Robb Reierson
Robb Reierson at Luther Family Buick GMC

Robb Reierson | Page 6

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

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832 Reviews
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832 Reviews

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832 Reviews of Robb Reierson

May 26, 2023

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Employee Rating

Quick service and all friendly when I had a mechanical question. They even put the car up on the hoist without charging me More

by cwostlie
Service Price Transparency
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Recommend Dealer
Yes
May 30, 2023

Luther Family Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 19, 2023

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Friendly, communicative service from first call to end payment and everything in between. Thank you! More

by jmblake07
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald

May 23, 2023

Luther Family Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 16, 2023

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Your service men very gracious and helpful. The work to fix the car and van was excellent but 160.00/ hour was high. But that is the mechanic rate at present. More

by Richard
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Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald , Charlie the mechanic, the guy who drove me home (Chad) ?

May 16, 2023

Richard responded

I wrote the review already and do not have anything else, thankyou. Richard Sliper.

May 08, 2023

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Basically gave me one option with no other recourse. On a blown 3.6 with a 2014 Buick enclave premium More

by srrsrr
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Recommend Dealer
No
May 10, 2023

Luther Family Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 30, 2023

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Robin always greats me with a smile, a big welcome then shared anything I need to know. The service is always top notch, their communication is so much more than any other dealership I’ve used before. More

by JWIEDRICH
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson, Paul McDonald

May 03, 2023

Luther Family Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 15, 2023

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Employee Rating

Very easy to make appointment on line. Very friendly and easy check in. Diagnosed problem and repaired same day. More

by Dan
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Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson

Apr 18, 2023

Luther Family Buick GMC responded

Hello Dan! It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 14, 2023

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I had a situation where my vehicle was was doing something out of the ordinary. They were able to get it in locate the problem and fixed it. More

by BARRY.OLSON
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Lindgren , Mark Carlson, Troy Weist

Apr 17, 2023

Luther Family Buick GMC responded

Thank you for leaving us this great review, Barry! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else I can do for you please feel free to pay us another visit. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 13, 2023

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Guys were very nice and knowledgeable. They were quick and gave me a correct time window for the work being done. Snacks/drinks/waiting area is not best I have seen but get the job done More

by BF
Service Price Transparency
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Recommend Dealer
Yes
Apr 14, 2023

Luther Family Buick GMC responded

Thank you for taking the time to write this review. I am pleased to hear that our staff was able to provide an efficient and overall positive experience. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 08, 2023

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Robb Reierson was very friendly and kind. Luther's is a great place to go for service. More

by Heidi
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Recommend Dealer
Yes
Apr 10, 2023

Luther Family Buick GMC responded

Thank you for this amazing review, Heidi! We really appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 06, 2023

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Employee Rating

Rob in the service department always goes above and beyond to ensure that all goes smoothly. More

by Wayne
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Recommend Dealer
Yes

Other Employees Tagged: Jim Jermstad

Apr 06, 2023

Luther Family Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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