Robin Tollefson
Robin Tollefson at Luther Family Buick GMC

Robin Tollefson | Page 110

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

Contact Me
not yet
rated
1,175 Reviews

LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES

Dealership Experience

12 yrs, 5 mos

Industry Experience

48 yrs, 3 mos

Languages Spoken

English English

not yet
rated

1,175 Reviews

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1175 Reviews of Robin Tollefson

October 02, 2018

Dealership Rating
Employee Rating

Drop off Dropped off my car on Sunday night because my tire wasn’t low and I thought I had a small leak.. I got a text at 8 saying they got my request and with More

by Dee21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2018

Luther Family Buick GMC responded

Dee, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 29, 2018

Dealership Rating
Employee Rating

Warranty issues and general maintenance I brought my vehicle in for an oil change and some issues I had with my vehicle. Service department was busy the morning I stopped in. I did not hav More

by JHAVELKA16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2018

Luther Family Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 29, 2018

Dealership Rating
Employee Rating

Left Satisfied I was very satisfied with the service I received everyone was very attentive to what I needed to look at. Made it easy to make a choice. More

by NewToMe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Jones, Tony Emmerich, Nathan Loose , David Denne

Oct 01, 2018

Luther Family Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 27, 2018

Dealership Rating
Employee Rating

Oil change, tire rotation, front brakes Everyone iwas knowledgeable, friendly and courteous. Repairs were done in a timely manner. I would recommend Luther to a friend. Courtesy car drive More

by gloriaclee50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lindgren, Joe Emmerich

Sep 28, 2018

Luther Family Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to serve you, and we look forward to doing so again. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 24, 2018

Dealership Rating
Employee Rating

Buick LaSabre Limited needed Alternator My 2005 Buick LaSabre was towed into Luther Buick and Robin in Service was very courteous in taking my information to give to the People that would wo More

by Esky55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Ebens

Sep 26, 2018

Luther Family Buick GMC responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 22, 2018

Dealership Rating
Employee Rating

Horrible After checking in my vehicle it took 1 hour and 20 minutes waiting for the shuttle to the time I got dropped off for work making me 45 minutes late fo More

by 1hour20minutes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 26, 2018

Luther Family Buick GMC responded

Thank you for your feedback. Here at Luther Family Buick GMC, we pride ourselves in customer satisfaction, so it's very disappointing for me to hear about your recent experience with our staff. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 18, 2018

Dealership Rating
Employee Rating

staff The staff was very helpful and friendly. I got all my questions that I had answered. I was treated like I mattered and was not just another customer. More

by CKRANING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Nelson

Sep 19, 2018

Luther Family Buick GMC responded

Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 15, 2018

Dealership Rating
Employee Rating

Very caring staff They let me know when my pickups part came in got me in right away and got it fixed the same day I brought it In. They have always treated me very wel More

by TAYLORCLARK010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2018

Luther Family Buick GMC responded

Taylor, thank you for the feedback! We are happy to hear about your positive experience at Luther Family Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 15, 2018

Dealership Rating
Employee Rating

Friendly and on time The staff are friendly and accommodating. The service is excellent. They are on time and reasonably priced. Their diagnostics are helpful in planning More

by Sacajawea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2018

Luther Family Buick GMC responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 29, 2018

Dealership Rating
Employee Rating

Easy, quick and done right. Always treated friendly, fair and appreciated. I will not take my vehicle any where else even though it is not a brand carried by this dealership. More

by PSHERECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson

Aug 30, 2018

Luther Family Buick GMC responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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