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Robin Tollefson

Overview Reviews (1175) Inventory (309)

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Robin Tollefson

Robin Tollefson | Page 48

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES

Contact Me

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rated

1,175 Reviews

LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES

Overview Reviews (1175) Inventory (309)

Dealership Experience

12 yrs, 5 mos

Industry Experience

48 yrs, 3 mos

Languages Spoken

English

not yet
rated

1,175 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

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1175 Reviews of Robin Tollefson

October 29, 2021

Dealership Rating

Employee Rating

Your service dept was great and timely. Your sales team (Jordan Bredell) was awful. It’s going to take a long time before I think about buying from you again. (Jordan Bredell) was awful. It’s going to take a long time before I think about buying from you again. More

by Hodgson1761

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Tony Emmerich, Jim Jermstad , Jordan Bredell

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Nov 01, 2021 -

Luther Family Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 28, 2021

Dealership Rating

Employee Rating

Everyone I talk to there was so polite and so helpful. Everyone I talk to there was so polite and so helpful. The service is excellent. I would recommend them to anyone in fact I’ve told my grandson who l Everyone I talk to there was so polite and so helpful. The service is excellent. I would recommend them to anyone in fact I’ve told my grandson who lives here if you ever get a new car check with them first More

by Carolemcdonald566

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Tim Ebens, Robb Reierson, Kevin Lindgren, Paul McDonald, Joe Emmerich , Kari Sunderland

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Oct 29, 2021 -

Luther Family Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 26, 2021

Dealership Rating

Employee Rating

Always go to Luther Family Ford for my oil changes or anything I need. They are helpful and honest! anything I need. They are helpful and honest! More

by Leahroehl

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Tim Ebens, Robb Reierson, Kevin Lindgren, Paul McDonald, Joe Emmerich , Kari Sunderland

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Nov 03, 2021 -

Luther Family Buick GMC responded

October 25, 2021

Dealership Rating

Employee Rating

What a wonderful place to bring my vehicle to very polite and they know what to do and they know what to do More

by ljnygaard

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Robb Reierson, Kevin Lindgren, Paul McDonald

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Oct 27, 2021 -

Luther Family Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

Oct 28, 2021 -

ljnygaard responded

you are welcome enjoyed the service jean

October 24, 2021

Dealership Rating

Employee Rating

Service department was accommodating, fast, and helped take care if the issues with our Acadia. THANK YOU take care if the issues with our Acadia. THANK YOU More

by tcbmk

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Oct 25, 2021 -

Luther Family Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 23, 2021

Dealership Rating

Employee Rating

Robert was very professional and recommended me what should be done first because it was a lump some of money for everything. Very good experience should be done first because it was a lump some of money for everything. Very good experience More

by Broch2077

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 25, 2021 -

Luther Family Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 23, 2021

Dealership Rating

Employee Rating

Luther Family Buick GMC is an awesome dealership to work with. Always very friendly and helpful. with. Always very friendly and helpful. More

by Gertza

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Tony Emmerich, Tom Gertz , Richard Medley

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Oct 25, 2021 -

Luther Family Buick GMC responded

It is always our goal to earn your 5-star rating. However, it seems as if we came up short this time. We would very much appreciate learning more about your particular experience and what we can do to earn those 2 additional stars in the future. We look forward to hearing from you. Thank you! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 23, 2021

Dealership Rating

Employee Rating

Ah-mazing!!! -only place I will get my Buick serviced, the customer service is phenomenal to boot!! collision and glass, and the service center both have seen my vehicle- hands down Luther is the way to the customer service is phenomenal to boot!! collision and glass, and the service center both have seen my vehicle- hands down Luther is the way to go! More

by amanda777johnson

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Tim Ebens, Robb Reierson, Kevin Lindgren, Paul McDonald, Joe Emmerich , Kari Sunderland

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Oct 25, 2021 -

Luther Family Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 22, 2021

Dealership Rating

Employee Rating

Speedy service. Work was done in less than an hour; was told would be 90 minutes. told would be 90 minutes. More

by dmpacres

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Service - Patrick

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Oct 25, 2021 -

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 20, 2021

Dealership Rating

Employee Rating

Luther’s service and team are very great to work with!! Always helpful and friendly!! Always helpful and friendly!! More

by call730lori

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Robb Reierson

Report | Print

Oct 22, 2021 -

Luther Family Buick GMC responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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