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Robert Krueger
Robert Krueger at Gordie Boucher Ford of Menomonee Falls

Robert Krueger | Page 2

Service Writer

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

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4.8
533 Reviews

Dealership Experience

19 yrs, 8 mos

4.8

533 Reviews

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533 Reviews of Robert Krueger

June 02, 2026

Dealership Rating
Employee Rating

They work well with the customers needs and the service writer keeps you informed And the pick up and delivery service is great for busy first shift people More

by SCHWARZJAMES650
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Jun 02, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the five-star review. We’re glad our service writer kept you informed and that our team addressed your Ford service needs. It’s great the pick-up and delivery option fit your busy schedule. Jeff Samp General Sales Manager 262-225-9010

June 02, 2026

Dealership Rating
Employee Rating

They listend to what I was explai ned to them. Was kept informed of the progress. More

by Curcihomesllc
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

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Jun 02, 2026

Gordie Boucher Ford of Menomonee Falls responded

We’re pleased our team listened carefully and kept you informed during your Ford F-150 service. It’s rewarding to know the updates and attention made your visit a positive one. Jeff Samp General Sales Manager 262-225-9010

June 01, 2026

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Employee Rating

Happy, long time customer. Happy, long time customer. Happy, long time customer. Happy, long time customer. More

by wb.dodge.mail
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

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Jun 01, 2026

Gordie Boucher Ford of Menomonee Falls responded

It’s fantastic to know that you’ve remained happy with us for so long. Your loyalty as a long-time customer inspires our entire team. Thank you for your continued support. Jeff Samp General Sales Manager 262-225-9010

May 30, 2026

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Employee Rating

They identified the problem I had and fixed it, recommended some other services which were completely to my expectations More

by Doug.eberle10
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

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May 30, 2026

Gordie Boucher Ford of Menomonee Falls responded

We’re glad you’re pleased with how Robert and the team addressed your Ford Edge’s issue and suggested additional services. It’s great to know those recommendations matched your expectations. We look forward to assisting you again. Jeff Samp General Sales Manager 262-225-9010

May 30, 2026

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Employee Rating

Efficient, friendly, super clean customer area. Excellent. Service provided useful updates and got me exactly what I needed. More

by Kara.elgersma
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

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May 30, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you for highlighting our efficient and clean customer area. We’re glad our service updates kept you informed and delivered exactly what your Ford needed. We look forward to assisting you again. Jeff Samp General Sales Manager 262-225-9010

May 26, 2026

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Employee Rating

Boucher makes repairs very easy, and in this case working in the Boucher group for my car repaired helped as the follow up repair from the original could be coordinated between dealerships. I very much appre More

by BRYAN.MEIXNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 26, 2026

Gordie Boucher Ford of Menomonee Falls responded

It’s great to hear that Robert and our team made the repair coordination so seamless for you. We’re glad the shuttle service added that extra convenience to your day. Enjoy your Ford and feel free to reach out whenever you need us. Jeff Samp General Sales Manager 262-225-9010

May 23, 2026

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Employee Rating

Great service, quick easy! Definitely recommend! Staff was informative, helpful, friendly, and knowledgeable. The video of the service was great! More

by SHAWN.HOFSTETTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Pleugers, Errick Clay, Tim Cesar, Norma Ocasio, Angelo Gagliano, Alicia Bey, Mike McCulley, Tia Harmon

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May 23, 2026

Gordie Boucher Ford of Menomonee Falls responded

We’re happy our team could make the service on your Ford F-250 quick and clear, and that the video overview added value to your visit. Thank you for recommending us, and we look forward to helping you again. Jeff Samp General Sales Manager 262-225-9010

May 13, 2026

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Employee Rating

Robert took care of everything with my warranty work. He kept me informed and went back to Ford to make sure I was covered More

by CHADBAIER13
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

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May 13, 2026

Gordie Boucher Ford of Menomonee Falls responded

It’s great to know that Robert handled your Ford warranty work and kept you informed every step of the way. We’re glad he made sure your coverage was secured. Thank you for trusting us with your F-150 service. Jeff Samp General Sales Manager 262-225-9010

May 11, 2026

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Employee Rating

Transferred my 2020 Ford Ranger XLT from dealer Up North to Boucher Ford and found the dealership to be modern, clean, courteous and reliable. More

by AKHATFIELD01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 12, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you for entrusting your 2020 Ford Ranger XLT service to us. We’re pleased you found our facility modern, clean, courteous and reliable. We appreciate your feedback and look forward to serving you again. Jeff Samp General Sales Manager 262-225-9010

May 10, 2026

Dealership Rating
Employee Rating

Wonderful facility, professional staff who were very explaining and courteous. I am moving my service appointments from up north to your facility More

by AKHATFIELD01
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

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May 10, 2026

Gordie Boucher Ford of Menomonee Falls responded

We appreciate you noting our facility and courteous staff. It’s great to hear our thorough explanations made a positive impression and that you trust us with your Ford. We look forward to welcoming you for your future appointments. Jeff Samp General Sales Manager 262-225-9010

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