Robb Reierson
Robb Reierson at Luther Family Buick GMC

Robb Reierson | Page 78

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

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832 Reviews
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832 Reviews

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832 Reviews of Robb Reierson

August 26, 2018

Dealership Rating
Employee Rating

Great service . They got us in on Saturday with a drive up when our AC went out. Unfortunately this is my second air conditioning problem with this car in 2 month More

by mereonthego
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 28, 2018

Luther Family Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

Aug 28, 2018

mereonthego responded

I’m thinking that no one actually read this review, because if you had you would’ve noticed that we weren’t happy with the car. There was no mention of that. It seems like a computer generated response based on the first couple of sentences or even words for that matter. How sad personal service and satisfaction from the customer are no longer valued as they were in days past.

August 24, 2018

Dealership Rating

Service They are always very kind They do a great job and I will always go back there. I highly recommend them. You won't be disappointed. More

by ANDERSONTND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 28, 2018

Luther Family Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 24, 2018

Dealership Rating
Employee Rating

Service Knowledgeable employees. Great service everytime we come in. Everyone is very friendly and they care about you and your vehicle. From top to bottom, More

by CBATKINS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 28, 2018

Luther Family Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 23, 2018

Dealership Rating
Employee Rating

Oil Change and Recall This was my first time for service and the work was done well and on time! I will return due to how respectful I was treated by everyone! More

by MCANDERSON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 28, 2018

Luther Family Buick GMC responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 23, 2018

Dealership Rating
Employee Rating

The service was great. Very knowledgeable and proficient! I really appreciated the free complimentary ride back to my place do I didn't have to wait at the Dealership. I would highly recommend this place to p More

by AFSMITH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 28, 2018

Luther Family Buick GMC responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 22, 2018

Dealership Rating
Employee Rating

Always friendly. Just a little concerned cuz the filters they said they were going to take half hour and done in ten mins so did they change them or just charge me for More

by WESTFARGOTHEBEST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 28, 2018

Luther Family Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! We're happy to answer any questions you may have if you'd like to give us a call! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 20, 2018

Dealership Rating
Employee Rating

Wheel liner When I got to my appointment I was not even in the system. They had to find someone to verify I was suppose to be there. Not all the part were there, More

by JASON.GERLACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lindgren

Aug 21, 2018

Luther Family Buick GMC responded

Thank you for taking the time to write this review. We are pleased to hear that Kevin was able to provide an overall positive experience. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 11, 2018

Dealership Rating
Employee Rating

Summary below Although I had to return to the dealership a second time to get the repairs completed a second time. I was satisfied with the way the situation was ha More

by john.7.wright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 14, 2018

Luther Family Buick GMC responded

John, thank you for reviewing your service experience. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. If you need anything else for your vehicle, please let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 08, 2018

Dealership Rating
Employee Rating

Excellent as Always Pleasant employees, excellent customer lounge, fast service. Always get great service and everyone is always good to work with, pricing is always comp More

by BANDKGEB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lindgren

Aug 08, 2018

Luther Family Buick GMC responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 07, 2018

Dealership Rating
Employee Rating

Steve’s review I wouldn’t take my Chevy anywhere else for service. The service is always top notch quality. It’s always done right the first time. More

by STEVELAHREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 08, 2018

Luther Family Buick GMC responded

Hi Steve and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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