Robert Zeidenberg
Robert Zeidenberg at Scranton Cadillac GMC of Vernon
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Robert Zeidenberg | Page 3

Service Department Manager

Scranton Cadillac GMC of Vernon

777 Talcottville Rd
Vernon, CT 06066

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4.5
246 Reviews

Dealership Experience

3 yrs, 7 mos

Industry Experience

36 yrs, 8 mos

4.5

246 Reviews

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246 Reviews of Robert Zeidenberg

September 15, 2023

Dealership Rating
Employee Rating

Very helpful. Definitely worth the time and wait. Truck is back on track and ready to go. More

by teddydaniels
Service Price Transparency
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Recommend Dealer
Yes

September 14, 2023

Dealership Rating
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Jeff was amazing and followed through on a newly purchased car that had difficultly not even 24 hours after we brought it home. He answered questions and found answers to one’s he couldn’t . He wou More

by CGDWIRE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Borovicka , Sal Akozbek, Fred Nassiff

September 05, 2023

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Service was out standing advisor was knowledgeable and understanding of my concerns ready to be cooperative. More

by greg.hightower
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Recommend Dealer
Yes

August 18, 2023

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The service department has done a great job of meeting my needs. I have been treated fairly and in a timely manner. More

by DARREN.OLDFORD
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Recommend Dealer
Yes

Other Employees Tagged: Frank Kern

July 30, 2023

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Brought vehicle in for service and was done while I waited. Service was friendly and there were no issues More

by john410
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Beverly Rhoads , Ashley Corey

July 27, 2023

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Employee Rating

We are very disappointed with the last 2 services. My husband took the truck for routine maintenance which included flushes tire rotation fluid fill ups and checking the brakes. The brakes were grindi More

by adgagne
Service Price Transparency
Workmanship
Recommend Dealer
No

Other Employees Tagged: Mike Conlon, Jeff Borovicka

Aug 01, 2023

Scranton Cadillac GMC of Vernon responded

Good Afternoon, Hopefully you saw the response we left on the other review you left before DealerRater flagged it as a duplicate and removed it. In case you did not see it - we replied to let you know that our Service Manager was reaching out to you to see how we could assist and make things right. Hopefully by now the two of you have already been in contact, but if that is not the case, please reply back so we can help get you in contact with management. Thank you for taking the time to tell us about your experience and we appreciate the chance to try to turn things around. Have a great day!

Aug 01, 2023

adgagne responded

No one has reached out to us.

Aug 03, 2023

adgagne responded

We still have not heard from anyone. All for show.

July 26, 2023

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Out of state and got us on our way. We truly thank them. Service manager, dealer and all!!! Thanks. More

by Fluvflite
Service Price Transparency
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Recommend Dealer
Yes

July 22, 2023

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Attended to me promptly and the wait was only the estimated wait. The waiting area was clean and comfortable. More

by TUNNO21
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Recommend Dealer
Yes

July 21, 2023

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Excellent customer service, the staff are very professional, I would recommend to all of my family and friends ! More

by kblue3663
Service Price Transparency
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Recommend Dealer
Yes

July 20, 2023

Dealership Rating
Employee Rating

5 stars got me in for a tire repair and changed my battery. World class dealership More

by justbrown1.jb
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Recommend Dealer
Yes

Other Employees Tagged: David Baeza , William

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