Robert Hepner | Page 24
Ford Business Manager
Carman Ford Lincoln
193 S DuPont Highway
New Castle, DE 19720
Over 25 years in the automotive industry. I care about my clients and what to make their experience the best they have ever had. I served my country for 9 years in the Navy and I am very proud to have served. I have 6 kids and 8 grandkids and a wonderful Wife (Sol) that I love dearly. Love to fish and spend time with the family are two of my favorite things to do.
Read moreDealership Experience
13 yrs, 8 mos
295 Reviews
Write a Review295 Reviews of Robert Hepner
February 01, 2016
Courteous and Caring Employees with lots of patience! I couldn't have gotten better service anywhere else. Patience was the big factor here with me. Thank you again for everyone's help. Thanks!!! I couldn't have gotten better service anywhere else. Patience was the big factor here with me. Thank you again for everyone's help. Thanks!!! More
Other Employees Tagged: Greg Grimaldi , Mike Sipala, Anyone else who helped us.
February 01, 2016
Friendly Atmosphere... Courteous and Caring Employees My entire family shops at Carman Lincoln/Ford for all our cars. I would venture to say that we have been purchasing cars with Carman for over 20 My entire family shops at Carman Lincoln/Ford for all our cars. I would venture to say that we have been purchasing cars with Carman for over 20 years and for good reason. The price is always right and fits all of our budgets; while clarity of any and all information, during the entire process is always present. All questions are answered thoroughly and professionally whether we are leasing a vehicle or buying one. Joe Giacchino, Greg Grimaldi, Todd Brabender and Rob Hepner are what would be called an awesome "Dream Team" to deal with. From excellent customer service to unsurpassed product knowledge in all areas of the deal... these are the gentlemen to see! Thank you for such a quick and easy drop off of my old lease and pick up of my new beautiful Ford Edge. Kudos gentlemen! More
Other Employees Tagged: Todd Brabender, Greg Grimaldi, Joe Giacchino
January 16, 2016
As always I had a great experience at Carman Ford. I have been dealing with Carman Ford for over 20 years.The sales and service department have been great.Greg Gramaldi went way out of his way to get m I have been dealing with Carman Ford for over 20 years.The sales and service department have been great.Greg Gramaldi went way out of his way to get me a vehicle that fit my needs.( no pressure.Steve Hudson in the service Department has went way out of his way to see that my vehicles were repaired properly repaired and given a through explanation of what needed to be done.With employees. Like them I wouldn't go any other dealer . More
Other Employees Tagged: Greg Grimaldi
January 16, 2016
Jabar Wilson the dealer to work with! He is committed to making your car buying experience a great client experience! Trustworthy, honest, relatable - great salesman. When I first arr He is committed to making your car buying experience a great client experience! Trustworthy, honest, relatable - great salesman. When I first arrived I had a specific make and year in mind. After further review I found the price too high to move forward. I continued to look at SUVs at other dealerships and through sheer tenaciousness Jabar located the car that met all my needs and was in the price range I wanted. He did a great job and I would not have purchased at Carman without his support. More
Other Employees Tagged: Todd Brabender , Jabar Wilson
January 13, 2016
Leasing a new vehicle I have leased a vehicle several times from Carman. As usual the staff was very accommodating and helpful. A new car was shown and accepted and proce I have leased a vehicle several times from Carman. As usual the staff was very accommodating and helpful. A new car was shown and accepted and process was completed in a timely manner. Nick was very helpful with new accessories and set up. It was very much appreciated. More
Other Employees Tagged: Todd Brabender , Nick Messer
December 09, 2015
Super Duty Satisfaction I went in knowing what I wanted and what I was willing to pay. After just a short time I left in my new truck. Greg went beyond what could be expecte I went in knowing what I wanted and what I was willing to pay. After just a short time I left in my new truck. Greg went beyond what could be expected from a salesman and everyone was kind and professional. Other dealerships could learn from these guys. Thank You everyone at Carman. Keep on Truckin More
Other Employees Tagged: Todd Brabender, Greg Grimaldi , Bob Karan
November 30, 2015
Turned the lights on I have been a CARMAN Lincoln customer for over 15 years now. During that time I have met many knowledgeable and helpful employees at the dealership, I have been a CARMAN Lincoln customer for over 15 years now. During that time I have met many knowledgeable and helpful employees at the dealership, but none more so than Dan Shine and Frank Azan. When I dropped by the dealership a couple of months ago, I really wasn't sure what I was looking for . Both Dan and Frank were extremely helpful in getting me from a state of confusion to a final decision without ever pushing me. They made it clear that their only concern was that I end with the car that I want, no matter how much time it took. Bob Hepner also took the time to answer all of my questions on financing. No doubt, I will be back again. More
Other Employees Tagged: Dan Shine, Frank Azan
November 28, 2015
New car One of the dealer experience I had in a long time. Zach was very helpful & not pushy at all. I will bring a friend or family member there for there n One of the dealer experience I had in a long time. Zach was very helpful & not pushy at all. I will bring a friend or family member there for there next car. More
Other Employees Tagged: Todd Brabender , Greg Rostick, Zach Lopes sales
November 22, 2015
Absolute Satisfaction My Better half and I. Marian Johnson and Charles S. Cadogan Sr had the pleasure of Your Sales Rep Joseph Giacchino, and Robert Hepner. We are VERY SA My Better half and I. Marian Johnson and Charles S. Cadogan Sr had the pleasure of Your Sales Rep Joseph Giacchino, and Robert Hepner. We are VERY SATISFIED and happy with our car, and the way in-which we were treated. More
Other Employees Tagged: Joe Giacchino
November 18, 2015
Was suprised Was very pleased with the dealership especially the salesperson John Brooking!! Excellent experience John and Todd were so helpful and patient. They m Was very pleased with the dealership especially the salesperson John Brooking!! Excellent experience John and Todd were so helpful and patient. They made my son so very happy More
Other Employees Tagged: Todd Brabender , John Brooking

