Robin Tollefson | Page 40

friendly and accommodating during the experience. not always easy juggling schedules during the day, so appreciate their help with getting it all done. always easy juggling schedules during the day, so appreciate their help with getting it all done. More

by JILL_GEIGER Verified Customer Verified Customer

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Robin got me in the door and out same day. He called me mid afternoon with an update on when the vehicle service would be completed. My wife drive a Chrysler minivan. She had hers in for service and was no mid afternoon with an update on when the vehicle service would be completed. My wife drive a Chrysler minivan. She had hers in for service and was not satisfied. She asked if she could have you folks service her van. I thought that was a good review on her part. Great job guys! More

by Larry B Verified Customer Verified Customer

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Got me in and out the same day with no appointment and everything was done right everything was done right More

by JEFF.MCDANIELS53 Verified Customer Verified Customer

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Great and friendly staff. I do not like to have car trouble but Paul McDonald goes above and beyond what is normally expected to get my vehicles back on the road. I really appreciate him and the entir trouble but Paul McDonald goes above and beyond what is normally expected to get my vehicles back on the road. I really appreciate him and the entire service and parts department. More

by Shawn Erickson Verified Customer Verified Customer

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Always get my car right away without an appointment and are very helpful. Robin had great customer service and would recommend to anyone. are very helpful. Robin had great customer service and would recommend to anyone. More

by mjohnson12 Verified Customer Verified Customer

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Great service and attitudes from. The stand. Rmobin is excellent and really hustlles. Bought both my vehicles from you. excellent and really hustlles. Bought both my vehicles from you. More

by bnelson8 Verified Customer Verified Customer

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Very pleased with the service and Robin Tollefson. Robin was very helpful and took care of my Tahoe was very helpful and took care of my Tahoe More

by lkconner Verified Customer Verified Customer

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Paul and his crew are fantastic for fitting us in when we need service. We are a Corporation and have a fleet of GM vehicles and always receive the best care and service when we visit Luther GMC. Jerry, need service. We are a Corporation and have a fleet of GM vehicles and always receive the best care and service when we visit Luther GMC. Jerry, Larry, and Jim in Parts are great to work with us as well. More

by Shawn Erickson Verified Customer Verified Customer

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Had few issues to address headlights, foglights, washer pump and tranny shutter. The first 3 didn’t bother me as much as tranny shutter. Tranny wasn’t addressed. I have couple hundred miles to drive to thi pump and tranny shutter. The first 3 didn’t bother me as much as tranny shutter. Tranny wasn’t addressed. I have couple hundred miles to drive to this dealer so I didn’t want to have to come back for trans unless they didn’t have parts or time. I am a mechanics son and have built many hot rods in my days so the tranny seemed much bigger issue to me. The closest dealer to me is Hanson’s in Grafton,ND. My calls there to service advisor have been extremely unimpressive. I had oil changes done there couple times and I had to sign a blank work order to get my truck and leave. I have no idea what they did. I will do my own oil changes from here on out. When I called Hanson’s in regard to above issues and asked if they are covered in my warranty advisor said well I don’t know. I asked can’t you look it up? Dead fish on other end of line didn’t answer. I won’t go back there. I like Luther and don’t have any bad to say about them. The advisor was knowledgable and I had confidence in them fixing things correctly and quickly. Only problem we had is my cell number changed since I purchased truck and they had the right cell number but it wasn’t on work order. The appointment time etc was sent to my phone the day I made it. So I know they had correct number to call me. The problem came in when they had finished with my truck and I wasn’t notified because they had wrong cell number on work order. This was corrected when I showed up because it was getting late in the day and snow storm was beginning. I drive home in white out conditions the hour I lost from miscommunication on cell number telling truck was ready, I would of escaped most of the bad whiteout conditions had I the extra hour+ head start. Luther is good dealership and I am glad I bought from them especially when I hear the horror stories from others dealers not covering issues that should be covered. Thank you Robin Tollefson Advisor for your knowledge and information. Thank you Luther GMC. Thank you for your time. JC More

by JC Verified Customer Verified Customer

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They were ready when I arrived for my oil change. They also kept me informed about my battery replacement. also kept me informed about my battery replacement. More

by SCOTTGUSTAD Verified Customer Verified Customer

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