Robby Dodd | Page 6

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're thrilled to hear that Rob provided such exceptional service during your visit to Colonial West Chevrolet of Fitchburg. It’s great to know that he went above and beyond, even coming in on his day off to assist you. We truly appreciate your kind words and hope to see you again soon for your next vehicle needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're thrilled to hear that you found the exact truck you were looking for on our website and that your experience with Colonial West Chevrolet of Fitchburg went smoothly, even from a distance. We appreciate your feedback and look forward to serving you again in the future! Enjoy your new truck! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Colonial West Chevrolet of Fitchburg responded

Thank you for choosing Colonial West Chevrolet of Fitchburg and for highlighting our team member, Rob's dedication to customer service. I appreciate your positive feedback and look forward to welcoming you back for your future automotive needs. Safe travels! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Colonial West Chevrolet of Fitchburg responded

Thank you for choosing Colonial West Chevrolet of Fitchburg for your car buying experience! I am thrilled to hear that Robby provided excellent service, making the process smooth and enjoyable for you. Our team is always here to answer any questions and assist you every step of the way. I appreciate your feedback and look forward to seeing you again. Drive safe! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Colonial West Chevrolet of Fitchburg responded

Thank you, Chad, for taking the time to share your positive experience with us at Colonial West Chevrolet of Fitchburg. We are thrilled to hear that our sales representative provided you with exceptional service and helped you get the most value on your trade-in. We truly appreciate your recommendation and look forward to assisting you again in the future. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Colonial West Chevrolet of Fitchburg responded

Thank you, Christie, for sharing your positive experience with Tania and Rob at Colonial West Chevrolet of Fitchburg. We are delighted to hear that they provided exceptional service during your visit, even accommodating your strict timeline and helping with your 7-month-old. We appreciate your feedback and look forward to welcoming you back in the future. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing your feedback, Wally. We appreciate your kind words about our sales staff and customer service. We're disappointed to hear about the issue with the vehicle detailing. We strive for excellence in all aspects of our service and will address this matter internally. Please feel free to contact me directly so we can work towards a resolution together. Thank you for bringing this to my attention. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Colonial West Chevrolet of Fitchburg responded

Thank you so much for this wonderful feedback! We're so glad you came back to see us for your second Chevy Silverado. It's fantastic to know Robby helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Colonial West Chevrolet of Fitchburg responded

Thank you so much for taking the time to share your feedback with us Dale! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Colonial West Chevrolet of Fitchburg responded

Your kind words mean a lot to us. I appreciate your feedback and am happy to hear that Robby and our team were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713