Robert Hepner | Page 28
Ford Business Manager
Carman Ford Lincoln
193 S DuPont Highway
New Castle, DE 19720
Over 25 years in the automotive industry. I care about my clients and what to make their experience the best they have ever had. I served my country for 9 years in the Navy and I am very proud to have served. I have 6 kids and 8 grandkids and a wonderful Wife (Sol) that I love dearly. Love to fish and spend time with the family are two of my favorite things to do.
Read moreDealership Experience
13 yrs, 10 mos
300 Reviews
Write a Review300 Reviews of Robert Hepner
May 26, 2015
Very Positive Purchase We purchased a Ford Certified Pre-owned Ford Edge on May 21. We dealt with Greg Grimaldi again. We purchased a new F150 five years ago from Greg. He i We purchased a Ford Certified Pre-owned Ford Edge on May 21. We dealt with Greg Grimaldi again. We purchased a new F150 five years ago from Greg. He is a very friendly, no pressure salesman. We have never dealt with such a nice car salesperson as Greg is. All of the people that were involved with this deal were very friendly & accommodating. I would highly recommend Carman Autogroup for your next auto purchase. Visit the showroom and ask for Greg Grimaldi. More
Other Employees Tagged: Greg Grimaldi , Mike Sipala
May 22, 2015
awesome I was happy with my visit yesterday thanks to Greg Carraway and Robert Hepner.I did purchase a car and it is the startofmy beginning also they really I was happy with my visit yesterday thanks to Greg Carraway and Robert Hepner.I did purchase a car and it is the startofmy beginning also they really looked out for me and my being. Thanks guys More
Other Employees Tagged: Greg Grimaldi, Frank Azan
April 07, 2015
Excellent experience! I really enjoyed this car buying experience. No pressure at all. Austin was very knowledgeable and also friendly. He helped me to find the car I nee I really enjoyed this car buying experience. No pressure at all. Austin was very knowledgeable and also friendly. He helped me to find the car I needed. The experience with the finance person was the best I've had so far. He presented and explained the different options and again with no pressure at all. More
April 03, 2015
"Impressed" "Great dealership to work with" Andrea was a pleasure to work with during are purchase of a 2012 ford escape. I would recommend this dealership.THANK "Great dealership to work with" Andrea was a pleasure to work with during are purchase of a 2012 ford escape. I would recommend this dealership.THANKS More
February 28, 2015
2015 Navigator Had a great experience with Dan and Robert purchasing a 2015 Navigator L. Ordered the vehicle and got everything we wanted fitting a targeted price. Had a great experience with Dan and Robert purchasing a 2015 Navigator L. Ordered the vehicle and got everything we wanted fitting a targeted price. More
Other Employees Tagged: Dan Shine
February 07, 2015
first ford experience Although we did not have intentions of buying a car on a Friday night, that is exactly what happened because we were dealing with knowledgable, kind a Although we did not have intentions of buying a car on a Friday night, that is exactly what happened because we were dealing with knowledgable, kind and a no hassle group. Buying a car is always stressful, but our experience at Carman was actually fun. Austin and Todd, the general sales manager, were very patient and helped us get into the car we needed. We even got a follow up call from Austin the next day thanking us for our business and to remind us we can always stop by if we should have any questions about "My Ford Touch." All around, a pleasant experience. More
Other Employees Tagged: Larry Giacchino, Todd Brabender
January 25, 2015
Carman rules For individual attention and the utmost in courtesy, Carman Ford Lincoln personnel are spectacular! The Carman team work together to make the overall For individual attention and the utmost in courtesy, Carman Ford Lincoln personnel are spectacular! The Carman team work together to make the overall selection, demo ride, and purchase experience as short and pleasant as possible. More
Other Employees Tagged: Larry Giacchino, Frank Azan , Scott Henning
January 10, 2015
A Great Experience! We were treated great from the start. Never felt any high pressure. Best experience ever in purchasing a new car. The salesman was very knowledgeab We were treated great from the start. Never felt any high pressure. Best experience ever in purchasing a new car. The salesman was very knowledgeable and friendly. I felt he went out of his way to get us in a vehicle that was exactly what we wanted. We will definitely be repeat customers. The Business Manager Robert Hepner was just as friendly and helpful as John was. More
Other Employees Tagged: John Brooking
December 31, 2014
No Stress Car Purchasing Experience One of the best experiences we've had, great buy experience. We visit several other dealers but Mike Krul made a big difference in our decision to bu One of the best experiences we've had, great buy experience. We visit several other dealers but Mike Krul made a big difference in our decision to buy a C-Max Hybrid at Carman. He was very professional with NO pressure at all and extremely helpful to explain all the features in the car. Another helpful person was Robert Hepner in the finance who was particularly friendly. It was a pleasure doing business with Carman and definitely I will come again to buy a new or used car in the future. More
November 24, 2014
Great experience at Carman Ford Lincoln I recently purchased the new 2015 Lincoln MXC from Carman Ford Lincoln during their Black Friday Thanksgiving Sale. This was my first car buying expe I recently purchased the new 2015 Lincoln MXC from Carman Ford Lincoln during their Black Friday Thanksgiving Sale. This was my first car buying experience and the team at Carman Ford Lincoln could not have made it any better. Prior to driving up to this dealership, I spent several hours at other dealerships being hounded by sales reps who did not know much about the cars they were selling. Lucio, the consultant who took me on the test drive, knew everything about the MXCs and helped recommend what features he thought were/were not necessary. When making my decision to purchase, I felt educated rather than pressured. I also extend many thanks to the folks who stayed almost 2 hours after closing time to help finish the paperwork and give me an orientation lesson on the car’s features (they invited me back for a longer lesson, too, once I’ve had a chance to drive the car for a few days). Couldn’t be happier. More
Other Employees Tagged: Dan Shine, Frank Azan

