Robb Reierson
Robb Reierson at Luther Family Buick GMC

Robb Reierson | Page 77

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

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832 Reviews
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832 Reviews

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832 Reviews of Robb Reierson

October 03, 2018

Dealership Rating
Employee Rating

Excellent work done. Work was done as requested. Everyone was friendly. Would recommend Luther to my friends and family. Labor to install the headlamp seemed high. More

by DKIMYRVIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson, Paul McDonald

Oct 03, 2018

Luther Family Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 29, 2018

Dealership Rating
Employee Rating

Excellent salesman Randy Very friendly customer service. Randy has been the best salesman I have worked with in vehicle sales. This is the 2 pickup I bought from him. After th More

by muehlerh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Emmerich , Todd Brown, Randy Johnk

Oct 01, 2018

Luther Family Buick GMC responded

Thank you so much for taking the time to share your kind words about your experience at Luther Family Buick GMC! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 25, 2018

Dealership Rating
Employee Rating

9/20 service call Everyone there is great. We are long time customers and are always happy w our experience. Great people. Great value. Every time. If you’re not their More

by MARK.MAZAHERI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nathan Loose , Jerry Grosz, Richard Medley, Lin Pratschner, Troy Weist

Sep 26, 2018

Luther Family Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 22, 2018

Dealership Rating
Employee Rating

Horrible After checking in my vehicle it took 1 hour and 20 minutes waiting for the shuttle to the time I got dropped off for work making me 45 minutes late fo More

by 1hour20minutes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 26, 2018

Luther Family Buick GMC responded

Thank you for your feedback. Here at Luther Family Buick GMC, we pride ourselves in customer satisfaction, so it's very disappointing for me to hear about your recent experience with our staff. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 15, 2018

Dealership Rating

Tried to pull one over on me Has truck in for ac issues in may. Was told that the cabin filter wasn't cleaned/replaced as it should have been before going to sales lot. Was told t More

by Jessreyne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 17, 2018

Luther Family Buick GMC responded

I am sorry to hear about your visit. The behavior you described does not align with our team's values, and I would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. Please contact me at your earliest convenience. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 13, 2018

Dealership Rating

Oil change I would definitely recommend Luther Family Buick GMC. I appreciate the great service including the courtesy car ride to and from work and the car wash More

by RNDUBSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2018

Luther Family Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 08, 2018

Dealership Rating
Employee Rating

4 new tires and alignments Dropped car off early. Took a long time to check in but I guess you were short handed so the courtesy driver was nice enough to check me in which was More

by hspoehr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Didn’t get his name but was driving courtesy shuttle 9-7

Sep 10, 2018

Luther Family Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 30, 2018

Dealership Rating
Employee Rating

Can always count on Luther I'm confident in their service to keep my car in tip top running shape. They are very thourough and are very familiar with my car and service it needs More

by JEROMEO1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb is always very personable. Small town service feel.

Aug 31, 2018

Luther Family Buick GMC responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 30, 2018

Dealership Rating
Employee Rating

Thank you for the excellent service! Thank you so much for your excellent service! Everything was done as promised! The extra nice touch was that my car was washed! I very much appreciat More

by DHF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 30, 2018

Luther Family Buick GMC responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 29, 2018

Dealership Rating
Employee Rating

Easy, quick and done right. Always treated friendly, fair and appreciated. I will not take my vehicle any where else even though it is not a brand carried by this dealership. More

by PSHERECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson

Aug 30, 2018

Luther Family Buick GMC responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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