Robert Fellows | Page 11

I had a great experience with Rodney G. and Nick K., who helped me navigate my way out of my lease a bit early and into exactly the XC90 I wanted. They even helped me with a tire and wheel warranty that is helped me navigate my way out of my lease a bit early and into exactly the XC90 I wanted. They even helped me with a tire and wheel warranty that is a MUST HAVE for me working on the road in Chicago. This is my third car in a row from Volvo Oak Park, and it probably won't be the last-- they make it too easy! More

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Rob was great! He took me in last minute, communicated with me and worked hand in hand with my insurance. Thank you for the assistance and great customer service. with me and worked hand in hand with my insurance. Thank you for the assistance and great customer service. More

by JPEREZFR Verified Customer Verified Customer

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Both of my service advisers were extremely helpful. All the work was completed as promised, and I was able to use the loaner car while my car was in service the work was completed as promised, and I was able to use the loaner car while my car was in service More

by DAMIRMIT Verified Customer Verified Customer

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Quick, friendly intake of my car. Kept me in the loop regarding status. Well done. I will seriously consider this dealership for my future auto repairs regarding status. Well done. I will seriously consider this dealership for my future auto repairs More

by CHGOJJ Verified Customer Verified Customer

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Marc Kubil is the absolute best service manager there is. I purchased my Volvo S40 in 2010 and never have I ever been disappointed. Thank you! I purchased my Volvo S40 in 2010 and never have I ever been disappointed. Thank you! More

by SOUTH_CHI75 Verified Customer Verified Customer

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My visit was quick and i got in right at my scheduled time. Robert was clear in his communication with updates of what was going on. time. Robert was clear in his communication with updates of what was going on. More

by KCOOK2 Verified Customer Verified Customer

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Service is always exceptional! I called on a Friday and was able to get an appointment for Saturday afternoon. When I arrived, Robert greeted me in friendly nature, as always! I love the service receive was able to get an appointment for Saturday afternoon. When I arrived, Robert greeted me in friendly nature, as always! I love the service receive from this dealer. More

by LinMarie Verified Customer Verified Customer

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The Service Department is excellent. I worked with Marc and Robert this time and both really get excellent service!! They kept me informed about what was needed and when the car would be done. and Robert this time and both really get excellent service!! They kept me informed about what was needed and when the car would be done. More

by Ted Verified Customer Verified Customer

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I was very pleased recently when parts for two recalls showed up overnight just in time for my appointment. My mystery tire issue was investigated, oil changed, and the car was returned to me PRE-PANDEMIC showed up overnight just in time for my appointment. My mystery tire issue was investigated, oil changed, and the car was returned to me PRE-PANDEMIC CLEAN! I couldn’t stop thanking the porter. More

by LAURAGREILLY Verified Customer Verified Customer

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Good service and good product.Love this dealership,I Good service and good product. Love this dealership, I had a problem with my sunroof where the motor died. They wiggly identified it and once the p Good service and good product. Love this dealership, I had a problem with my sunroof where the motor died. They wiggly identified it and once the part arrived scheduled around my convenience and fixed it very efficiently. More

by VENNY22 Verified Customer Verified Customer

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