Robert Shoup | Page 38

Everyone was helpful and pleasant to deal with. My salesman Dale was ready for me when I arrived and helped me pick out the right car. salesman Dale was ready for me when I arrived and helped me pick out the right car. More

by jerryw4867 Verified Customer Verified Customer

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The staff are wonderful to work with. They don't try to hurry you up, answering every question and twice if you don't understand. This is my second purchase from W&L Subaru, with Ken Heim. I never returned hurry you up, answering every question and twice if you don't understand. This is my second purchase from W&L Subaru, with Ken Heim. I never returned twice to a dealer till now, I was made feel very at home , like I was part of their family. More

by dmshuder Verified Customer Verified Customer

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Knowledgeable salesperson and pleasant clean facility . Kyle was professional and presentable my wife and I appreciate not hearing any foul language during our time there.! We really appreciated the peach Kyle was professional and presentable my wife and I appreciate not hearing any foul language during our time there.! We really appreciated the peach tea . We felt everyone really new what they were doing ! More

by jimlibby46 Verified Customer Verified Customer

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I would recommend this dealership,They don't waste time or tell untruths. all were very friendly.Was impressed,we were there on a Saturday and they were very busy.Had a few colored cars where another dea or tell untruths. all were very friendly.Was impressed,we were there on a Saturday and they were very busy.Had a few colored cars where another dealer only had white and silver on their lot. More

by dmburgett Verified Customer Verified Customer

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smooth operation from sales and finance department , the store is good at not wasting your time , from start to finish they keep the deal moving forward , Great job. store is good at not wasting your time , from start to finish they keep the deal moving forward , Great job. More

by lwynn2 Verified Customer Verified Customer

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Everyone we interacted with listened to what we were looking for in a new car and were very helpful. The car we were interested in was not on the lot. Before we got home we received a call from Curt t looking for in a new car and were very helpful. The car we were interested in was not on the lot. Before we got home we received a call from Curt to set up an appointment for the Subaru we wanted. We also left knowing that we could call back if we had any questions. More

by Bob Verified Customer Verified Customer

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Excellent car buying experience. Friendly staff, great facilities. I would recommend this dealership to anyone that wants to purchase a new car with no hassle. facilities. I would recommend this dealership to anyone that wants to purchase a new car with no hassle. More

by buggyhack Verified Customer Verified Customer

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everyone was pleasant and friendly. They answered all our questions and was willing to re-answer our questions when it came to financing. The price we paid for the 2021 Subaru was fantastic. We are pleased. questions and was willing to re-answer our questions when it came to financing. The price we paid for the 2021 Subaru was fantastic. We are pleased. More

by rnd Verified Customer Verified Customer

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I am very pleased with the service I received at your dealership. Greg was helpful finding a car for me within my price range. Thank you so much. dealership. Greg was helpful finding a car for me within my price range. Thank you so much. More

by bunnyl125 Verified Customer Verified Customer

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Both of the salesmen we worked with were great, not pushy, but very helpful. The associate who showed us how to use everything on the car was very personable, patient and knowledgeable. The finance fel pushy, but very helpful. The associate who showed us how to use everything on the car was very personable, patient and knowledgeable. The finance fellow who did our paperwork was efficient, but I felt he treated our salesman in a demeaning manner. The dealership did not honor a coupon sent to us in email which promised 500.00 off after our best deal was made. They claimed it had already been figured into the deal. That was not what the coupon said. We drove the car the 8 miles home and noticed smoke coming from the engine as we pulled in the drive. We found the oil cap had not been put on properly and had burst off, spewing oil all over the engine. We called our salesman and someone came and got the car with in half an hour. It was fixed, cleaned and back by days end with apologies and gifts from our salesman. I do not blame the mechanic who prepped it, because I know mechanics are rushed form one job to the next by dealerships .Perhaps a second pair of eyes would prevent this type of mistake in the future. I traded in an Outback that I had for 10 years with minimal problems. I hope that this new car is just as reliable and does not become a major expense because of all the bells and whistles they put on cars these days. More

by dutt0 Verified Customer Verified Customer

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