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Robert Krueger
Robert Krueger at Gordie Boucher Ford of Menomonee Falls

Robert Krueger

Service Writer

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

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4.7
512 Reviews

Dealership Experience

19 yrs, 7 mos

4.7

512 Reviews

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512 Reviews of Robert Krueger

May 05, 2026

Dealership Rating
Employee Rating

From my opinion there was a couple issues but as in the past I believe it was made right. I'm a loyal customer and give the dealership lots of positive free advertising when I have the opportunity. More

by jpjacpbi
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

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May 05, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your ongoing trust in our Ford service. We’re glad we could resolve the issues with your F-150 and keep you moving. Your loyalty and word-of-mouth recommendations mean a great deal to us. Jeff Samp General Sales Manager 262-225-9010

April 30, 2026

Dealership Rating
Employee Rating

No one knew about my appointment when I got there. Then I was told it would be 1 hour and it took them 2 1/2 hours, but it turned out good so it was fine More

by bachtellchris
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

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May 01, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you for sharing your experience with us, and we apologize for not providing you with a 5-star experience. We truly appreciate your business and hope you will give us another opportunity to serve you. Jeff Samp General Sales Manager 262-225-9010

April 16, 2026

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Employee Rating

Service & sakes Awesome Angelo & crew on service Joe in sales Adrianna in financing Professional sales service More

by SANCHOPATRICK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Jubran, Adrianna Mayen, Norma Ocasio, Angelo Gagliano

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Apr 16, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the 5-star review and for recognizing our team. We’re glad Angelo and the service crew exceeded your expectations and that Joe in sales and Adrianna in financing guided you through your purchase. Enjoy your new Ford Maverick, and we look forward to assisting you again. Jeff Samp General Sales Manager 262-225-9010

April 15, 2026

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Employee Rating

As usual, my experience with Robert was awesome! Everything was handled professionally and timely with extreme care. I'm so happy to deal with him More

by ambehmke
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

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Apr 15, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your continued trust in Robert and our team when servicing your Ford. We’re delighted to hear everything was handled professionally, promptly, and with great care. We look forward to assisting you again soon. Melvin Ehnert melvin.ehnert@boucher.com

April 07, 2026

Dealership Rating
Employee Rating

Excellent in helping me get an ID card that slipped under the front dash. Fair price and completed early. More

by Clamwahl
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

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Apr 07, 2026

Gordie Boucher Ford of Menomonee Falls responded

Our team was glad to help recover your ID card from beneath the dash quickly and at a fair price. We’re happy the work on your Ford Expedition wrapped up earlier than expected. Thank you for letting us know how we did. Melvin Ehnert melvin.ehnert@boucher.com

March 28, 2026

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Employee Rating

Very satisfied and like the valet service Will definitely do more services with Gordie Boucher Menomonee Falls More

by ainakjd
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

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Mar 28, 2026

Gordie Boucher Ford of Menomonee Falls responded

It’s great to know our valet service met your expectations. Robert appreciates your feedback. We look forward to caring for your Ford again. Melvin Ehnert melvin.ehnert@boucher.com

March 24, 2026

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Employee Rating

Good experience with professional approach. The new facility with the drive in service center and customer waiting area was also appreciated. More

by Rspfund
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

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Mar 24, 2026

Gordie Boucher Ford of Menomonee Falls responded

We’re happy to hear the professional approach made your Ford F-150 service a positive experience. It’s great to know our new drive in service center and waiting area worked well for you. We look forward to your next visit. Melvin Ehnert melvin.ehnert@boucher.com

March 20, 2026

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Employee Rating

Easy to make a service appointment. Feedback on my problem was excellent. Robert Krueger was very responsive. I appreciate the personal touch Robert offered. More

by erstremlow
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

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Mar 20, 2026

Gordie Boucher Ford of Menomonee Falls responded

It’s great to hear scheduling your Ford Escape service was smooth. We’re glad Robert’s responsiveness and personal touch met your expectations. We look forward to assisting you again. Melvin Ehnert melvin.ehnert@boucher.com

March 12, 2026

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Employee Rating

Dealing with Robert was good as usual. Service good but expensive! Cashier must of had a bad day. Was rude! More

by Hart
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

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Mar 17, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Melvin Ehnert melvin.ehnert@boucher.com

March 01, 2026

Dealership Rating
Employee Rating

Well I came for F150 o get a Oil change and I been for other services Repairs And the Service Technician does a fine Job getting Me in for Service . Thank You Broucher Ford 🙏🏿👍🏿👍🏿 More

by Nelsonck.cn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Pleugers, Errick Clay, Tim Cesar, Norma Ocasio, Angelo Gagliano, Alicia Bey, Mike McCulley, Tia Harmon

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Mar 01, 2026

Gordie Boucher Ford of Menomonee Falls responded

Hearing that our technicians could get your Ford F-150 in quickly and provide reliable service is fantastic. We appreciate your trust in us to care for your truck and look forward to serving you again. Thank you for taking the time to leave a review. Melvin Ehnert melvin.ehnert@boucher.com

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