Roberto Quiroz
Roberto Quiroz at Mercedes-Benz of West Covina

Roberto Quiroz | Page 2

Internet Sales Manager

Mercedes-Benz of West Covina

2010 E Garvey Ave S
West Covina, CA 91791

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4.1
131 Reviews

Languages Spoken

English English

Spanish Spanish

4.1

131 Reviews

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131 Reviews of Roberto Quiroz

June 18, 2026

Dealership Rating
Employee Rating

The people were very helpful and friendly. I highly recommend this dealership to anyone! People here are ready to answer all your questions. More

by omidmdc2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 19, 2026

Mercedes-Benz of West Covina responded

We’re thrilled our team provided friendly, helpful guidance and answered all your questions when you purchased your used EQE 350. We appreciate your recommendation and hope to assist you again soon.

June 15, 2026

Dealership Rating
Employee Rating

The only reason why Mercedes-Benz of West Covina get 2 stars instead of one is because of my experience with Grace in finance and Gustavo in technical support. They were both professional, efficient and More

by isaackhakim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: William Helou, and Andrew Samaan

Jun 18, 2026

Mercedes-Benz of West Covina responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership, aside from Grace and Gustavo. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

May 31, 2026

Dealership Rating
Employee Rating

I really enjoy Mercedes-Benz of Wedt Covina and have always had amazing service! Demitra has been very helpful and made everything very easy and smooth for me! More

by KENZIE_GRIMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2026

Mercedes-Benz of West Covina responded

We appreciate your 5-star rating and are pleased our team made servicing your GLC 300 effortless. We look forward to assisting you again.

May 25, 2026

Dealership Rating
Employee Rating

Roberto and Same were great all the way through. But when the car was delivered to me at my home, nobody offered to walk me through all the features. And nobody followed up with me ever after the More

by JCEROFECI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam

May 26, 2026

Mercedes-Benz of West Covina responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Mercedes-Benz of West Covina are glad to have you as a customer.

May 22, 2026

Dealership Rating
Employee Rating

Good service happy & normal waiting time. Well train staffs taking good care the customers. Thank you More

by LUKEDE09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2026

Mercedes-Benz of West Covina responded

It’s great to hear our team delivered efficient service and provided a comfortable wait for your Mercedes-Benz GLC 300. We’re pleased our staff took good care of you, and Jason sends his thanks. We look forward to assisting you again.

May 19, 2026

Dealership Rating
Employee Rating

Fast and good service, knowledgeable, everyone is so nice there. Will come back again definitely. More

by LAUKAKI_
Recommend Dealer
Yes
May 19, 2026

Mercedes-Benz of West Covina responded

Thank you for highlighting the speedy and well-informed service you experienced with your Mercedes-Benz EQB 250. We’re delighted our team provided a friendly atmosphere. We look forward to welcoming you back soon.

May 09, 2026

Dealership Rating
Employee Rating

Best experience ever from a time I got there till the time we did the paperwork everything was awesome.... More

by dckoehler69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam

May 11, 2026

Mercedes-Benz of West Covina responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Mercedes-Benz of West Covina are glad to have you as a customer.

May 09, 2026

Dealership Rating
Employee Rating

we where very happy with our service visit thank you . our service advisor did a good job in helping us to address all our issues. More

by dj_khrome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2026

Mercedes-Benz of West Covina responded

It is wonderful to hear you were pleased with your service visit for your Mercedes-Benz. Jason is glad he could address all your concerns and we appreciate your feedback. We look forward to serving you again.

May 02, 2026

Dealership Rating
Employee Rating

Roberto and Sam walk me through the whole process we negotiated worked out a deal that we were both happy with would highly recommend this team to anybody that's looking for a vehicle awesome people to More

by dckoehler69
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
May 02, 2026

Mercedes-Benz of West Covina responded

Thank you for recommending our team and for sharing your positive feedback. We’re glad Roberto guided you through the purchase of your used Ford F-150 and that the negotiation met your expectations. Enjoy every mile in your new truck.

April 30, 2026

Dealership Rating
Employee Rating

I am very thankful every time I take my car for service is being taken care George is very helpful and pleasant More

by FRANKIE1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2026

Mercedes-Benz of West Covina responded

Thank you for trusting us with servicing your Mercedes-Benz AMG GLB 35. We’re pleased our service team was helpful and made each visit pleasant.

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