Roberto Quiroz
Roberto Quiroz at Mercedes-Benz of West Covina

Roberto Quiroz

Internet Sales Manager

Mercedes-Benz of West Covina

2010 E Garvey Ave S
West Covina, CA 91791

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4.4
83 Reviews

Languages Spoken

English English

Spanish Spanish

4.4

83 Reviews

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83 Reviews of Roberto Quiroz

December 22, 2025

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Employee Rating

The service was excellent. A very new loaner vehicle was provided during the repair, and the entire process was highly efficient. More

by simplegleerr
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 22, 2025

Mercedes-Benz of West Covina responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of West Covina.

December 21, 2025

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Great experience with Roberto. He was very responsive and got us the best deal! We were able to do the car purchase all on the phone. More

by yazminrichter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 21, 2025

Mercedes-Benz of West Covina responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 24, 2025

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Great service John was the one he helped a lot they treating me so good More

by JESSY.HAMES
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 24, 2025

Mercedes-Benz of West Covina responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of West Covina, we look forward to having you as a valued customer for many years to come!

March 21, 2024

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Terrible experience with this Dealership They are not able to support their customers avoid them if possible Worst customer service ever They are not able to provide solution to make sure I registe More

by JGABRIELGARFIAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

March 14, 2024

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Wonderful experience- Roberto assisted us with a fair and quick deal. The dealerships is run efficiently with a friendly and professional staff. Highly recommend More

by VIKKIEGARNANT
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Recommend Dealer
Yes

March 12, 2024

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Is the best service and attentions for the customer and everyone in the store is very nice lovely More

by SAMYPAYAN88
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

March 12, 2024

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In trust worthy, they tried to sell me a damaged vehicle. ( damage to the convertible top of a convertible) I guess they didn’t think I would ever put the top up, More

by Jay
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Jason Paez, Shadi Darwich , Emmanuel Aguilar, Todd Kazariane, Denise Kerum, Christopher Perez, Alanna Sanford, Eric Yang, Edmund and the service manager

March 10, 2024

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Employee Rating

Since the moment we arrived Roberto took care of me and my family and provided outstanding customer service to us. We were coming for one car and we left with two cars thanks to Roberto for making it happe More

by SERGIOMENDOZA43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 09, 2024

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Employee Rating

David was a lot of help, he made this a very easy experience for me More

by HUSSEINMAAZ24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Paez, Shadi Darwich , Emmanuel Aguilar, Todd Kazariane, Denise Kerum, Christopher Perez, Alanna Sanford, Eric Yang

March 03, 2024

Dealership Rating
Employee Rating

Your service department is the best bar none. I’m glad we bring all our cars for service there. More

by Naseratlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Paez, Shadi Darwich , Emmanuel Aguilar, Todd Kazariane, Denise Kerum, Christopher Perez, Alanna Sanford, Eric Yang

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