Robert Solis
Robert Solis at Germain Honda of Surprise

Robert Solis | Page 12

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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5.0
255 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

255 Reviews

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255 Reviews of Robert Solis

September 04, 2025

Dealership Rating
Employee Rating

Robert was very professional and helpful in explaining the service work to be done and the inspections that were done. He is a great asset to your service department!! More

by mejiaspbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David McKee

Sep 05, 2025

Germain Honda of Surprise responded

Thank you for telling us the highlights of your service visit with Robert! It is always our pleasure to ensure a positive and informative experience when you place your trust in our team. We look forward to serving you again! Best Regards, Sassha Motz General Manager

September 02, 2025

Dealership Rating
Employee Rating

Robert was really proactive. Great open communication; he constantly kept me up-to-date on anything that was going on with my Accord. Really quality service advisor; he seem to More

by Souksavatdy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2025

Germain Honda of Surprise responded

Thank you for choosing Germain Honda of Surprise for your service needs. Your trust in our team to keep your and your Honda safely on the road is greatly appreciated. Best Regards, Sassha Motz General Manager

September 01, 2025

Dealership Rating
Employee Rating

Robert is always so helpful! Makes the visit easy and stress free! Dealership is always clean and welcoming. Best dealership I’ve ever been too. More

by ellisohana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2025

Germain Honda of Surprise responded

Thank you so much! Nothing means more to us than your total satisfaction with our work, so thank you for letting us know how happy were with this service visit. We look forward to serving you again! Best Regards, Sassha Motz General Manager

September 01, 2025

Dealership Rating
Employee Rating

Inspection report shows battery health. But, the battery is dead next day after the maintenance in dealer. More

by Chao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

August 29, 2025

Dealership Rating
Employee Rating

I had an excellent experience working with Robert, my service advisor. He was professional, knowledgeable and very friendly throughout the entire process. Robert took the time to explain everything clear More

by blighty23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2025

Germain Honda of Surprise responded

We appreciate your 5 stars for Robertl! Thank you for taking a moment to tell everyone what makes him stand out. We're happy to be your #1 choice for keeping your vehicle in shape. Best Regards, Sassha Motz General Manager

August 12, 2025

Dealership Rating
Employee Rating

I had a wonderful and efficient experience at this location. Robert was extremely attentive and helpful. More

by ashlee.dunivant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2025

Germain Honda of Surprise responded

Thank you for sharing your positive service experience. Our team is happy to know Robert ensured your complete satisfaction. Best Regards, Sassha Motz General Manager

August 08, 2025

Dealership Rating
Employee Rating

Very friendly staff, good water bottle cooler, very helpful and affordable and easy to explain services to customers More

by nickmissler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ty Crews, Nathan (Nate) Garcia

Aug 11, 2025

Germain Honda of Surprise responded

Thank you for leaving our team this kind 5-star review. We are thrilled you enjoyed a quality experience as your overall satisfaction is our top priority. Best Regards, Sassha Motz General Manager

August 07, 2025

Dealership Rating
Employee Rating

I appreciated the honesty and knowledge of Robert Solis, who answered all my questions and help me to make a decision in regard to replacing a battery. More

by mirwinm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante

Aug 08, 2025

Germain Honda of Surprise responded

Thank you for sharing positive feedback on Robert! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's what Robert provided for you. We look forward to your next visit! Best Regards, Sassha Motz General Manager

August 07, 2025

Dealership Rating
Employee Rating

Robert provides outstanding customer service. Enjoy working with him. Provide clear explanation of the service performed and recommendations made for my vehicle. Thanks! More

by jon.olander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2025

Germain Honda of Surprise responded

Thanks so much for your thoughtful feedback! We're happy Robert handled your visit with great care and communication. He's definitely an asset to our team, and we're sure he'll appreciate your kind words. Safe travels until next time! Best Regards, Sassha Motz General Manager

August 06, 2025

Dealership Rating
Employee Rating

He got my car done in a reasonable time even though I didn’t have an appointment.Outstanding communication. More

by 4ayones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Connor Brandtman, Marc Dettenrieder , George Bell

Aug 07, 2025

Germain Honda of Surprise responded

Thank you for taking the time to share your positive and efficient service experience. We look forward to seeing you next time. Best Regards, Sassha Motz General Manager

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