Robert Solis
Robert Solis at Germain Honda of Surprise

Robert Solis | Page 13

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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5.0
238 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

238 Reviews

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238 Reviews of Robert Solis

June 19, 2025

Dealership Rating
Employee Rating

Robert Solis was excellent and took care of all of my issues with fast and friendly service. More

by michael.s.bostwick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2025

Germain Honda of Surprise responded

We appreciate your business and thank you for sharing your positive and efficient service experience. Best Regards, Sassha Motz General Manager

June 16, 2025

Dealership Rating
Employee Rating

An overall GREAT experience. Can highly recommend friends & family to Germain specifically and Honda in general. More

by berlynranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Evan Winje, Alex Rivas , Jean Pierre Rashed

Jun 17, 2025

Germain Honda of Surprise responded

We greatly appreciate your business and kind recommendation. Best Regards, Sassha Motz General Manager

June 16, 2025

Dealership Rating
Employee Rating

Robert is awesome to work with. Very honest, knowledgeable and friendly. Will definitely recommend Germain and Robert. More

by glennbusard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2025

Germain Honda of Surprise responded

We truly value your business and appreciate the kind words. See you down the road. Best Regards, Sassha Motz General Manager

June 13, 2025

Dealership Rating
Employee Rating

Robert is great! he explains everything and let you know what might need to be taken care of at the next service. More

by kleiners2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Montana Boone

Jun 16, 2025

Germain Honda of Surprise responded

Our goal is to ensure a positive guest experience and ensure you and your Honda stay safely on the road. Best Regards, Sassha Motz General Manager

June 11, 2025

Dealership Rating
Employee Rating

My first experience with Robert was great. I will definitely be coming to him for my future service. More

by gilbert.lopez24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2025

Germain Honda of Surprise responded

We're so pleased you enjoyed working with Robert the Germain Honda team! Please give us a call whenever we may help you again. Best Regards, Sassha Motz General Manager

June 09, 2025

Dealership Rating
Employee Rating

Service dept. was very helpful, courteous, and friendly. Notified me when appropriate and worked with me to correct any issues that arose. More

by tim@countryman.co
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante , Todd Forbis, Maria Jimenez, Kristina Miranda

Jun 10, 2025

Germain Honda of Surprise responded

Thank you for letting us know that our team ensured you and your Honda were a top priority and were thoroughly taken care of. Best Regards, Sassha Motz General Manager

June 09, 2025

Dealership Rating
Employee Rating

He did a great job of explaining everything to me before and after servicing the car. He is always very friendly and makes sure that he answers all your questions. He also asks pertinent questions of you, More

by faithbrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2025

Germain Honda of Surprise responded

We appreciate your 5 stars for Robert! Thank you for taking a moment to tell everyone what makes him stand out. We're happy to be your #1 choice for keeping your vehicle in shape. Best Regards, Sassha Motz General Manager

June 06, 2025

Dealership Rating
Employee Rating

Service completed in a timely manner. Service rep, Robert, very friendly and helpful. Waiting area very clean & comfortable. More

by michaelgeer39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2025

Germain Honda of Surprise responded

We are happy your enjoyed a positive and comfy service experience. See you next time. Best Regards, Sassha Motz General Manager

June 03, 2025

Dealership Rating
Employee Rating

Robert Solis at the Service Department is professional and extremely helpful with my service. He takes care ensuring that we are fully satisfied with the service received on our Honda. Thanks! More

by MACxMAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2025

Germain Honda of Surprise responded

Thank you for letting us know that Robert ensured you and your Honda were a top priority and are thoroughly taken care of. See you next time. Best Regards, Sassha Motz General Manager

June 02, 2025

Dealership Rating
Employee Rating

This morning, our 2024 Honda Civic Sport Touring Hatch received its service bulletin work at Germain Honda of Surprise, and the experience was truly exceptional. Service Advisor Robert and Shop Foreman Au More

by HumbleSiPilot77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2025

Germain Honda of Surprise responded

We thank you for leaving this amazing review and for sharing aspects of your visit that stood out. Our team looks forward to continuing to emulate this level of service going forward. Best Regards, Sassha Motz General Manager

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