Robert Shoup
Robert Shoup at W&L Subaru

Robert Shoup | Page 44

Finance Manager

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

Contact Me
4.9
719 Reviews
4.9

719 Reviews

Write a Review

719 Reviews of Robert Shoup

September 24, 2020

Dealership Rating

I've been shopping for a Subaru for about 4 months. Found on on their website I was interested in. Called ahead and set everything up with sales and finance for my visit. Excellent experience throughout, eve More

by jasonkresock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Rorke , Shaunda Zeigler

Sep 24, 2020

W&L Subaru responded

Thanks, Jason! It was our pleasure helping you!

September 23, 2020

Dealership Rating

The entire experience from the time we walked onto the dealership lot to the end of our purchase was great. Our sales person, Dale Long, was helpful, friendly and knowledgeable. We are extremely happy w More

by jmcellini
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dale Long

Sep 24, 2020

W&L Subaru responded

Thanks so much!

September 22, 2020

Dealership Rating
Employee Rating

Our experience was definitely a pleasant one. Response from the team for an internet price was very prompt. After getting the best quote for a Forester, we were put in contact with Kyle Bennar who was ve More

by ptmm0427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 24, 2020

W&L Subaru responded

Thanks so much for the review! If you need anything else, just let us know!

September 20, 2020

Dealership Rating
Employee Rating

Was able to walk away with a brand new 2020 Subaru Forester sport!!! I will definitely recommend to all my friends and family!!!!! Thank you More

by jgardner285
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Christine

Sep 21, 2020

W&L Subaru responded

It was our pleasure helping you, and if you need anything else, just let us know! Thanks for the review!

Sep 21, 2020

W&L Subaru responded

Hi and thanks for reviewing us on Dealerrater! We really appreciate your business. I'm Rob, one of the owners. I was reading our reviews today and yours popped up, and I noticed you had awarded 1-star for "overall experience", so I was concerned that there was an issue, and I wanted to offer my help in addressing it. But then I noticed all the other scores and the words in your review were all pretty positive, so I was wondering if that 1-star was in error. So please let me know if you have any sort of concern that needs addressed, and it will be my pleasure to help in any way I can. If your experience was truly good all the way around, there might be a way for you to update that score online ... I'm not 100% sure. If you do, we would greatly appreciate it. Again, thank you for your business, and please let me know if you need anything at all. Sincerely, Rob Long W&L subaru 570.473.3432

Sep 21, 2020

jgardner285 responded

I apologize that was definitely an error on my part. I was able to edit it and correct it. So sorry and thank you for bringing that to my attention. Again definitely was not done on purpose!!!!! I am very happy with my experience and loving my new car!!

September 16, 2020

Dealership Rating
Employee Rating

Corey met with us several times as we tried to decide what direction to take. He was friendly and knowledgeable about the cars we looked at each time. More

by miriameyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Corey Balliet

Sep 16, 2020

W&L Subaru responded

Thanks for sharing your experience online!

September 07, 2020

Dealership Rating

Want to thank W & L for the treatment I received and very special thank you to Kim Rorke for treating me like family and her professionalism.. More

by roaddog8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donna Gallo , Mark Piercy, Kim Rorke

Sep 08, 2020

W&L Subaru responded

We are very pleased that you had a 5-star experience here! Thank you for your business!

September 05, 2020

Dealership Rating

Two simple words,FANTASTIC EXPERIENCE!!!!!! Would probably be a return customer. Was treated very well. This will be the first dealer choice in the future. More

by zn20
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Rorke , Shaunda Zeigler

Sep 08, 2020

W&L Subaru responded

We're so glad you had such a great experience! Thanks for sharing online!

September 04, 2020

Dealership Rating
Employee Rating

The salesman was wonderful to work with. He New his subject and was a very nice person to work with. Kris was very friendly and made my wife and myself feel right at home. More

by wblack0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dutch (aka Andy) Gonsar , Kris Delosier

Sep 08, 2020

W&L Subaru responded

Thank you!

August 31, 2020

Dealership Rating
Employee Rating

Easiest car I ever purchased!!! It's hard to make purchases like this during COVID, but W&L Subaru made it a walk in the park. More

by sadamcik2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donna Gallo, Christian Perles

Sep 01, 2020

W&L Subaru responded

Thank you so much for your business!

August 28, 2020

Dealership Rating
Employee Rating

Very Welcoming staff and they spent all the time I needed to explain and answer questions. At the same time they made the paperwork involved smooth and got it all done in a timely fashion. The site was a bea More

by wandamausteller
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Christian Perles

Sep 01, 2020

W&L Subaru responded

Thanks! If you need anything else, just let us know!

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