Robert Hepner | Page 28

Great people The people was great they did everything to get me in the truck that I wanted Thanks again for all your hard work. Keep up the good work. The people was great they did everything to get me in the truck that I wanted Thanks again for all your hard work. Keep up the good work. More

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Total Satisfaction. Great people. Great price, great car! Lucio Villena-Lanzi and Frank Azan were instrumental in providing Outstanding Customer Service. They "Went the Extra Mile" to satisfy my search for a Lucio Villena-Lanzi and Frank Azan were instrumental in providing Outstanding Customer Service. They "Went the Extra Mile" to satisfy my search for a Certified Pre-Owned Mustang convertible that I LOVE. Great job, guys, you made it happen! This was my second great Pre-Owned vehicle I bought from Carman. Great people. Great cars. I would recommend this dealership to anyone in search of a fantastic deal on a new or used Ford or Lincoln. -Rich M. More

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My New MKC Love this car already and I have only driven 50 miles. Handles cleanly, corners very well, comfortable ride. Beautiful interior and exterior. Reall Love this car already and I have only driven 50 miles. Handles cleanly, corners very well, comfortable ride. Beautiful interior and exterior. Really love the voice activated navigation. More

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Outstanding Experience This was without a doubt the best car buying experience we've ever encountered. I can't think of anything else that the folks at Carman Lincoln could This was without a doubt the best car buying experience we've ever encountered. I can't think of anything else that the folks at Carman Lincoln could have done for us. Their friendliness and individual expertise made the entire process hassle free. They made themselves aware of our situation and what our goals and needs were in going forward. They offered up a deal that far exceeded our best expectations and tailored a deal that fit us perfectly. We were truly amazed at the way they put us into a brand new Lincoln MKC. This is our second Lincoln from Carman and there was a good reason we came back. They can certainly count on future repeat business from us. I would like to specifically acknowledge the folks that made this all possible and a special thank you to them: Doug Walton our salesman, Frank Azan and Todd Brabender who helped get everything done and Bob Hepner in Finance who took care of all the necessary paperwork. Too bad they only rank with 5-Stars because as far as we're concerned you earned everyone plus much much more. An outstanding team put is in an outstanding vehicle and we could not be happier with the entire process. More

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My experience at Carman could not have been better. Scott listened to my list of requirements and patiently helped me find exactly the right vehicle. I was worried it was going to be out of my price range, b listened to my list of requirements and patiently helped me find exactly the right vehicle. I was worried it was going to be out of my price range, but they were able to help me get great financing, a good trade-in value, and a comfortable monthly payment. Everyone was extremely friendly and never pushy...it felt like they were all genuinely happy to be at work on a Saturday afternoon helping me out. I've had the vehicle for about a month and couldn't be happier with the purchase or with Scott's customer service! More

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A joy ride Not only my beautiful MKZ, but the entire experience. Tom Guido wanted to know what was important to me in a car, he listened and he delivered -- and Not only my beautiful MKZ, but the entire experience. Tom Guido wanted to know what was important to me in a car, he listened and he delivered -- and then some. The entire Carman staff made the process easy, smooth and enjoyable. Best car-buying experience ever. More

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My experience at Carman Ford was over and beyond, my sales representative was Albert Seeney, and he was amazing. His friendliness and making me feel absolutely comfortable was much appreciated after a sales representative was Albert Seeney, and he was amazing. His friendliness and making me feel absolutely comfortable was much appreciated after a long day at work then car shopping. Albert was very kind to me and my son who was with me and very tired. Al saw that and took the initiative to order my son dinner. I highly recommend Carman Ford to anyone who is in search of a reliable nice vehicle and great Customer Service. I would also like to acknowledge Bob who was great help as well. More

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My husband was in the market for a truck. When we started looking we found that new trucks were completely out of our range. When he stopped at Carman and talked to Scott, Scott was very helpful and started looking we found that new trucks were completely out of our range. When he stopped at Carman and talked to Scott, Scott was very helpful and honest as far as what we would likely pay a month for a new car. That being said he (Scott) discussed options with my husband and in the end found my husband the perfect used truck. We did not have a trade in or a down payment and Adam was able to work our payment down to a figure that was comfortable for us. the overall experience was a good one. The only downside was in the amount of time it took. We arrived at the dealership around 5 pm and left around 8 pm. My husband and I would both recommend the dealership to friends and will return their when we need to purchase another vehicle. More

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Great dealership, sales office clean and spacious, facilities in excellent shape. All interactions with personnel highly positive. The process of buying a new car was carried out in a friendly, comp facilities in excellent shape. All interactions with personnel highly positive. The process of buying a new car was carried out in a friendly, competent atmosphere. More

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I'm 70 years old and always dreaded going car shopping and dealing with the salesmen. This turned out to be the best experience I've ever had in buying a new car. Adam, Scott and Bob couldn't hav shopping and dealing with the salesmen. This turned out to be the best experience I've ever had in buying a new car. Adam, Scott and Bob couldn't have made it more easier for me and my wife. They all made us feel at home and went out of their way to answer all our questions and see that we were satisfied with everything. I highly recommend them and would deal with them again. More

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