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Robert Krueger
Robert Krueger at Gordie Boucher Ford of Menomonee Falls

Robert Krueger

Service Writer

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

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4.7
502 Reviews

Dealership Experience

19 yrs, 4 mos

4.7

502 Reviews

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502 Reviews of Robert Krueger

February 06, 2026

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Employee Rating

Robert was courteous and very helpful. Another problem was found and addressed. My vehicle was ready the next day. More

by DCJAWILK
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

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Feb 06, 2026

Gordie Boucher Ford of Menomonee Falls responded

It’s great to hear Robert’s courteous and helpful approach made your Ford Escape service smooth. We’re glad the additional issue was caught and that your vehicle was ready the next day. Thanks for the five-star review.

January 30, 2026

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Great service and communication Everything was right the first time it was done Thank you More

by garymsilverman
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

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Jan 30, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford of Menomonee Falls. We look forward to having you as one of our valued customers for many more years to come! Melvin Ehnert melvin.ehnert@boucher.com

January 22, 2026

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Employee Rating

Wonderful new facility. Robert was very informative about the service performed on my car. I'm very satisfied and confident with the work performed. More

by LISA.OPAS
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

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Jan 22, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Melvin Ehnert melvin.ehnert@boucher.com

January 13, 2026

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Employee Rating

The new shop is nice. Wary of the calibration of the alignment tire wear gizmo. More

by DAVIDPURCELL68
Service Price Transparency
Service Communication
Recommend Dealer
Yes
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Jan 13, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your review, David. Please don't hesitate to reach out to us directly if you would like to discuss your concerns in more detail. We are always happy to help here at Gordie Boucher Ford of Menomonee Falls! Melvin Ehnert melvin.ehnert@boucher.com

January 08, 2026

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Employee Rating

Fast, easy and honest. As usual. Robert is always helpful and very friendly. Pricing is good too. More

by JJS8400
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

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Jan 08, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Melvin Ehnert melvin.ehnert@boucher.com

January 08, 2026

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Employee Rating

Good people, good mechanics. Thanks you very much for checking my 2012 Ford Focus Steering wheel problem. More

by JUDITHGNTHR
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angelo Gagliano, Lucas Schulz, Matt Duncan

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Jan 08, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon! Melvin Ehnert melvin.ehnert@boucher.com

January 02, 2026

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Employee Rating

Joe at Gordie Boucher Ford in Menomonee Falls did a wonderful job from start to finish when buying my wife's new explorer. We have personally bought 2 new vehicles from Boucher ford and will continue t More

by Logan Lauersdorf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Jubran, Milan Fridl, Jeff Samp, Adrianna Mayen

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Jan 02, 2026

Gordie Boucher Ford of Menomonee Falls responded

Here at Gordie Boucher Ford of Menomonee Falls, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Jeff Samp General Sales Manager 262-225-9010

December 23, 2025

Dealership Rating
Employee Rating

Very prompt. Customer friendly. Quick, prompt service while keeping the customer in the loop and working well with the warranty company. Customer friendly More

by Dadargue
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

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Dec 23, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon! Melvin Ehnert melvin.ehnert@boucher.com

December 23, 2025

Dealership Rating
Employee Rating

He answered all of my questions and was intent on meeting my needs. My experience was good. I would work with Robert again. More

by DCJAWILK
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

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Dec 23, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford of Menomonee Falls to be a positive one. Please don't hesitate to reach out if you need anything else. Melvin Ehnert melvin.ehnert@boucher.com

December 19, 2025

Dealership Rating
Employee Rating

Helpful staff. Robert was able to answer all my questions and made sure my vehicle serviced on time. More

by peterbrown01
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

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Dec 19, 2025

Gordie Boucher Ford of Menomonee Falls responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Menomonee Falls! Melvin Ehnert melvin.ehnert@boucher.com

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