Robert Hepner | Page 23

Our experience Brad and Todd, Chris and I would like to thank all of you for an enjoyable car leasing experience. i have already recommended your dealership to some Brad and Todd, Chris and I would like to thank all of you for an enjoyable car leasing experience. i have already recommended your dealership to some people at my office. Brad, you were a pleasure to work with and we wish you all the luck moving forward. More

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Great communication Worked with this group for a certified pre owned vehicle online. Went in and great people. Jabar was easy to work with, super friendly and worked with Worked with this group for a certified pre owned vehicle online. Went in and great people. Jabar was easy to work with, super friendly and worked with me to get an awesome deal. No one was pushy and everyone was helpful. More

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best deal ever bought used car at very great discount price best deal ever I was able to buy after getting the best deal it was great with employees at CARMAN Nick Messer was very helpful and he professio best deal ever I was able to buy after getting the best deal it was great with employees at CARMAN Nick Messer was very helpful and he professional he was excellent he immediately closed the deal with fair price and robert hepner was happy to see us and gave a great service easy and smooth he is good the atmosphere of all the employees and the company was great and good enjoyable to be with More

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Our Awesome Experience My husband and I had an awesome experience at Carman Ford. Not only did we leave with the car we wanted, we received excellent service from the time My husband and I had an awesome experience at Carman Ford. Not only did we leave with the car we wanted, we received excellent service from the time we entered the front door. Joseph Giacchino met and greeted us while opening the front door and then served us with the utmost professionalism. He knew his job, made us feel welcome and wanted as a customer. He thanked us for our business. Todd Brabender and Dan Miller (the finance managers) greeted us and assured us they could work our deal, and did so quickly, staying well within all of our financial limits. They too were very professional. Mr. Robert Hepner prepared the paperwork quickly and with ease. He was professional and yet engaged us in funny conversations, as he did his job. All of our information on the paperwork was correct. This was the easiest and quickest process I ever remember receiving at a car dealership. Lastly, I called the next day to obtain a missing item and the receptionist Laurie was just as pleasant and professional as the rest of the sales team. Our salesman Joseph promptly returned my call informing me that he completed my request. Great customer service! This car dealership was awesome!! Thank you Carman Ford team. I'm sending you another customer tonight. :) More

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Excellent Working with Joe! I purchased two vehicles from Joe within a short period of time. I didn't plan it that way, but he made the process easy for me each time. I got in I purchased two vehicles from Joe within a short period of time. I didn't plan it that way, but he made the process easy for me each time. I got in and out in the short period of time with no hassle & no stress. I would recommend him highly to family and friends. Truly a pleasure to work with! More

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No arguing with Sales Professional I returned to see Greg Grimaldi as he handled my two prior dealings with Carman group. No matter how busy the dealership is Greg makes me feel importa I returned to see Greg Grimaldi as he handled my two prior dealings with Carman group. No matter how busy the dealership is Greg makes me feel important. He addressed all my queries. Robert as manager did a solid job explaining the additional warranty but with a great product like fusion titanium, no need to strong sell after I said no thanks. Not annoying but dropping price to Han POS add'l warranty was not pleasant. More

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Pleasant on the surface Everyone seemed eager to help the two women who came into the dealership. I was happy at first but a series of problems and a defective vehicle have l Everyone seemed eager to help the two women who came into the dealership. I was happy at first but a series of problems and a defective vehicle have left me bereft. More

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Great buying experience! We test drove two vehicles and I really liked our sales associate. He was very knowledgeable, not pushy, and most importantly, talked to me AND my hu We test drove two vehicles and I really liked our sales associate. He was very knowledgeable, not pushy, and most importantly, talked to me AND my husband. This was very important to me. We worked with another dealership where the sales associate only talked to my husband and did not even acknowledge me - even though the car was for me! Everything went pretty smooth - no complaints! More

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Super Salesmanship! It is my pleasure to write a review for Carman Ford and Gregg Grimaldi. Gregg did an outstanding job providing us with all the information on the vehi It is my pleasure to write a review for Carman Ford and Gregg Grimaldi. Gregg did an outstanding job providing us with all the information on the vehicle and test driving the vehicle. He was just super, a nice guy, easy to talk to and absolutely no monkey business. I appreciate a man who represents himself and his business with honesty and integrity. Good work Gregg.Bob did a great job with our financing and we are really happy with the overall deal. These guys stayed late on a Sunday to take care of us and I really appreciated the extra effort. Overall Great Experience. Regards, Brian C. Martinenza Sr. More

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The old days of dealing with car salesman are gone!!!!! The dreaded days of buying a new car ranked up there with going to the dentist. The sales team at Carman changed all that . I requested a price on a v The dreaded days of buying a new car ranked up there with going to the dentist. The sales team at Carman changed all that . I requested a price on a vehicle online and received a response in minutes. All negotiations and finance was done thru email as I was still used to the old style car salesman with their bait and switch tactics and I was going to have it on paper!!! I didn't let my guard down for old style sales tricks till I pulled our new Escape into our driveway. I feel I did them a disservice by thinking ever time they said something one of the old games would be played . Our next new car will also be from Carman More

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