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Robin Tollefson
Robin Tollefson at Luther Family Buick GMC

Robin Tollefson | Page 42

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

Contact Me
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rated
1,175 Reviews

LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES

Dealership Experience

12 yrs, 5 mos

Industry Experience

48 yrs, 3 mos

Languages Spoken

English English

not yet
rated

1,175 Reviews

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1175 Reviews of Robin Tollefson

December 23, 2021

Dealership Rating
Employee Rating

Great service advisors as well as staff.Always keeps one Great service advisors as well as staff. Always keeps one informed about the work that needs to be done and the costs involved. Good place to take More

by CLARICE.HACKMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lindgren, Paul McDonald , Kari Sunderland

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Dec 28, 2021

Luther Family Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 21, 2021

Dealership Rating
Employee Rating

Service department kept me informed on my vehicle that was in for repair and they even washed it More

by ronmaixner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 23, 2021

Luther Family Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 21, 2021

Dealership Rating
Employee Rating

Staff does a fantastic job. They always manage to take care of my service needs. More

by sons.3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 21, 2021

Luther Family Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 20, 2021

Dealership Rating
Employee Rating

Robin and his team are the best. They always find a way to fit me in quickly. Best service group I have ever experienced. More

by bnelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Emmerich , Kari Sunderland

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Dec 22, 2021

Luther Family Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 19, 2021

Dealership Rating
Employee Rating

Friendly, respectful service in a timely manner. Even washed my car! Highly recommend the Luther dealership. More

by shelkae718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 21, 2021

Luther Family Buick GMC responded

We cannot thank you enough for your wonderful review and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 19, 2021

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Employee Rating

I brought my care in due to a noise I was hearing when I started by vehicle. The Service Department was great, even though they could not hear the noise after checking it over and starting my vehicle sever More

by dmead36
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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Dec 20, 2021

Luther Family Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 18, 2021

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Employee Rating

Luther,Family Buick GMC - Fargo - They provide us with very best service - Staff Iis always very friendly & polite - there to always be of excellent service & advice! We are always very satisfied!! More

by VBGYLLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson , Mike Sundevor

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Dec 20, 2021

Luther Family Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 17, 2021

Dealership Rating
Employee Rating

Service department is quick and efficient getting my vehicle in for service and out in a timely manner. More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lindgren, Paul McDonald

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Dec 20, 2021

Luther Family Buick GMC responded

Steve, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 17, 2021

Dealership Rating
Employee Rating

Very fast and good service gave me a loaner to drive which was new,very much appreciated More

by nobaddays58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 20, 2021

Luther Family Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 16, 2021

Dealership Rating
Employee Rating

Todd brown is very good to work with he very fair I have bought several vehicles from him and been very pleased More

by SZETOCHA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Emmerich, Paul McDonald, Lisa Julian , DAS Admin, Todd Brown, Mark Carlson, Troy Weist

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Dec 17, 2021

Luther Family Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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