Robert Hepner | Page 28

first ford experience Although we did not have intentions of buying a car on a Friday night, that is exactly what happened because we were dealing with knowledgable, kind a Although we did not have intentions of buying a car on a Friday night, that is exactly what happened because we were dealing with knowledgable, kind and a no hassle group. Buying a car is always stressful, but our experience at Carman was actually fun. Austin and Todd, the general sales manager, were very patient and helped us get into the car we needed. We even got a follow up call from Austin the next day thanking us for our business and to remind us we can always stop by if we should have any questions about "My Ford Touch." All around, a pleasant experience. More

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Carman rules For individual attention and the utmost in courtesy, Carman Ford Lincoln personnel are spectacular! The Carman team work together to make the overall For individual attention and the utmost in courtesy, Carman Ford Lincoln personnel are spectacular! The Carman team work together to make the overall selection, demo ride, and purchase experience as short and pleasant as possible. More

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A Great Experience! We were treated great from the start. Never felt any high pressure. Best experience ever in purchasing a new car. The salesman was very knowledgeab We were treated great from the start. Never felt any high pressure. Best experience ever in purchasing a new car. The salesman was very knowledgeable and friendly. I felt he went out of his way to get us in a vehicle that was exactly what we wanted. We will definitely be repeat customers. The Business Manager Robert Hepner was just as friendly and helpful as John was. More

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No Stress Car Purchasing Experience One of the best experiences we've had, great buy experience. We visit several other dealers but Mike Krul made a big difference in our decision to bu One of the best experiences we've had, great buy experience. We visit several other dealers but Mike Krul made a big difference in our decision to buy a C-Max Hybrid at Carman. He was very professional with NO pressure at all and extremely helpful to explain all the features in the car. Another helpful person was Robert Hepner in the finance who was particularly friendly. It was a pleasure doing business with Carman and definitely I will come again to buy a new or used car in the future. More

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Great experience at Carman Ford Lincoln I recently purchased the new 2015 Lincoln MXC from Carman Ford Lincoln during their Black Friday Thanksgiving Sale. This was my first car buying expe I recently purchased the new 2015 Lincoln MXC from Carman Ford Lincoln during their Black Friday Thanksgiving Sale. This was my first car buying experience and the team at Carman Ford Lincoln could not have made it any better. Prior to driving up to this dealership, I spent several hours at other dealerships being hounded by sales reps who did not know much about the cars they were selling. Lucio, the consultant who took me on the test drive, knew everything about the MXCs and helped recommend what features he thought were/were not necessary. When making my decision to purchase, I felt educated rather than pressured. I also extend many thanks to the folks who stayed almost 2 hours after closing time to help finish the paperwork and give me an orientation lesson on the car’s features (they invited me back for a longer lesson, too, once I’ve had a chance to drive the car for a few days). Couldn’t be happier. More

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Excellent Dealership This our second Lincoln MKX we leased from this dealer. Douglas was very helpful in putting us in a car that we would be happy with. This our second Lincoln MKX we leased from this dealer. Douglas was very helpful in putting us in a car that we would be happy with. More

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They provide excellent service Employees there are friendly, and they are always willing to help. They make me feel comfortable to talk with them, and provide excellent service. I e Employees there are friendly, and they are always willing to help. They make me feel comfortable to talk with them, and provide excellent service. I enjoyed the time with them, and they help me find a fantastic car with a good price. More

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Great people The people was great they did everything to get me in the truck that I wanted Thanks again for all your hard work. Keep up the good work. The people was great they did everything to get me in the truck that I wanted Thanks again for all your hard work. Keep up the good work. More

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Total Satisfaction. Great people. Great price, great car! Lucio Villena-Lanzi and Frank Azan were instrumental in providing Outstanding Customer Service. They "Went the Extra Mile" to satisfy my search for a Lucio Villena-Lanzi and Frank Azan were instrumental in providing Outstanding Customer Service. They "Went the Extra Mile" to satisfy my search for a Certified Pre-Owned Mustang convertible that I LOVE. Great job, guys, you made it happen! This was my second great Pre-Owned vehicle I bought from Carman. Great people. Great cars. I would recommend this dealership to anyone in search of a fantastic deal on a new or used Ford or Lincoln. -Rich M. More

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My New MKC Love this car already and I have only driven 50 miles. Handles cleanly, corners very well, comfortable ride. Beautiful interior and exterior. Reall Love this car already and I have only driven 50 miles. Handles cleanly, corners very well, comfortable ride. Beautiful interior and exterior. Really love the voice activated navigation. More

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