Anthony C. did an excellent job in showing us the car and in describing all the features. He was thorough and professional in every way.
Other Employees Tagged:
"Very good experience with excellent service "
- Alex kang
Sales very helpful, knowledgeable, professional service, all the stuff are very good . Excellent dealer! This is my second time leasing the vehicle, we liked this dealership very much
"Excellent Client Experience"
I don't normally leave reviews. But my experience with the exceptional staff at BMW Freehold is notable. I expressed interest in a pre-owned BMW, and received a prompt response asking when it would be convenient to stop by - no pressure - thanks Amy Nolan. My sales associate Stephen Semo was the consumate professional. He answered all my questions, and has an encyclopedic knowledge of the brand. This was my first ever "zero" pressure buying experience. It helps that the brand tends to sell itself. My financing was very efficient and actually enjoyable thanks to Robert Sullivan. He also addressed all my questions, and made what is normally an exhausting process move smoothly. And finally before driving my new car home Stephen took the time to go over all controls options and settings.
Other Employees Tagged:
Stephen Semo, Amy Nolan
"First Class Dealer"
Danny Claro and staff run a first class dealership. In all my years of car buying I have never experienced anything quite like my BMW purchase. Orville is a top notch salesman who went out of his way to provide me with great service. He followed up with emails and personal phone calls to make sure I was satisfied with my vehicle. The dealership is extremely comfortable and all of the staff is very friendly. I would definitely buy there again and I would also recommend them to all of my family and friends.
Great buying experience. The process was seemless and without the needless back and forth. The car was delivered promptly and in great shape. Nick was great.
"Most comfortable car buying experience!"
Truly an exceptional experience! Both mine and my mothers leases were up and we both walked out with amazing deals. I don't have enough excellent things to say about BMW of Freehold and the unparralled service I receive time after time here. Every single person who helped us were professional, patient and knowledgeable. John, the used car manager, John the sales manager and John Galante our salesperson make a great team! They worked together to find my mother and I deals that met our every need. Our salesperon John really went out of his way to make sure everything was perfect for us. I ended up buying out my lease. The service department inspected my car and recommend work that needed to be done. The service department is always upfront and honest with me. I can honestly say I wouldn't trust anyone else servicing my car. They are top notch! Once our deals were finalized, we worked with both Nowell and Robert in finance. They were both extremely knowledgeable and helpful during the financing process. We will definitely be reccomending BMW of Freehold to all of our friends, family and neighbors!
"great buying experience. "
- TM - NJ
They were attentive to my needs and patient in car selection. Very satisfied with value of car for what I am paying in my lease. Sales person Kyle was great. Danny was also a pleasure to work with as well as Rob in Finance.
"Nicholas Lichaa was great to work with"
- angela gembry
not happy with the finance department, I was told that the car had less than 40, miles however when I drove the car back home it was over 40 thousand mile, the battery for one of my key less needs to be replaced and there something wrong with the fog lights. who can I call to have these issues fixed. I was there for over 5 hours someone should have set the stage and explained to me that the process take a while
Nicholas Lichaa is the best salesperson I have ever dealt with in all of my years of purchasing cars. He help me from the time I stepped through door. He is very friendly and never tried to pressure me to buy a car. I purchased the car that I came to review. He is an asset to BMW OF FREEHOLD. The finance dept was great too.
"Excellent service by BMW Freehold"
BMW provides excellent service from the initial contact, through the sales process, and to maintaining you vehicle. Our sales person, Mark Ongsiako was extremely knowledgeable and helpful. The finance person, Robert Sullivan was very easy to deal with.