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Robin Tollefson

Overview Reviews (1175) Inventory (314)

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Robin Tollefson

Robin Tollefson | Page 22

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES

Contact Me

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rated

1,175 Reviews

LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES

Overview Reviews (1175) Inventory (314)

Dealership Experience

12 yrs, 5 mos

Industry Experience

48 yrs, 3 mos

Languages Spoken

English

not yet
rated

1,175 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

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1175 Reviews of Robin Tollefson

August 29, 2022

Dealership Rating

Employee Rating

The headlight is still not working after having my car all & part oof next morning. all & part oof next morning. More

by snoreen1961

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 31, 2022 -

Luther Family Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 29, 2022

Dealership Rating

Employee Rating

The service writer Tolefson was really good at his job. The waiting area was nice and comfortable. I would recommend Luther GMC. The waiting area was nice and comfortable. I would recommend Luther GMC. More

by chubolson

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

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Sep 01, 2022 -

Luther Family Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 28, 2022

Dealership Rating

Employee Rating

Very pleasant and courteous. Quickly resolved my issues. I would go back there in a heartbeat Quickly resolved my issues. I would go back there in a heartbeat More

by charlie

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 31, 2022 -

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 28, 2022

Dealership Rating

Employee Rating

Helpful and really nice. Service was very profdssional. Service guys were nice. Gave us z ride home and picked us up. Service was very profdssional. Service guys were nice. Gave us z ride home and picked us up. More

by kathy

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Paul McDonald, Joe Emmerich

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Aug 30, 2022 -

Luther Family Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 26, 2022

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Employee Rating

Great service always at this dealership. They are friendly and professional. We will be back. They are friendly and professional. We will be back. More

by tonikleber21

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 29, 2022 -

Luther Family Buick GMC responded

August 21, 2022

Dealership Rating

Employee Rating

Good friendly service. Work done in timely manner. Lounge are comfortable and snacks for the grandsons was appreciated. Thanks Work done in timely manner. Lounge are comfortable and snacks for the grandsons was appreciated. Thanks More

by DESCHMIDKUNZ

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Tim Ebens, Robb Reierson, Kevin Lindgren, Paul McDonald, Joe Emmerich , Kari Sunderland

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Aug 24, 2022 -

Luther Family Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 20, 2022

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Employee Rating

I love Luther dealership. everybody is so friendly and if there is explaining to do they do it! everybody is so friendly and if there is explaining to do they do it! More

by JEMESTERY

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Joe Emmerich

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Aug 23, 2022 -

Luther Family Buick GMC responded

Thank you for leaving us this great review! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 17, 2022

Dealership Rating

Employee Rating

Battery changed out and checked to make sure the alternator worked and nothing else showed up on diagnostics to cause engine to die. alternator worked and nothing else showed up on diagnostics to cause engine to die. More

by kimannchan

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 19, 2022 -

Luther Family Buick GMC responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

Aug 19, 2022 -

kimannchan responded

Discovered my primary key fob does not unlock my Enclave when i got it home yesterday. Had batteries in it changed today abd still does not unlock it. Do you re-sunchronize them? Kim

Aug 20, 2022 -

kimannchan responded

Hi Adam, Did not receive a response in regards to my primary key fob not unlocking my Enclave after i picked my Enclave up on Thursday. I did have batteries in the fob changed yesterday and that did not help. What can i do to get this fixed? Kim Chandler kimannchan@hotmail.com

August 16, 2022

Dealership Rating

Employee Rating

They are very good at communicating the situation with my vehicle so I can understand what’s going on. vehicle so I can understand what’s going on. More

by bness

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 18, 2022 -

Luther Family Buick GMC responded

August 14, 2022

Dealership Rating

Employee Rating

Dealership has a good team of salesmen and shop workers I got in right at the appointment time for my oil change got in right at the appointment time for my oil change More

by dep304

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Aug 17, 2022 -

Luther Family Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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