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Robert Krueger
Robert Krueger at Gordie Boucher Ford of Menomonee Falls

Robert Krueger | Page 19

Service Writer

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

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4.8
534 Reviews

Dealership Experience

19 yrs, 8 mos

4.8

534 Reviews

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534 Reviews of Robert Krueger

July 28, 2023

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Employee Rating

Robert was very personable and responsive. Work was done in a timely and efficient matter. More

by jmd3178
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Recommend Dealer
Yes
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Jul 31, 2023

Gordie Boucher Ford of Menomonee Falls responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Robert met your expectations. Thank you for choosing Gordie Boucher Ford of Menomonee Falls, we look forward to having you as a valued customer for many years to come!

July 27, 2023

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Robert is focused on the customer and looks out for the customer; he is also friendly More

by tseiler
Recommend Dealer
Yes
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Jul 27, 2023

Gordie Boucher Ford of Menomonee Falls responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Robert met your expectations. Thank you again for choosing Gordie Boucher Ford of Menomonee Falls, we look forward to having you as one of our valued customers for many more years to come!

July 27, 2023

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Great service, he took care of all my problems. my truck was done in on time. More

by Bob Z
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Recommend Dealer
Yes
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Jul 27, 2023

Gordie Boucher Ford of Menomonee Falls responded

Bob, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

July 19, 2023

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Robert was very efficient and good to work with, convenient location for me. Nice friendly service by all. More

by Maknut52
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Recommend Dealer
Yes
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Jul 19, 2023

Gordie Boucher Ford of Menomonee Falls responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. We will pass along your kind words to Robert! Thank you for choosing Gordie Boucher Ford of Menomonee Falls.

July 13, 2023

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Every time I come into the dealership for service I am amazed at the great communication and professionalism. Mike is the best! More

by CHUCKG3
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Pleugers, Alex Hienz , Mike Gregovich, Katie Kerby, Matt Schiewe

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Jul 14, 2023

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon!

July 07, 2023

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Employee Rating

Robert was very efficient. I dropped my car off the night before and it was ready by 11am the next day. He ordered needed parts ahead of time and called me as soon as they arri More

by garyweigel
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Recommend Dealer
Yes
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Jul 10, 2023

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your business and this review, Gary. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 28, 2023

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Employee Rating

Very pleased with everything right now. Keep up the good work and i look forward to maintaining our relationship ! More

by GB55555
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Recommend Dealer
Yes
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Jun 29, 2023

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 26, 2023

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Employee Rating

It took me 3 times to get my car done due to short stuff and somehow the rear arm wiper broke after the car wash. More

by JSILVEYRA105
Service Price Transparency
Recommend Dealer
No
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Jun 30, 2023

Gordie Boucher Ford of Menomonee Falls responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact Alex Bair, Service Manager, at 262-255-9010 directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

June 20, 2023

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Employee Rating

Trustworthy! The service was thorough, but the honesty of Robert and the service crew.. was very important to me! As well as the courteous shuttle driver! More

by RUSH21122008
Service Price Transparency
Recommend Dealer
Yes
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Jun 21, 2023

Gordie Boucher Ford of Menomonee Falls responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Robert met your expectations. Thank you for choosing Gordie Boucher Ford of Menomonee Falls, we look forward to having you as a valued customer for many years to come!

June 12, 2023

Dealership Rating
Employee Rating

If she was still not fixed. Had a sensor replaced, but check engine light remains on. After spending $200 to not fix a problem, I'm not very happy. More

by tsdoyle1
Recommend Dealer
No
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Jun 16, 2023

Gordie Boucher Ford of Menomonee Falls responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please reach out to Alex Bair, Service Manager, at 262-255-9010 directly at your convenience.

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