Robert Solis was excellent and took care of all of my
issues with fast and friendly service.
issues with fast and friendly service.
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by michael.s.bostwick
Verified Customer
Verified Customer
Service Price Transparency
Jun 19, 2025 -
Germain Honda of Surprise responded
We appreciate your business and thank you for sharing your positive and efficient service experience.
Best Regards,
Sassha Motz
General Manager
An overall GREAT experience.
Can highly recommend friends & family to Germain
specifically and Honda in general.
Can highly recommend friends & family to Germain
specifically and Honda in general.
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by berlynranch
Verified Customer
Verified Customer
Service Price Transparency
Jun 17, 2025 -
Germain Honda of Surprise responded
We greatly appreciate your business and kind recommendation.
Best Regards,
Sassha Motz
General Manager
Robert is awesome to work with.
Very honest, knowledgeable and friendly. Will definitely recommend Germain and Robert.
Very honest, knowledgeable and friendly. Will definitely recommend Germain and Robert.
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by glennbusard
Verified Customer
Verified Customer
Service Price Transparency
Jun 16, 2025 -
Germain Honda of Surprise responded
We truly value your business and appreciate the kind words. See you down the road.
Best Regards,
Sassha Motz
General Manager
Robert is great!
he explains everything and let you know what might need to be taken care of at the next service.
he explains everything and let you know what might need to be taken care of at the next service.
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by kleiners2
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Montana Boone
Jun 16, 2025 -
Germain Honda of Surprise responded
Our goal is to ensure a positive guest experience and ensure you and your Honda stay safely on the road.
Best Regards,
Sassha Motz
General Manager
My first experience with Robert was great.
I will definitely be coming to him for my future service.
I will definitely be coming to him for my future service.
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by gilbert.lopez24
Verified Customer
Verified Customer
Service Price Transparency
Jun 12, 2025 -
Germain Honda of Surprise responded
We're so pleased you enjoyed working with Robert the Germain Honda team! Please give us a call whenever we may help you again.
Best Regards,
Sassha Motz
General Manager
Service dept.
was very helpful, courteous, and friendly. Notified me when appropriate and worked with me to correct any issues that arose.
was very helpful, courteous, and friendly. Notified me when appropriate and worked with me to correct any issues that arose.
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by tim@countryman.co
Verified Customer
Verified Customer
Service Price Transparency
Jun 10, 2025 -
Germain Honda of Surprise responded
Thank you for letting us know that our team ensured you and your Honda were a top priority and were thoroughly taken care of.
Best Regards,
Sassha Motz
General Manager
He did a great job of explaining everything to me before
and after servicing the car. He is always very friendly and makes sure that he answers all your questions. He also asks pertinent questions of you,
and after servicing the car. He is always very friendly and makes sure that he answers all your questions. He also asks pertinent questions of you, makes sure that after everything's done that you are happy, and that you have everything you need before you leave.
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by faithbrow
Verified Customer
Verified Customer
Service Price Transparency
Jun 10, 2025 -
Germain Honda of Surprise responded
We appreciate your 5 stars for Robert! Thank you for taking a moment to tell everyone what makes him stand out. We're happy to be your #1 choice for keeping your vehicle in shape.
Best Regards,
Sassha Motz
General Manager
Service completed in a timely manner.
Service rep, Robert, very friendly and helpful. Waiting area very clean & comfortable.
Service rep, Robert, very friendly and helpful. Waiting area very clean & comfortable.
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by michaelgeer39
Verified Customer
Verified Customer
Service Price Transparency
Jun 09, 2025 -
Germain Honda of Surprise responded
We are happy your enjoyed a positive and comfy service experience. See you next time.
Best Regards,
Sassha Motz
General Manager
Robert Solis at the Service Department is professional
and extremely helpful with my service. He takes care ensuring that we are fully satisfied with the service received on our Honda. Thanks!
and extremely helpful with my service. He takes care ensuring that we are fully satisfied with the service received on our Honda. Thanks!
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by MACxMAC
Verified Customer
Verified Customer
Service Price Transparency
Jun 03, 2025 -
Germain Honda of Surprise responded
Thank you for letting us know that Robert ensured you and your Honda were a top priority and are thoroughly taken care of. See you next time.
Best Regards,
Sassha Motz
General Manager
This morning, our 2024 Honda Civic Sport Touring Hatch
received its service bulletin work at Germain Honda of Surprise, and the experience was truly exceptional. Service Advisor Robert and Shop Foreman Au
received its service bulletin work at Germain Honda of Surprise, and the experience was truly exceptional. Service Advisor Robert and Shop Foreman Augie made sure every detail was handled quickly and professionally. We love the facility is clean, quiet, peaceful, the shop is a high-tech environment and the care the technicians show for your car set them apart. With a service experience that's both efficient and friendly, especially thanks to Rob's genuine approach, it's clear our Civics are in the best hands. We will not be going anywhere else for service!
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by HumbleSiPilot77
Verified Customer
Verified Customer
Service Price Transparency
Jun 03, 2025 -
Germain Honda of Surprise responded
We thank you for leaving this amazing review and for sharing aspects of your visit that stood out. Our team looks forward to continuing to emulate this level of service going forward.
Best Regards,
Sassha Motz
General Manager