Robb Reierson
Robb Reierson at Luther Family Buick GMC

Robb Reierson | Page 4

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

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832 Reviews
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832 Reviews

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832 Reviews of Robb Reierson

August 25, 2023

Dealership Rating
Employee Rating

Well it was all good except I still have a problem. Not your fault really. More

by Peewee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lindgren, Jim Jermstad , Lynn Prathcner is retired. He was excellent. Probably rubed off some on Jim I believe.

Aug 28, 2023

Luther Family Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 22, 2023

Dealership Rating
Employee Rating

I was impressed that they got me in sooner than expected and fixed my oil leak and also found a secondary problem and fixed right away More

by MOONSPOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2023

Luther Family Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 06, 2023

Dealership Rating
Employee Rating

We’re able to squeeze me in before leaving town and confirm I didn’t have any serious issues with my truck. Thanks so much. More

by TRACY26
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 08, 2023

Luther Family Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 06, 2023

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Employee Rating

Welcoming. Friendly. We were late because we got lost and they were so nice about it. More

by djfargone09
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Aug 08, 2023

Luther Family Buick GMC responded

I appreciate the kind words. I look forward to seeing you again in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

Aug 06, 2023

djfargone09 responded

They were welcoming and friendly. We got there late because we took the wrong exit and they were so nice about it!

July 31, 2023

Dealership Rating
Employee Rating

I could not fully explain the problem with my vehicle but the service tec was able to figure the problem out, Rob explained the problem to me and also explained what they would do to fix it. The work was com More

by CKRANING
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 03, 2023

Luther Family Buick GMC responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 28, 2023

Dealership Rating
Employee Rating

We were treated with great respect and our service was handled very quickly and professionally—thanks for your patience. More

by EJQUAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2023

Luther Family Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 25, 2023

Dealership Rating
Employee Rating

Very accommodating very professional and very pleasant to talk to and explain my problem with my vehicle More

by buddie
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jim Jermstad

Jul 26, 2023

Luther Family Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 11, 2023

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Employee Rating

They are always able to get me in for an oil change even when I don’t have an appointment More

by BARRY.OLSON
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Lindgren

Jul 13, 2023

Luther Family Buick GMC responded

Thank you for your wonderful feedback, Barry. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 11, 2023

Dealership Rating
Employee Rating

Troy Weist is the one I have dealt with for over 30 years. Between the sales team and the service team this dealership is the best. More

by BARRY.OLSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tony Emmerich, Kevin Lindgren , Dale Amsbaugh, Troy Weist

Jul 13, 2023

Luther Family Buick GMC responded

Thank you so much for your feedback as well as your loyalty, Barry. We appreciate building long-term customer relationships and truly value your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 02, 2023

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Employee Rating

They have provided great and timely service each time I’ve been there at a comparable price to other places in town. More

by csjolin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 05, 2023

Luther Family Buick GMC responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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