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Robert Krueger
Robert Krueger at Gordie Boucher Ford of Menomonee Falls

Robert Krueger

Service Writer

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

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4.7
489 Reviews

Dealership Experience

19 yrs, 1 mo

4.7

489 Reviews

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489 Reviews of Robert Krueger

November 20, 2025

Dealership Rating
Employee Rating

Robert makes sure what I need done to my truck is done correctly and in an expeditious way. More

by MPCRAIG
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

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Nov 20, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Melvin Ehnert melvin.ehnert@boucher.com

November 05, 2025

Dealership Rating
Employee Rating

Robert in service department is excellent, he always makes my appointments so easy, makes sure all my needs and requests are met, very easy to work with and always provides excellent service, very pleas More

by CHERYLLEELEMKE
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

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Nov 06, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon! Melvin Ehnert melvin.ehnert@boucher.com

October 13, 2025

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Employee Rating

They always do great work and they are very timely with the work. It’s nice that they remember my name. The valet service is very convenient. More

by TIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Pleugers , Nicholas Baackes

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Oct 13, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Melvin Ehnert melvin.ehnert@boucher.com

October 09, 2025

Dealership Rating
Employee Rating

We are very pleased with our service from Gordie Boucher. We currently have 3 cars being serviced there. More

by DKOPACZ1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 09, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Melvin Ehnert melvin.ehnert@boucher.com

October 03, 2025

Dealership Rating
Employee Rating

Robert is very nice to talk to and explains what’s going on by notifying me! More

by debraglisczinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 04, 2025

Gordie Boucher Ford of Menomonee Falls responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Melvin Ehnert melvin.ehnert@boucher.com

September 21, 2025

Dealership Rating
Employee Rating

It went well. Robert made sure the vehicle was seen by a tech during a busy schedule and done on time. More

by ERICSCHROEDER
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

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Sep 21, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Alex Hienz Service Manager 262-225-9010

September 18, 2025

Dealership Rating
Employee Rating

The new Boucher Ford dealer is great. They fit me in quickly and their service was excellent! More

by Mrscottlandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 18, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Hienz Service Manager 262-225-9010

September 04, 2025

Dealership Rating
Employee Rating

Staff are pleasant and helpful. Appreciated the updates on my vehicle. Also appreciate that Gordie Boucher offers a shuttle service. Thank you! More

by Getkrum18
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

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Sep 04, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Alex Hienz Service Manager 262-225-9010

August 28, 2025

Dealership Rating
Employee Rating

Had the works done on both household vehicles. Fast service. Professional customer service and mechanics. New location is beautiful. Make sure you get to see it. More

by GUYGNTHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 28, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford of Menomonee Falls to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Hienz Service Manager 262-225-9010

July 29, 2025

Dealership Rating
Employee Rating

I have been a regular customer of Boucher for many years. Service as well as purchasing cars. I have never been disappointed. Great people, great service. More

by joehelm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Jubran

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Jul 29, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Menomonee Falls. Alex Hienz Service Manager 262-225-9010

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