Robert Strecker | Page 20

My experience with Ganley BMW was exceptional. John Caruso and Fred Palmer helped me identify the right model that matched my needs and lifestyle - a gorgeous Mojave Metallic 2013 320i. All my question Caruso and Fred Palmer helped me identify the right model that matched my needs and lifestyle - a gorgeous Mojave Metallic 2013 320i. All my questions about the vehicle and my options were answered and the journey from finding the right car all the way through driving it off the lot was handled with friendly, helpful professionalism every step of the way. I also have to thank Erik Parkinson for making the paperwork involved a quick and simple experience - his advance preparation along with his friendly, easy-going attitude were a real help as he walked me through the process swiftly and professionally. More

Helpful 0

Report | Print

It was a pleasure working with John when we were making our decision on what we would do when our lease expired. He was very gracious, helpful, extremely professional, and very knowledgeable about the car our decision on what we would do when our lease expired. He was very gracious, helpful, extremely professional, and very knowledgeable about the cars and our options. I am very happy with our experience and will gladly recommend the dealership and John to anyone in the market for a car. All the employees at Ganley we came into contact with were very professional. More

Helpful 0

Report | Print

The Ganley BMW Group made this the best car buying experience we have ever had. Thanks to John Caruso, Sales and Robert Strecker, New Car Sales Manager, our new car purchase experience was informat experience we have ever had. Thanks to John Caruso, Sales and Robert Strecker, New Car Sales Manager, our new car purchase experience was informative, comfortable and fun! They worked hard to get us the exact car we wanted. Linda L. Kaltenbach More

Helpful 0

Report | Print

I was communicating with John and Robert (the new car sales manager) for several weeks about different types and levels of cars, I was trying to find a good vale car, finally I saw the car I ended up buy sales manager) for several weeks about different types and levels of cars, I was trying to find a good vale car, finally I saw the car I ended up buying in their inventory. The car was a 1 year old CPO, they were happy to help even though they work in new car sales. The communication was vey prompt, Robert was always covering if john is not available at the same time John was answering the Email on his day off as well. Eric the business manager was not pushing as other would do in this point of the sale when you get pushed to buy more protection plans and other extras, he did his part explaining the benefits of everything very well with no extra pressure that buyers usually hate., I am a person that would never get anything the sales person is pushing too hard for. My overall experience was great, I would recommend this dealership to all my friends. More

Helpful 0

Report | Print

Bob Strecker, Frank Steffen, Brooks Rorapaugh and the entire Ganley BMW team are outstanding. As professional a staff I have ever experienced at an Automobile Dealership. Vehicles are properly represen entire Ganley BMW team are outstanding. As professional a staff I have ever experienced at an Automobile Dealership. Vehicles are properly represented in a very nice environment. They take the time to insure you understand everything...from the operations of the various vehicle systems down to the finest details of the deal. I've now bought 4 BMW's, 3 from Bob Strecker and team. Have never been more satisfied! More

Helpful 0

Report | Print

My wife and I felt very welcomed from the moment we entered the Ganley BMW dealership. Sales people spent a good amount of time answering our questions and explaining the options available. All the emp entered the Ganley BMW dealership. Sales people spent a good amount of time answering our questions and explaining the options available. All the employees we dealt with very very friendly, knowledgeable, and helpful. We have purchased many new cars and overall, this was the best car buying experience we have ever had. More

Helpful 0

Report | Print

Extremely professional service. Much attention and a lot of time was put in to finding the particular car I desired. A very reasonable and respectable negotiation was made. By far the best service I have ev of time was put in to finding the particular car I desired. A very reasonable and respectable negotiation was made. By far the best service I have ever received from a BMW dealership! More

Helpful 0

Report | Print

Sean Roberts was extremely knowledgeable and very nice to work with. From the minute he introduced himself I was very comfortable and not at all pressured to buy a car. He was there to introduce us to BMW i work with. From the minute he introduced himself I was very comfortable and not at all pressured to buy a car. He was there to introduce us to BMW its quality and amazing technology. This was my first BMW purchase and the experience was stellar. I am very proud of my purchase and have become a new BMW believer. More

Helpful 0

Report | Print

Excellent experience. Very helpful. Stayed late to get our trade in valued and to close the deal. We love our car and will be back for our next. our trade in valued and to close the deal. We love our car and will be back for our next. More

Helpful 0

Report | Print

Bottom line, we got the car we wanted at the price we had in mind. Key aspects: 1. John is very responsive by email or phone; we did not always experience it this way at other dealerships! 2. Robert helpe in mind. Key aspects: 1. John is very responsive by email or phone; we did not always experience it this way at other dealerships! 2. Robert helped finalize the deal with John and made sure the car was prepped appropriately. 3. Erik is direct and easy to work with More

Helpful 0

Report | Print