I walked into Archer Volkswagen with an open mind and a
clear mission: to find a safe, comfortable, spacious, and reliable vehicle. The Archer family business truly understands family, safety, and honesty.
clear mission: to find a safe, comfortable, spacious, and reliable vehicle. The Archer family business truly understands family, safety, and honesty. I experienced all of that from the moment I arrived.
From start to finish, my options were clearly laid out. I sat in and explored every vehicle I thought I wanted, but Lee, my sales advisor, ultimately put me in the vehicle he knew I’d love and genuinely needed. His experience, insight, and honesty made this entire process a major plus.
One test drive was all it took! I drove off the lot in the perfect car for me.
I’m incredibly excited to start my journey with my new Volkswagen Atlas Cross Sport. This was hands down the best car buying experience I’ve ever had. At Archer Volkswagen, you feel welcomed, heard, valued, and supported throughout your entire car buying journey.
Five stars, two thumbs up!
Get with Lee, get with Archer, get with Volkswagen. Highly recommend!
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by Briana Garcia
Verified Customer
Verified Customer
Nov 25, 2025 -
Archer Volkswagen responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
The Salesman was very professional, he to time to explain
everything of the car functions.
everything of the car functions.
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by ditonia1
Verified Customer
Verified Customer
Nov 16, 2025 -
Archer Volkswagen responded
Thanks for sharing about your experience with Archer Volkswagen. We appreciate your business and hope to see you again soon!
I have replied to at least 3 reviews and still haven’t
heard from anyone!
heard from anyone!
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by ldsamp
Verified Customer
Verified Customer
Oct 30, 2025 -
Archer Volkswagen responded
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
It was just OK.
It's not that they were rude outright. It's just they kind of acted like they did not care very much. Did not make me feel like they were happy about
It's not that they were rude outright. It's just they kind of acted like they did not care very much. Did not make me feel like they were happy about their jobs or helping me. Probably would not go back.
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by gthazen
Verified Customer
Verified Customer
Service Price Transparency
Sep 16, 2025 -
Archer Volkswagen responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
very good and professional .
Jin was the best he cares about the customer and the vehicle always .Highly recommend this place
Jin was the best he cares about the customer and the vehicle always .Highly recommend this place
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by HB9641
Verified Customer
Verified Customer
Service Price Transparency
Sep 13, 2025 -
Archer Volkswagen responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Archer Volkswagen.
This is my second new car purchase at Archer VW (the
first back in 2013) Both times, I was treated with courtesy and promptness. Good communication. Everyone is really friendly. And I enjoyed the more p
first back in 2013) Both times, I was treated with courtesy and promptness. Good communication. Everyone is really friendly. And I enjoyed the more personalized ‘touch’ of a smaller dealership.
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by AngH
Verified Customer
Verified Customer
Other Employees Tagged:
Patrick Hayes
, Lee Rathburn(Sales, 5 stars);
Sep 05, 2025 -
Archer Volkswagen responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
My experience was good.
Communication was good. Services was good. My wait was a little longer than expected. But, it was worth the.
Communication was good. Services was good. My wait was a little longer than expected. But, it was worth the.
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by RMWHITE0921
Verified Customer
Verified Customer
Service Price Transparency
Sep 03, 2025 -
Archer Volkswagen responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Archer Volkswagen.
Service manager was very helpful and professional.
My car had lots of issues but they fixed it.
My car had lots of issues but they fixed it.
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by AUSTINONYEMUWA
Verified Customer
Verified Customer
Service Price Transparency
Aug 28, 2025 -
Archer Volkswagen responded
Thank you, Austin, for your business and for taking the time to write this review. We're pleased to hear that our team was able to serve you and demonstrate our commitment to excellent service. If there is anything we can assist you with in the future, please let us know.
The service department shocked me and you can review the
text I sent earlier today to explain my dissatisfaction.
text I sent earlier today to explain my dissatisfaction.
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by DREAMHOMES22
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Service department
Aug 31, 2025 -
Archer Volkswagen responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out.