Rob Upchurch | Page 2
Internet Sales Manager
Henry Brown Buick GMC
1550 E Drivers Way
Gilbert, AZ 85297
Dealership Experience
16 yrs, 5 mos
Industry Experience
27 yrs, 11 mos
Languages Spoken
English
24 Reviews
Write a Review24 Reviews of Rob Upchurch
April 07, 2022
The total sales experience was great, as were Tim, Nick and Robert. Everything that was discussed and agreed to were done as agreed. Follow up from Tim was excellent. and Robert. Everything that was discussed and agreed to were done as agreed. Follow up from Tim was excellent. More
Other Employees Tagged: Nick Cavalliero , Tim Russell
July 28, 2021
Very nice experience dealing with Henry Brown Buick GMC which looking to upgrade my 2013 Yukon SLT which was getting high in mileage we spoke was actually,2 salesman mr. Rob Upchurch and Mister Rigo Ramire which looking to upgrade my 2013 Yukon SLT which was getting high in mileage we spoke was actually,2 salesman mr. Rob Upchurch and Mister Rigo Ramirez had a very pleasant time and informative visit in effort to upgrade my Yukon we did purchase a very nice 2018 Yukon Denali and both salesman were very informative and helpful to get us into a later model Yukon it is a very nice vehicle I appreciate all the help and patients that they gave me and that led me to my decision and highly recommend Henry Brown Buick and GMC More
Other Employees Tagged: Thomas James, Rigo Ramirez
July 23, 2021
Quick and painless. Communicated through the entire process. Can't complain. Definitely one of the best dealerships I have purchased a car through. Would buy from again. process. Can't complain. Definitely one of the best dealerships I have purchased a car through. Would buy from again. More
Other Employees Tagged: Dave Thompson, JP
June 04, 2021
There detailer suck an need to be trained proper detailing bought a 2021 Acadia an still chocolate on seat stain still on middle seat a kids toy an water bottle left in car and missing rubber part detailing bought a 2021 Acadia an still chocolate on seat stain still on middle seat a kids toy an water bottle left in car and missing rubber part by door handle. Don't get your vehicle detailed there the worse service. More
Other Employees Tagged: Dewight Byron, Thomas James, Shawn Brumley
May 30, 2021
Butch, Rob, and Joe did a fine job handling my trade-in and purchase. This was the easiest vehicle purchase transaction I've had. I have been a customer of Mr. Brown since 1977 and this is my second Acad and purchase. This was the easiest vehicle purchase transaction I've had. I have been a customer of Mr. Brown since 1977 and this is my second Acadia from their GMC dealership. More
Other Employees Tagged: Joe White, Butch Shearer
May 03, 2021
Great dealership. Fantastic sales professionals Rob Upchurch and Joel Price went the extra mile for me. They both kept me well informed on the status of my truck I ordered! Joey was great getting the a Upchurch and Joel Price went the extra mile for me. They both kept me well informed on the status of my truck I ordered! Joey was great getting the add ons installed after my new truck arrived. Just a GREAT TEAM EFFORT!! When I needed service Pete Fairbanks is the go to guy. Can't say enough about Pete!!! Thank you very much to all !! More
Other Employees Tagged: Pete Fairbanks, Joel Price sales / Jeff Finance/ Joey Begley/custom sales
January 25, 2021
First experience not good. Our salesman was home with covid, the regular lease guy not present and his fill in was not up to the task and when Tom returned everything was handled. Our salesman, Butch, b covid, the regular lease guy not present and his fill in was not up to the task and when Tom returned everything was handled. Our salesman, Butch, back on the job and did an excellent job. His follow-up and customer service is the best I've experienced in 60 years of buying cars. Jimmy who filled in for Butch did a very good job as well. Eiji from finance called and did an excellent job of explaining your extended warranty program. Really appreciated his call. More
Other Employees Tagged: Tom Wright, Adrienne Cross, Eiji Pollard, Butch Shearer , Jimmy Rowe
January 04, 2021
I love my new truck! Mike Forney was awesome to work with, I was in a terrible accident and everyone was patient with me as I move pretty slow right now. There was limited inventory but I feel like we g with, I was in a terrible accident and everyone was patient with me as I move pretty slow right now. There was limited inventory but I feel like we got exactly what we wanted and needed. More
Other Employees Tagged: Kelsey Brown, Thomas James , Mike Forney
January 03, 2021
We received excellent service and the fastest buying experience ever thanks to Rob & Butch! 5 Star Service! Great follow up, we were happy with the transaction! experience ever thanks to Rob & Butch! 5 Star Service! Great follow up, we were happy with the transaction! More
Other Employees Tagged: Butch Shearer
November 20, 2020
It was smooth and easy in working with Henry Brown to get my new GMC Terrain! Jose was great and very attentive. Thank you so much! my new GMC Terrain! Jose was great and very attentive. Thank you so much! More
Other Employees Tagged: Thomas James, Jose Rodriguez, Eiji Pollard