Robb Reierson
Robb Reierson at Luther Family Buick GMC

Robb Reierson | Page 5

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

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832 Reviews
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832 Reviews

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832 Reviews of Robb Reierson

July 02, 2023

Dealership Rating
Employee Rating

Robb is the best at his job. He always communicates if there is an issue that we did not cover at check in. Robb is awesome always. More

by PSHERECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 05, 2023

Luther Family Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 30, 2023

Dealership Rating
Employee Rating

I will recommend any person about your service and I will choose Luther Buick to be my service center thanks a lot for your wonderful work. More

by charles Juma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2023

Luther Family Buick GMC responded

I appreciate your input, Charles. I'm glad to hear that you are consistently impressed with the service we offer here at Luther Family Buick GMC. If there is anything more I can do for you please come back and see us any time! Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 25, 2023

Dealership Rating
Employee Rating

The dealership always has a friendly atmosphere, is clean everyone is so helpful. I received a ride from the courtesy van and I believe his name was Chad and his upbeat attitude and friendly demeanor was a b More

by Wayne
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lindgren

Jun 27, 2023

Luther Family Buick GMC responded

Wayne, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 17, 2023

Dealership Rating
Employee Rating

Robb is an amazing and helpful man who always gives us top tier service and never disappoints More

by Davereierson
Service Price Transparency
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Recommend Dealer
Yes
Jun 21, 2023

Luther Family Buick GMC responded

Hi Dave and thanks for the great feedback! We're very happy that Robb was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 16, 2023

Dealership Rating
Employee Rating

Scheduling an appointment took about 20-25 minutes to verify parts were available for my recall. Then the day before appointment get a call my parts hadent arrived. When scheduled she had parts in stock More

by Adrian Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 21, 2023

Luther Family Buick GMC responded

Adrian, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 15, 2023

Dealership Rating
Employee Rating

The first person I spoke to was quite condescending and insisted I had to leave my car overnight or longer because it would take several hours to find the problem. I don’t remember his name but right ne More

by Sharonk0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lindgren

Jun 15, 2023

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 11, 2023

Dealership Rating
Employee Rating

Very friendly staff. From scheduling the appointment to the pricing. I’ll be coming back for future service. More

by dhlongfellow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson

Jun 13, 2023

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 07, 2023

Dealership Rating
Employee Rating

Was well satisfied now I’ll come when need any work on my car that all More

by FETZMJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2023

Luther Family Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 02, 2023

Dealership Rating
Employee Rating

Excellent customer service and communication! I was very satisfied with my overall experience and would recommend them to anyone. More

by Amy Johson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Emmerich

Jun 02, 2023

Luther Family Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 31, 2023

Dealership Rating
Employee Rating

You guys were excellent and friendly. You listened very well and you ended up fixing my problem. With enthusiasm. I’m very grateful. Continue the good work. More

by Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2023

Luther Family Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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