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Robert Heinsohn
Robert Heinsohn at Delray Buick GMC

Robert Heinsohn | Page 10

Service Advisor

Delray Buick GMC

2400 South Federal Highway
Delray Beach, FL 33483

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4.5
196 Reviews
4.5

196 Reviews

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196 Reviews of Robert Heinsohn

July 15, 2023

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Employee Rating

Upon my arrival, I experience, courteous, quick, and efficient personnel. The lounge area clean and accommodating. More

by Lwatson196973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 20, 2023

Delray Buick GMC responded

Thank you for the positive review! We're glad to hear that our team at Delray Buick GMC provided you with courteous and efficient service. We strive to create a clean and comfortable environment for all of our customers. Have a great day!

July 14, 2023

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Employee Rating

Always a pleasure to deal with delrey buick the best service..will aways come back More

by J42099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vanessa De Leon, Jordan Schear, Shayam Basant, Frank Castagna, Kevin Connolly, Michail Diduch, Scott Bartsch , Mark Ricciardi, Alan Senhoreti, Ralph

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Jul 20, 2023

Delray Buick GMC responded

We are honored to receive such a high recommendation from you. All of us at Delray Buick GMC appreciate your support, and we’re glad to hear that our team delivers the best service. Safe travels until next time!

July 10, 2023

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Employee Rating

The car we have leased is a complete disaster. It has been 2 time at TS for same issue in only 6 months leasing. The Car Quality is so poor. The Service people is excellent attitude but the brand More

by IVAN.BENITEZQUINTERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Frank Castagna, Michail Diduch, Scott Bartsch

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Jul 13, 2023

Delray Buick GMC responded

Ivan, I'm sorry to hear about the issues you've been experiencing with your leased car, but I'm glad to hear that our service team has provided you with a great attitude during your visits. I would like to personally assist you with this matter, so please reach out to me at your earliest convenience. Thank you, Ralph Nahmod Service Manager (561) 278-3217

July 08, 2023

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Thank you again for your help Robert. I will not take my Denali anywhere else. More

by CBELLUCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 14, 2023

Delray Buick GMC responded

Your loyalty and support mean the world to us. We take so much pride in the fact that you have continued to trust us with your vehicle needs. If there’s ever anything the Delray Buick GMC team can do to help you, please don’t hesitate to ask!

July 08, 2023

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Employee Rating

The service they provide was excellent! The staff was very friendly and knowledgeable! I love coming here to buy our vehicles. Highly recommend. More

by NKRYSTYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Williams, Frank Castagna, Michail Diduch, Pat Frenna, Scott Bartsch , Gregory Budd, Michael Magyar

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Jul 14, 2023

Delray Buick GMC responded

Thank you for the great review, Nkrystyan! We're so glad to hear that our friendly and knowledgeable staff made your experience at Delray Buick GMC excellent. We appreciate your recommendation and look forward to serving you again in the future!

July 03, 2023

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Employee Rating

Dealship great. Good mechanical work. Just thought the rate for the checkup was extremely high. More

by ENID27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Castagna, Pat Frenna

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Jul 10, 2023

Delray Buick GMC responded

We appreciate you choosing Delray Buick GMC and for sharing this feedback with us, ENID27. We strive to deliver top-notch service every time and are glad we could make servicing your vehicle as easy as possible. We would be happy to discuss any questions that you may have in greater detail.

Jul 11, 2023

ENID27 responded

I told several e mails that I received that I was happy with all those people working. The only thing that I thought was really high was your rates for the service. There was no parts replaced. Your service rates were off kilter. Enid I will still recommend you. I am a Buick client in Framingham, Mass, and here beginning with Ralph Buick.

June 28, 2023

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Employee Rating

Robert has been our maintenance rep since our purchase. We are extremely confident in his recommendations and managing our plan maintenance. More

by EASLAWMAN
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Michael Magyar

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Jul 12, 2023

Delray Buick GMC responded

Thank you for the positive review! We're glad to hear that Robert has been providing excellent service and taking care of your maintenance needs. Your confidence in us means a lot, and we appreciate your support. Have a great day!

June 28, 2023

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Employee Rating

Robert is a Great Service advisor and the coffee and tunes in waiting room are great as well. More

by roneill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 12, 2023

Delray Buick GMC responded

Thank you for stopping by to leave a review for our dealership! We're happy that we delivered great customer service and helped you feel comfortable throughout your stay. This is the kind of thing we love to hear from customers, so thank you for sharing!

June 24, 2023

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Employee Rating

I was late for my appointment and it was getting to be the technician lunch hour. Bob made arrangements for me to still get my oil change through the lunch hour. More

by RCPHELPSSR
Service Price Transparency
Recommend Dealer
Yes
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Jul 12, 2023

Delray Buick GMC responded

We're so glad to hear that Bob at Delray Buick GMC was able to accommodate you and still get your oil changed. Thanks for taking the time to leave us a great review! Drive safely!

June 15, 2023

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Employee Rating

The best and the most amazing people kind and caring people the service dept is amazing More

by MASSARELLi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 20, 2023

Delray Buick GMC responded

Thank you for this amazing review! We’ll share this with our team to let them know what an impression they left on you. Thanks again from all of us at Delray Buick GMC.

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