Robin Tollefson
Robin Tollefson at Luther Family Buick GMC

Robin Tollefson | Page 23

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

Contact Me
not yet
rated
1,175 Reviews

LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES

Dealership Experience

12 yrs, 5 mos

Industry Experience

48 yrs, 3 mos

Languages Spoken

English English

not yet
rated

1,175 Reviews

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1175 Reviews of Robin Tollefson

August 13, 2022

Dealership Rating
Employee Rating

I thought I had made an appointment on-line, when I showed up they said they had no on-line appointment in their computer, but still got me in. I couldn’t afford the repair, but patched me up enough to More

by Gubby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald

Aug 14, 2022

Luther Family Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 12, 2022

Dealership Rating
Employee Rating

Robin was amazing to work with. He initiated calls to keep us updated on the progress. The vehicle was finished ahead of the projected time and the estimate was within $30 of what More

by dana.a.mcmaster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 12, 2022

Luther Family Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 07, 2022

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Employee Rating

Clean professional service, friendly service desk, convenient location, clean customer lounge and rest rooms, great coffee More

by gthrall2658
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald

Aug 10, 2022

Luther Family Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 06, 2022

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Employee Rating

Always provides great service experiences and has very knowledgeable and friendly staff . Have never had a bad experience at Luther’s More

by MARK.AKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2022

Luther Family Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 04, 2022

Dealership Rating
Employee Rating

The crew in the service dept. do a quick and reliable job at getting the work done in a timely manner. More

by dougb2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kari Sunderland

Aug 05, 2022

Luther Family Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 04, 2022

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Employee Rating

Service department does great work. Very fast and reliable thanks for the great service they will even pick up and deliver. More

by 6daniel.diane
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 05, 2022

Luther Family Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 03, 2022

Dealership Rating
Employee Rating

Robin and crew went above and beyond what they needed to do for me. Have always had great service and friendly staff to deal with. More

by lindseybierdeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson , One was helping, but unsure of his name

Aug 05, 2022

Luther Family Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 01, 2022

Dealership Rating
Employee Rating

Every element of this service appointment went smooth as silk, and I was very pleased More

by JAKE_KOTRBA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 03, 2022

Luther Family Buick GMC responded

Thank you for your wonderful feedback. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 31, 2022

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Employee Rating

Excellent service and sales, friendly, fast and knowledgeable. I've been at many dealers over the years and this is towards the top of my list. More

by HotRod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson, Paul McDonald

Aug 03, 2022

Luther Family Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 30, 2022

Dealership Rating
Employee Rating

Great service. Quick. I did not have an appointment I was a drive up and got done in a timely manner More

by cjjsteiner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2022

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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