford and will back!
"We were very satisfied with all aspects of our buying..."
We were very satisfied with all aspects of our buying experience, we received a fair trade in value, a fair deal on the vehicle we purchased, and our payment went down. Everyone that we dealt with was great