Robert Alanis | Page 14
Used Car Sales Manager
Advantage Chevrolet of Hodgkins
9510 Joliet Rd
Hodgkins, IL 60525
201 Reviews
Write a Review201 Reviews of Robert Alanis
July 12, 2021
This dealership is highly deceptive. Be mindful of this and read your vehicle lease agreement carefully because they will try to charge you more than what it is stated in it. At the end of the lease I went and read your vehicle lease agreement carefully because they will try to charge you more than what it is stated in it. At the end of the lease I went in to purchase the vehicle and they tried to charge me 1k more than what was stated in the lease agreement. Once I became aware of this, I did let them know and they claimed it was a mistake yet they made another 2 “mistakes” in the paperwork in which they increased the amount I had to pay them. Once again, I reviewed the paperwork and let them know and that’s when they finally gave me the correct amount due. Furthermore, they forced me to pay for the certification of the vehicle (something that in not stated anywhere in the lease agreement). Initially they wanted me to pay 1.7k for the certification which I refused to. After arguing my case they reduced that amount to 999.00 and was told that the vehicle would not be sold to me if I didn’t pay that amount. Overall, they lack professionalism and ethics. More
Other Employees Tagged: Fabian Murillo
July 07, 2021
Courteous, professional, just all around awesome service. Will def refer some one to shop at Advantage. Krystal was simply an all around amazing asset. Thanks Will def refer some one to shop at Advantage. Krystal was simply an all around amazing asset. Thanks More
Other Employees Tagged: Krystal Roberts, John Mack, Fabian Murillo , Shawn Bell
July 05, 2021
Everyone was super friendly and accommodating. It made the process effortless. I would highly recommend Advantage Chevrolet to all my friends and family. Best service! Thanks! the process effortless. I would highly recommend Advantage Chevrolet to all my friends and family. Best service! Thanks! More
July 05, 2021
Friendly and polite customer service by Juan Martinez. Will come back in the future for another car purchase. Will come back in the future for another car purchase. More
Other Employees Tagged: Fabian Murillo , Juan Martinez
July 01, 2021
Steve Grenfell and Bobby made it a truly wonderful experience. I appreciate the friendliness and partnership to make the sale and trade-in of my old vehicle a smooth process. I’ll be recommending Adva experience. I appreciate the friendliness and partnership to make the sale and trade-in of my old vehicle a smooth process. I’ll be recommending Advantage to everyone I know! More
Other Employees Tagged: Steve Grenfell - He made it such a wonderful experience!
June 30, 2021
Clean upon entering. Courteous staff. Fair prices on both my trade and purchase. I was able to bring the car home to show my family prior to finalizing the sale which was very helpful my trade and purchase. I was able to bring the car home to show my family prior to finalizing the sale which was very helpful More
Other Employees Tagged: Mike Armstrong , Miguel
June 12, 2021
To whom it may concern:I am writing in regard to the To whom it may concern: I am writing in regard to the fine service I have received from the staff of Advantage Chevrolet during the last few weeks To whom it may concern: I am writing in regard to the fine service I have received from the staff of Advantage Chevrolet during the last few weeks as I worked to understand my end of lease options. Let me say first that I am a centerian and somewhat deaf. But my experience at the show room has been nothing but satisfactory. Salesperson Joshua Miller was very business-like and gracious in explaining the various options open to me. When I returned with my son to keep an appointment with Josh, he reviewed the options and realizing that none of them quite fit our requirements, found a solution compatible with company policy, that fit our needs. A deal was struck. Joshua is a very fine representative of Advantage Chevrolet. Not enough good things can be said about Business Manager Dennis Reilly. Besides his primary job of handling closings, he helps customers on so many ways. I got to know him six years ago when I leased a previous Chevrolet. GM Financial had unintentionally doubled-billed me . I tried through correspondence and phone calls to clear up the matter but could not get satisfaction. So, I went in to see Dennis. In an instant he grasped the situation, placed a phone call to a connection at GM Financial and had my mess cleared up. Dennis is a stalwart in this firm More
Other Employees Tagged: Dennis Reily , Joshua Miller
June 08, 2021
Sales staff are professional and not pushy. Drew is great! Everyone I came into contact with was pleasant and easy to work with. Great place to buy a car! great! Everyone I came into contact with was pleasant and easy to work with. Great place to buy a car! More
Other Employees Tagged: DREW
June 04, 2021
I’ve been buying cars from Advantage Chevy for over 12 years with a total of 21 cars. I have no reason to shop anywhere else. Anytime I have service done, they hook me up with a courtesy car. All the staf years with a total of 21 cars. I have no reason to shop anywhere else. Anytime I have service done, they hook me up with a courtesy car. All the staff is wonderful! More
Other Employees Tagged: Krystal Roberts, Mike Armstrong, John Mack, Dennis Reily , Mike
June 03, 2021
Nice dealership the very very attentive an worked well with me! I recommend you shop for your next car purchase here. Great job guys , I love my car! with me! I recommend you shop for your next car purchase here. Great job guys , I love my car! More
Other Employees Tagged: Fabian Murillo
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