Robert Hepner | Page 25

Our experience with Carman Ford We knew what we wanted which was the Ford Escape and we told Greg Grimaldi (Sales Consultant) what options we wanted and he help us find the right Esc We knew what we wanted which was the Ford Escape and we told Greg Grimaldi (Sales Consultant) what options we wanted and he help us find the right Escape. We drove him a little crazy with what color we wanted and he told us that he wanted us to be happy and get what we wanted and there was no problem. He was recommend to us by our daughter and she was right about his experience and willingness to help us to get the vehicle we wanted. We would highly recommend Carmen Ford to all our friends and family and especially Greg Grimaldi because he went above and beyond to help us. Everyone at this dealership was very friendly and willing to help. Thank all for helping us get our new Ford Escape and we love the color. More

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Excellent!! Very Friendly and helpful!! We are happy repeat customers, we were treated with kindness and understood what we wanted to do and buy. Greg Grimaldi was very friendly, helpful, a We are happy repeat customers, we were treated with kindness and understood what we wanted to do and buy. Greg Grimaldi was very friendly, helpful, and not a pressure salesman. From the moment we walked in the door and Bob Karan with his friendliness, to Greg and Mike Sipala finding the vehicle for us. Thank you to Robert Hepner for his kindness doing all the paperwork that he has to do as well. SUPER people!! If I could rate higher than a five we would!! More

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My first experience at Carman Ford. My husband and I were very pleased with the staff, selection of cars and the prices. The staff was courteous and helpful. The selection of vehicles My husband and I were very pleased with the staff, selection of cars and the prices. The staff was courteous and helpful. The selection of vehicles was great and they offered to search for anything that you wanted that was not available on their lot. The prices were fair and affordable. More

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The Ultimate Professional Car Buying Experience From the moment I walked in the door until the day I closed on the sale, I was treated courteously and with the highest level of professionalism. From the moment I walked in the door until the day I closed on the sale, I was treated courteously and with the highest level of professionalism. More

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Best Day Ever I went to Carman and came home with the car of my dreams.My white Ford Fusion looks awesome in my driveway.Nick was great at answering all of my quest I went to Carman and came home with the car of my dreams.My white Ford Fusion looks awesome in my driveway.Nick was great at answering all of my questions.Thank you !!! More

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New Lease Traded in my 2013 Explorer for a 2016 Explorer. Staff was friendly, courteous and knowledgeable. As this was my first time leasing, they took the ti Traded in my 2013 Explorer for a 2016 Explorer. Staff was friendly, courteous and knowledgeable. As this was my first time leasing, they took the time to answer all of my questions to my satisfaction. More

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Happy Repeat Customers! This was the sixth car we purchased from Carman Ford, so obviously they are doing something right! We consider ourselves well informed consumers and c This was the sixth car we purchased from Carman Ford, so obviously they are doing something right! We consider ourselves well informed consumers and can be tough negotiators, but they are always patient and willing to work with us until we are satisfied. We've dealt with Greg Grimaldi and Todd Brabender on several car purchases and they're always a pleasure to work with. More

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Great experience. I came in recently and purchased a pre-owned 2012 Edge. John Brooking did an outstanding job through the entire process. He was patient in answering a I came in recently and purchased a pre-owned 2012 Edge. John Brooking did an outstanding job through the entire process. He was patient in answering all of my questions and he was very knowledgable about the vehicle and the financing process. I was in and out of the dealership in less than 3 hours. This was my second purchase from Carman and I will come back again in the future! More

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Outstanding service provided by Christopher Broussea Chris Broussea was awsome, I wanted to buy from your dealership because of him! My husband took a test drive with Chris, they talked, and Chris gave Chris Broussea was awsome, I wanted to buy from your dealership because of him! My husband took a test drive with Chris, they talked, and Chris gave him his contact information. It was effortless and hassle free. A few days later we received a hand written note from Chris. YES, a handwritten note! He thanked my husband for taking the time to take a test drive with him, and contact him if we needed further information. How many people would take the time to hand write something in today's world! I don't know of anyone but Chris! Right away I knew I wanted to do business with him. We called Chris, setup an appointment, told him what we were interested in purchasing, ordered our truck that day. Chris was in contact with us throughout the whole process. We were delighted when we got a call from Chris letting us know that our truck arrived earlier than expected. He is the most honest sales person I have ever met! He made sure that all our needs and questions were addressed immediately. Chris is a real asset to your dealership! I hope he is recoginzed for going the extra mile and providing excellent customer service. We received excellent treatment and a pleasant truck-buying experience from Chris and could not be happier! More

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SUV Purchase After looking at a number of different vehicles throughout the Wilmington/New Castle area, we found what we were looking for at Carman Ford Lincoln. After looking at a number of different vehicles throughout the Wilmington/New Castle area, we found what we were looking for at Carman Ford Lincoln. Doug was very friendly and helpful in locating a vehicle that we liked and in helping us make a decision on what model to buy from many that were on the lot. Everyone we dealt with was courteous and helpful. No hard sales pressure made it easy to negotiate a good price on the car and one we are happy with. I would recommend doing business with the Carman folks and the quality and variety of cars is very impressive. More

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