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Robin Tollefson
Robin Tollefson at Luther Family Buick GMC
Refer Me

Robin Tollefson | Page 48

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

Contact Me
4.9
1,175 Reviews

LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES

Dealership Experience

10 yrs, 3 mos

Industry Experience

46 yrs, 1 mo

Languages Spoken

English English

4.9

1,175 Reviews

Write a Review

1175 Reviews of Robin Tollefson

October 29, 2021

Dealership Rating
Employee Rating

Your service dept was great and timely. Your sales team (Jordan Bredell) was awful. It’s going to take a long time before I think about buying from you again. More

by Hodgson1761
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Emmerich, Jim Jermstad, Jordan Bredell

Helpful
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Nov 01, 2021

Luther Family Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 28, 2021

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Employee Rating

Everyone I talk to there was so polite and so helpful. Everyone I talk to there was so polite and so helpful. The service is excellent. I would recommend them to anyone in fact I’ve told my grandson who l More

by Carolemcdonald566
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Ebens, Robb Reierson, Kevin Lindgren, Paul McDonald, Joe Emmerich , Kari Sunderland

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Oct 29, 2021

Luther Family Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 26, 2021

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Employee Rating

Always go to Luther Family Ford for my oil changes or anything I need. They are helpful and honest! More

by Leahroehl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Ebens, Robb Reierson, Kevin Lindgren, Paul McDonald, Joe Emmerich , Kari Sunderland

Helpful
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Nov 03, 2021

Luther Family Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 25, 2021

Dealership Rating
Employee Rating

What a wonderful place to bring my vehicle to very polite and they know what to do More

by ljnygaard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson, Kevin Lindgren, Paul McDonald

Helpful
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Oct 27, 2021

Luther Family Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

Oct 27, 2021

ljnygaard responded

you are welcome enjoyed the service jean

October 23, 2021

Dealership Rating
Employee Rating

Luther Family Buick GMC is an awesome dealership to work with. Always very friendly and helpful. More

by Gertza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Emmerich, Tom Gertz , Richard Medley

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Oct 25, 2021

Luther Family Buick GMC responded

It is always our goal to earn your 5-star rating. However, it seems as if we came up short this time. We would very much appreciate learning more about your particular experience and what we can do to earn those 2 additional stars in the future. We look forward to hearing from you. Thank you! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 23, 2021

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Employee Rating

Ah-mazing!!! -only place I will get my Buick serviced, the customer service is phenomenal to boot!! collision and glass, and the service center both have seen my vehicle- hands down Luther is the way to More

by amanda777johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Ebens, Robb Reierson, Kevin Lindgren, Paul McDonald, Joe Emmerich , Kari Sunderland

Helpful
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Oct 25, 2021

Luther Family Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 23, 2021

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Employee Rating

Robert was very professional and recommended me what should be done first because it was a lump some of money for everything. Very good experience More

by Broch2077
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Oct 25, 2021

Luther Family Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 23, 2021

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Employee Rating

Service department was accommodating, fast, and helped take care if the issues with our Acadia. THANK YOU More

by tcbmk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
Report | Print
Oct 25, 2021

Luther Family Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 22, 2021

Dealership Rating
Employee Rating

Speedy service. Work was done in less than an hour; was told would be 90 minutes. More

by dmpacres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Service - Patrick

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Oct 25, 2021

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 20, 2021

Dealership Rating
Employee Rating

Robin and everyone at Luther family Buick GMC always make me feel right at home. Friendly as usual and easy to get along with. More

by PANDMRYAN10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Ebens

Helpful
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Oct 22, 2021

Luther Family Buick GMC responded

Thank you so much for taking the time to share your kind words about your experience at Luther Family Buick! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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