Robert Hepner | Page 3
Ford Business Manager
Carman Ford Lincoln
193 S DuPont Highway
New Castle, DE 19720
Over 25 years in the automotive industry. I care about my clients and what to make their experience the best they have ever had. I served my country for 9 years in the Navy and I am very proud to have served. I have 6 kids and 8 grandkids and a wonderful Wife (Sol) that I love dearly. Love to fish and spend time with the family are two of my favorite things to do.
Read moreDealership Experience
11 yrs, 5 mos
253 Reviews
Write a Review253 Reviews of Robert Hepner
August 09, 2023
These guys were great to deal with no hassle . The whole staff from management down were first class. You need a Ford Go to Carman! The whole staff from management down were first class. You need a Ford Go to Carman! More
Other Employees Tagged: Mike Sipala, Todd Brabender, Scott Ponsell
August 06, 2023
Scott was definitely great ! Im glad he was apart of this car buying purchase and i will definitely be back when the time comes ! I had all of my kids with me and he made them al Im glad he was apart of this car buying purchase and i will definitely be back when the time comes ! I had all of my kids with me and he made them all feel just as special with this purchase ❤️ More
Other Employees Tagged: Dan Giacchino, Scott Ponsell
July 26, 2023
Fast, easy service. Did the deal in no time. Scott is knowledgeable, friendly and passionate about his products and customer service. Did the deal in no time. Scott is knowledgeable, friendly and passionate about his products and customer service. More
Other Employees Tagged: Scott Ponsell
June 07, 2023
Very professional. Not pushy, but allows customer plenty of space to make decision. Whole process was simple and pleasurable. Not pushy, but allows customer plenty of space to make decision. Whole process was simple and pleasurable. More
Other Employees Tagged: Frank Azan, Eylem Gokdemir
May 20, 2023
I can’t say enough positive things about the staff at Carman Ford Lincoln. Everyone was welcoming and informative, I can happily say I’ve never had a better experience purchasing a car. John, Frank, Robe Carman Ford Lincoln. Everyone was welcoming and informative, I can happily say I’ve never had a better experience purchasing a car. John, Frank, Robert, and Brian were all extremely friendly and professional, and did a wonderful job getting me all set up in my new Aviator. Thanks guys!! More
Other Employees Tagged: Frank Azan, Brian Giacchino, John MacDonald
April 29, 2023
Dan Shine was a please to deal with. I ordered a car, and he kept me informed the entire time. Todd the sales manager was a big help too!! Thanks to both!! And everyone else there! I ordered a car, and he kept me informed the entire time. Todd the sales manager was a big help too!! Thanks to both!! And everyone else there! More
Other Employees Tagged: Todd Brabender, Dan Shine
April 13, 2023
Excellent customer service! We are very happy with Carman Lincoln Dealership and that is why we keep coming back. Dan and Robert are both extreamly nice, very helpful and very We are very happy with Carman Lincoln Dealership and that is why we keep coming back. Dan and Robert are both extreamly nice, very helpful and very knowledgable. More
Other Employees Tagged: Dan Shine, Frank Azan, Brian Giacchino
April 12, 2023
That was one of the best experiences I had at a car dealership no matter dealership no matter More
Other Employees Tagged: Scott Ponsell , John Brooking
April 11, 2023
I have purchased 2 vehicles from Carman Ford so far and they have always made my experience worthwhile, even with my crappy credit score! I had the privilege of working with Scott P and he is THEE absolute they have always made my experience worthwhile, even with my crappy credit score! I had the privilege of working with Scott P and he is THEE absolute best! His level of professionalism and knowledge of car sales made it very easy to work with him. I came in to do a trade in without a dime to put down initially but Scott, Bob and the rest of the team were very patient and diligent in assisting me with my new purchase! I’ve purchased several cars over the years and some dealers unfortunately will try to get over when they see a young female BY HERSELF trying to purchase a car but one thing I can say about the guys at Carman Ford is that they are integral and will ensure that you get what you want. My grandparents moved to DE from VA in the mid 1960’s and Carman Ford is THE ONLY dealership they’ve purchased their cars from. They weren’t even called Carman Ford at that time if I’m not mistaken. My grandfather passed away 5 yrs ago and my grandmother at 84 y/o just traded in her Jeep a month ago so that should speak volume about this dealership. Someone had told her to make sure she works with Scott but she ended up with another salesman nonetheless, she had a great experience! I would HIGHLY recommend Carman Ford to anyone who is looking to purchase another vehicle. They have a great selection of cars and SUV’s as well. P.S. if you’re a sucker for corny jokes, SCOTT PONSELL has the BEST ONES lol! He made my process nice and relaxing so whoever reads this, ask for Scott!! Thanks Carman!!!! More
Other Employees Tagged: Scott Ponsell
April 11, 2023
Excellent service - friendly, happy, and helpful people that made leasing a car very easy. Patient with my indecisiveness and knowledgable when it came to highlighting key features of the car. Thank you al that made leasing a car very easy. Patient with my indecisiveness and knowledgable when it came to highlighting key features of the car. Thank you all so much I'm so happy to drive again and I love the car! Really appreciate all of your help and support. More
Other Employees Tagged: Dan Giacchino, Blaine Fasy, Vincent Grimaldi , Adrienne Hertzog