Robert Gutshall | Page 2

Great, no hassle service performed in the time estimated. Simple, fast and accurate. I trust them to do the work on my car. Simple, fast and accurate. I trust them to do the work on my car. More

by S6WIRED Verified Customer Verified Customer

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I typically do not prefer to take my car to dealerships but since I have extended service and warranty coverage, i've been taking my car in. The service people i've interacted with have been very helpful. but since I have extended service and warranty coverage, i've been taking my car in. The service people i've interacted with have been very helpful. More

by ALDE.RAY Verified Customer Verified Customer

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Great service and helpful team made the experience. I appreciate the efforts to keep me informed on the progress I appreciate the efforts to keep me informed on the progress More

by badudgeon Verified Customer Verified Customer

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They were great took the car right in got it back sooner than I expected all washed and vacuumed, for less than I expected than I expected all washed and vacuumed, for less than I expected More

by DAVEWANAMAKER Verified Customer Verified Customer

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With the several emails sent for a service appointment, follow-up on confirming the appointment, checking to see how the appointment was, and even a one-page copy of the receipt sent by email (with no deta follow-up on confirming the appointment, checking to see how the appointment was, and even a one-page copy of the receipt sent by email (with no detail at all), why not automatically follow with an email copy of the full service receipt. That would be very helpful, as many people save things electronically these days (or want paper and a PDF). I always have to ask for one later or scan it myself. I couldn't find a way to access it on the website either, which would be fine, I'd be glad to pull a copy that way myself. Thank you! All else was great. More

by sylviadoyle99 Verified Customer Verified Customer

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An overall great experience, fantastic customer service and knowledgeable technicians who work fast and are very helpful. and knowledgeable technicians who work fast and are very helpful. More

by kylesauer Verified Customer Verified Customer

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Niello Acura is the best dealership I've been to. The staff there are so friendly and always help me prioritize any recommended repairs after sending me videos and photos of anything they find on the The staff there are so friendly and always help me prioritize any recommended repairs after sending me videos and photos of anything they find on the inspection. Robert is the best! More

by ACARR7 Verified Customer Verified Customer

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It was a great experience at the dealership. Everyone I spoke with was very helpful. Thanks !! Everyone I spoke with was very helpful. Thanks !! More

by rajjanjua12 Verified Customer Verified Customer

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The Best Dealership I've ever experienced! ! Great Service, Knowledgeable and Courteous Employees!! Love their Waiting areas, Great Coffee and Treats Too!! And Above All, GM Jimmy is Truly Outs ! Great Service, Knowledgeable and Courteous Employees!! Love their Waiting areas, Great Coffee and Treats Too!! And Above All, GM Jimmy is Truly Outstanding and a People Person!! PS: My Acura TLX Loves Niello Acura Too!! "Five *****!!" Thanks, Mel More

by melkino Verified Customer Verified Customer

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There was some confusion about which repairs my car needed. Nonetheless, Robert Gutshall was professional, upfront, and able to clear up the discrepancy. I appreciate that he also ensured there were no needed. Nonetheless, Robert Gutshall was professional, upfront, and able to clear up the discrepancy. I appreciate that he also ensured there were no overcharges for unnecessary repairs. I also want to commend the people who helped me with the loaner car - Bryan and Amy (I hope I got the name right). More

by Nav Athwal Verified Customer Verified Customer

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