Dealer Reviews
Cars for Sale
Dealer Log In
Robert Krueger
Robert Krueger | Page 19
Service Writer
Gordie Boucher Ford of Menomonee Falls
N81 W12920 Leon Rd
Menomonee Falls, WI 53051
547 Reviews
Dealership Experience
19 yrs, 9 mos
547 Reviews
Write a Review
547 Reviews of Robert Krueger
September 23, 2023
Tim listened to our needs. He found a car that we would like and was right. He answers our questions and talked to other people to help us. He found a car that we would like and was right. He answers our questions and talked to other people to help us. More
by GAIL9
Verified CustomerOther Employees Tagged: Timothy Nolan, Charles Pleugers, Jeff Samp , Emily Knope, Matt Schiewe
September 13, 2023
I was pleased with my 80,000 mile check up because they stayed within the special offer stayed within the special offer More
by Jnstuhr
Other Employees Tagged: Charles Pleugers, Alex Hienz , Mike Gregovich, Katie Kerby, Matt Schiewe
September 05, 2023
Robert did a great job keeping me informed with pricing and availability. He also was able to keep the price down by sending a rebate in for me and I received the CC the following week! Thanks, Robert, for and availability. He also was able to keep the price down by sending a rebate in for me and I received the CC the following week! Thanks, Robert, for going above and beyond and making it a great overall experience. More
by JOSH.MAGES
August 19, 2023
great customer service. service was completed timely and was offered free drop off service. I was also impressed by the video update of my vehicle that toured how the under service was completed timely and was offered free drop off service. I was also impressed by the video update of my vehicle that toured how the under the hood was looking and recommendations (if applicable) More
by latunia2000
Other Employees Tagged: Katie Kerby
August 07, 2023
I set up an appt a week in advance and dropped the truck off at 7:30 yet nothing was done to it all day. The following day I was told there was no trouble found on the two issues I wanted diagnosed. On the off at 7:30 yet nothing was done to it all day. The following day I was told there was no trouble found on the two issues I wanted diagnosed. On the work order I noted that many of the symptoms I outlined weren't included in the notes to the technician. However, the service advisor recommended replacing the main computer (for ~$1200). For their trouble I paid over $250. No sooner did I drive away when I noticed an Airbag Warning light that was not lit previously. I took the truck back and told the service advisor. His response was "Can you bring it back again sometime?". I insisted they fix it then. They took it back into the shop and fixed the issue (within 10-minutes). This is the third time in a row that this service department has left me disappointed; truck was serviced but no one called me to let me know and it was too late in the day to have the shuttle pick me up, took the Mustang in for service and detailing but they only detailed it saying there was nothing on the work order about servicing it. I've given Gordie Boucher Ford of Menomonee Falls enough chances. Next time I need a Ford service center I'll go elsewhere. More
by Tcolegrove
Dealership Inventory (310 Vehicles)
